Leave a Review Weight Loss Walking by Slimkit
False Advertising
Beware!! I am one of the many who fell for the false advertising on their instagram ad. I took the quiz and signed up for the premium plan only to see that what was advertised is not available in the app. No personalized walking plan to speak of, no walking maps, and the app is much different than what is shown in the App Store. It really is just you subscribing to sync with Apple heath what is already free elsewhere. What a scam. I immediately unsubscribed and have requested a refund. I also paid for two e-booklets that were never sent. Hopefully I get the refund or this will have been a very expensive learning experience.Show lessLeenitaV
Developer Response
We are truly sorry to hear about your disappointing experience 🙁 It's concerning to us that our advertising and app content did not align, and we apologize for any misunderstanding. Please rest assured, we are looking into these issues seriously. For the refund and e-booklets, could you kindly reach out to us at support@slimkit.health so we can expedite the resolution? We are committed to making this right and appreciate your feedback for our improvement 🙌Buggy and Poor Data Tracking
This app wasn’t worth it. It facilitated walking but didn’t accurately track steps or allow you to input a walk manually. Not what I was expecting at all.Ocarina Guru
Developer Response
We regret to hear that our app didn't meet your expectations 😟 Accurate tracking and manual input features are crucial, and we're sorry for any inconvenience caused. Your feedback is invaluable for our improvement. We're committed to enhancing our app based on user experience ✊Attention! They will use your credit card after you unsubscribe
how can you allow yourself to charge for service you didn’t provide? What kind of “agreement” in small font you assume a user would read while activating an app? I clearly unsubscribed before the payment, and still you deducted the amount taking the advantage of having a personal credit card details? What kind of customer experience you provide for your users? You’re running a business of stealing people’s money in a legal way. That’s a shame.Show lessHazem Helal
Developer Response
We're deeply concerned about your experience and apologize for any distress caused 🕊️ It's crucial for us to maintain transparent and fair practices. Please reach out to us at support@slimkit.health to resolve this issue urgently. We're dedicated to rectifying any mistakes and restoring your trust in our service 💼Waste of time and money
So, why am I paying $39 for 3 months of this app?!?!
If you are waking on a treadmill you have to carry your phone in your pocket or strapped to your arm. It won’t automatically take info from Apple Watch in that situation.
My Apple Watch automatically feeds into the health app and does essentially the same thing this app does with NO manual actions on my part. Also, you can’t manually change the sum line to get totals which means it’s not accurately keeping track of my info. To do that I need to go to the health app!!!
What exactly am I paying for?!?!
This is a waste of time and money. How do I get my money back for this crap?!?!Show lessneverdothisagain
Developer Response
We apologize for any inconvenience you've experienced. We aim to provide value to our users, and it's important that you have a positive experience. Please contact our support team at support@slimkit.health, and they will assist you with any issues you're facing, including any refund requests. We're here to help and want to ensure your satisfaction. Thank you for bringing this to our attention 📱The clock
Does not work well if you slide the screen back or forthGalashome
Developer Response
We apologize for any inconvenience you've encountered with the app. Please contact our support team at support@slimkit.health, and we'll do our best to address and resolve the issues you're facing. Your feedback is important to us, and we aim to provide you with the best possible experience 📱🤝Downloaded it. App keeps dying.
It froze when I tried to open it the first time. Then started the questionnaire and it just closed for no reason. Trash app.Ness3387
Developer Response
We're sorry to hear about the trouble you've encountered with the app 😔 This is certainly not the experience we want our users to have. Please try restarting your device or reinstalling the app to see if that resolves the issue. If the problem persists, don't hesitate to reach out to our support team at support@slimkit.health for assistance. We'll do our best to help you get the app working as expected.Impossible
It was impossible to active my subscription. I also don’t appreciate the failure to disclose the auto-renewal at the time of purchase. There are way better options out there.JK52800
Developer Response
We apologize for any difficulties you experienced with activating your subscription and for any confusion regarding auto-renewal. Your feedback is important to us, and we'll work to improve the user experience. If you have any more concerns or if you'd like assistance with your subscription, please don't hesitate to reach out to our support team at support@slimkit.health 📩 They'll be happy to assist you further.Just an expensive tracker, don’t waste your money.
I unfortunately, purchased this app via an ad before I saw the reviews. As those before me have said. This app is just an expensive tracker. There are no custom work out plans that come with it. The quiz you take leads you to think that after you give your health info you will be provided a walking plan custom to your needs and goals.
I suggest making it very clear in your marketing that there is no custom walk plan, this is just a tracker that cost $39. Which most phones health apps will already do for you for free.
Or the next solution would be to actually provide a walking workout plan and you might find more satisfied customers with the app. I would like a refund, as I did not receive what what was supposedly being offered.Show lessSharaya321
Developer Response
We apologize for any confusion and thank you for sharing your feedback. We understand your concern, and we're working to improve our app's clarity and features. Please reach out to our support team at support@slimkit.health for assistance with your refund request. They will be happy to help you with the process. Your feedback is valuable, and we'll use it to make our app better in the future ✨Walking all
So far so good. They use symbols in this app without defining them so I’m having to figure out what it means. Not to bothersome and I think it’s helpful overall.Jeniwats
Developer Response
We appreciate your feedback! We'll consider making the app's symbols and features more intuitive in future updates to enhance your experience 🌱 If you have any questions or need assistance with any symbols or features, feel free to reach out to us.RIP off
Terrible app Doo not purchaselamaudit
Developer Response
We're sorry to hear about your disappointment with the app. If you have any concerns or feedback, please don't hesitate to let us know at support@slimkit.health, and we'll do our best to assist you 🙌
