Leave a Review Doxie
Still a lot of trouble
For whatever reason, I still have the problem I do years ago I decided to pull it out of the closet, hoping it would serve me a miracle unfortunately, it did notsmeister78
Expensive paper weight
Doxie go se, will not connect to local Wi-Fi. Cannot export multiple files at the same time which is a deal breaker. No options to name scanned files. Web interface is mediocre at best App looks like it was developed by kids. Taking pictures instead of scanning is just more convenient vs scanning.
No updates of firmware since 2018Show lessUsbuild
Great scans. Miserable interface.
Seriously complicated to connect and see scans, no Doxie app on chrome, hit or miss whether Doxie app finds scanner. I’ve had this thing for years, I want it to be the great answer it’s purported to be, every time I sit down to scan, review and make it all work, I end up frustrated.Matt12765489
Lack Feature Updates
Consumer level home and mobile scanning which used to be well-above the competition but seems like it might be abandon ware at this point. No new feature updates, UI improvements or new integrationskdent7
App Crashes
Love my DOXIE and the app has lots of potential. I would love the app if it didn’t hang after uploading the receipt to the application I use to track my receiptsSayNanny123
Overpromised and under delivered
Using this with Doxie Go SE WiFi. The connection is unreliable and the overall product is poorly designed.Appeased-not
Developer Response
Hi from Doxie Customer Care! We're so sorry for the trouble with Doxie's iOS app – it should connect smoothly to your Doxie Go SE Wi-Fi all the time. Please email us at hello@getdoxie.com – we’d be more than happy to help! Doxie Customer Care – Doxie & Co. https://www.getdoxie.com/contactUnable to export in bulk
I scanned hundreds of photos and uploaded them to the iPhone app, only do discover that I have to save them 1 by 1, I cannot select multiple or bulk upload in any way. Pretty sad lack of basic functionality! Wish I had used the desktop app instead the phone app.megs.77
Developer Response
Hi from Doxie Customer Care! We're so sorry for the trouble with Doxie's iOS app. We've logged this feature for our engineers to review and we'll count a vote on your behalf – customer feedback is extremely important to us. We would love for you to contact us directly to see if there's anything we can do to turn this experience around – we are always here to make sure you have an amazing experience with our products! Get in touch with us at hello@getdoxie.com. Doxie & Co. https://www.getdoxie.com/contactTerrible
Wouldn’t ever connect. Horrible. Returning right now.Merlin hates doxie
Good, but lacking and has bugs
Have been using this for a few weeks now, used it for quick document scanning for which it is excellent.
It falls short when you want to scan and import bulk images/documents. The app only allows you to export single images and documents need to be “stapled” to be exported in bulk.
There is also a weird timestamp bug where some images I exported had their metadata date set to the year 2013.
Some people use the iPad as a main personal computer, I wish the iPad/iOS app can be up to par to the far superior desktop apps.Show lessddulic
This app is a toy, albeit a good one
I process a lot of files, and ive been using Doxie scanners for a decade; not the company and the hardware have served me very well. I just upgraded to the wireless, model, and gave this app a trial to see how it stacks up against the Mac app.
I wasnt very happy with it; what it does, it does well- the setup was easy, the operation straightforward, and… yeah. What it does, it does well.
It doesn’t do OCR natively- this is an odd miss, but i can do this elsewhere on the iPad. It doesn’t do batch export: for downloading, prepping and sending out individual files it’s boss, but its no good for doing large file batches. Imported files are not accessible in Files, which would be a simple and useful trick- but Doxie has their own cloud service.
Its good for what it does, and i cant ding them for aspirations. I was hoping for better though.Show lessArkanjil
Developer Response
Hi from Doxie Customer Care! Thank you so much for sharing your thoughts – feedback always helps us improve our software/app. We'll make sure to pass your feedback along to our developers to see how they make some small tweaks to improve the customer experience. Lastly, if you would like to share more feedback or need any help, please don't hesitate to reach out to hello@getdoxie.com.
