Don’t get the app Don’t fly Volaris
Don’t bother getting the app to check in. It’s asking me to pay for some taxes of $465 in Mexico where I am only doing a layover and it won’t let me check in my flight until I pay and there is no Help option. Just check in at the airport. They added fees and taxes in the airport in Mexico. They don’t give passengers in transit proper information so they had me and other passengers running around to different offices therefore we all lost the flight and they made us pay $110 fee to book us in the next. Since they only have 1 flight a day for most destinations we had to wait 24 hours at the airport. An attendant at the gate called Ivan was the worst. Very rude and refused to let us in although there were passengers in the hallway in the other side of the glass still that were heading to the plane. Terrible experience in so many way. You can’t pay me enough to ever fly Volaris again. Not only cheap but bag service. Spend a little more money and enjoy a good flight with another airline.
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