CBP Border Wait Times User Reviews

CBP Border Wait Times
CBP Border Wait Times
US Customs and Border Protection

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  • Really disappointed in update

    I used this app on an almost daily basis as I live in Mexico. Yes, accuracy was not 100% but most days it was close. But this update is useless. First, I lost all of my favorites. When I click on a port of entry to add it back, the entire app shuts down. Next, because I cross so frequently, I liked having the passenger and pedestrian data available on one page. Now I have to go back to the settings to switch it to see the different times. Maybe someday I will be able to add both to my favorites, but that is waiting on the ability to keep the app open long enough to do anything with it.
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  • V2 got buggier

    App crashes whenever you click on a POE to get more information.
  • Very Helpful and Accurate

    I just downloaded and used this application for the first time. We’re always concerned about how long the wait is at the border when we return home to the United States. After I opened the application I found it very easy to navigate. It’s really simple and the wait times very accurate. CBP updates the wait times hourly. Thanks CBP!
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  • Opened after a few tries

    Latest version is a little buggy.
  • Works fine for Sentri

    If you are going on the regular lane, please expect to be in your car for at least 2 hours! As a Sentri user, the times have been precise. I would give this 5 stars, but the fact that it shows incorrect times for the other modes of crossing I am giving it 3. If you're someone who uses Sentri, I would recommend that you get the app! But as for the others, you are better without the app and expect a long wait time, period.
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  • A waste of time

    App doesn't work. When it says 10 minute wait time, it means 45 minutes. Brutal.
  • Don't waste your data...

    This app is completely useless. Times provided are not based on reality. App says <10 minutes...been here for over an hour.
  • Totally inaccurate reporting times

    As I write this review, I'm sitting in the queue to cross the border south from Canada back to the US. The app stated that the wait time was 40 minutes when I entered the queue. I've now been in line for exactly 1 hour and I've moved through one stop light and I'm still 1/4 mile from the border check!

    The app does not give an indication of whether the wait time is from the USA > Canada or from Canada > USA, so the wait time could have been 49 minutes if I was traveling "TO" Canada instead of "TO" the USA, but I'll never know.

    The app faq also states that the times may be updated manually by line of site calculations OR automated. I'm guessing neither, since the guy who is supposed to update the times must have taken off early today.

    In theory, this app would seem useful. While approaching the border crossing, I made my decision where to cross based on the wait times posted in the app, but it was useless.
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