Leave a Review Washington's Lottery
Continues to be the worst app on my phone
A completely non-functional ticket scanner is totally inexcusable considering I’m betting it’s the primary reason people even download the app in the first place. I’d rather scan my tickets at home than hold up the line at an in person machine.
The app worked just fine, nearly every time in an older version. And I see updates as recent as 2 days ago??? For bug fixes??? A joke. I am going to chalk it up to underpaid and understaffed software engineers rather than the competency of the engineers themselves because that’s the more likely scenario.Show lessanotherhannah1
if this isn't 100% proof that anything related to government is garbage...
if this isn't 100% proof that anything related to government is garbage... and scammy for that matter. the state "lotto" and everything about it reeks of corruption and/or SEVERE incompetence no matter what aspect you are looking at. the fact that a lottery of desperation for the poverty riddled and controlled plebes even exists at all is proof we are living in a joke of a 'society' run by psychos and sociopaths all the a way. the best thing the world could do collectively at this point is collectively completely reject it, disavow all of it and simply start something better up despite and inspite of it. and i mean walking away from all of it including the government controlled corporations that only exist and have power because we continue to acknowledge them as authority at all. the truth is, despite all illusions and appearances, they are literally useless and nothing without our continued support of them. The 'emperor' truly has no clothes and never did. the sooner we acknowledge this fact appropriately, the sooner we can start truly evolving to an actual better world. it starts when we stop letting them manipulate,enslave and keep us unconscious to what they are doing. oh yeah and this app is clearly pathetic and broken and has been for years now. exactly like our clown government fake two party system run by other means than most realize yet.Show lessRyan717
“There was an error, please try again later”
This app was changed in 2024 to update due to too many errors. Has gotten worse. In 2023 you could check the status after 2 hours of results, now, I’m three drawings behind. Not only does the scanner keep saying “there was an error please try again”, but you can’t even see the winning numbers. App only seems to work a couple of hours before drawings. At first, I thought it was my phone, but restarts didn’t help. Just wasted my time like this app does. If it does work, at least you can get points for a prize.Show lessDeltroy
Absolute garbage!
I can’t believe they got approval to release the update app as it’s absolute garbage!! The scan your ticket feature works maybe (and I’m being generous) 25% of the time.
It’s so wonderful (being sarcastic) to see “system error”or “server down” or “try later” message 75% of the time.
The old version provided much more info at a glance, such as when the next drawing is. Now you have to click on each game to see when it will be.
This app is a joke and shouldn’t have been put out to the public until it’s actually usable.Show lesssjpinsea
Wa. Scratch Lottery
In and as a Wa. State resident I find out how ironic that such a poorly ran organization can exist. I think is ran and managed by the individuals who run the ferry system. I don’t believe that in a lottery scratch program that if no top prices remain that the tickets should be removed or annotated on the ticket machines or posted that they don’t exist. It is the majority of less fortunate with not a millionaire budget to continue to win the big prize and are disappointed in the outcome of there purchase. This maybe the cause of your 1.7 rating and less than a stellar rating.Show lessTydferyuvd
Retired
This new Washington Lottery app is a total joke. I like the old one much better. When you brought up the old version you could immediately see the numbers for that day weather you want to see lottery, hit 5, match 4 or keno you could see that very nights drawings. But now I keep getting a message that says that the numbers aren’t available at this time but here’s the thing if I delete the app and put it back on it will show me the numbers. The only way I can see each days numbers is I have to delete the app and then put it back on. C’mon, you can do better than that. This is a joke.Show lessrangerider51
App Doesn’t Work
Someone at WA State Lottery needs to pay attention! The updated app is terrible. Half the time when I try to scan a ticket, the scan camera turns white. Even when it doesn’t, I’ll try about ten times, moving the ticket around to different angles, and it still won’t scan. I got locked out of my account when I tried to log in after the new app launched. So I called and got a reset, and it still didn’t work. Then they sent me an email saying they were working on it and would let me know when it was fixed. Then I tried to send feedback in the app, and got an error message, that it couldn’t even contact within its own app! Now I’m not getting credits for tickets in my account because I’m just going to the store to scan. This app update is a disaster.Show lessWhatNow55
This app used to be amazing
The redesign that just came out is awful. The design team and UX team should realize they removed important info for users. The details of ticket sale cutoff time used to be easily readable under each draw game. Additionally, the scanner is now broken. The camera is washed out after one scan. And the app must be hard closed to fix this bug. Hopefully the team can sort the issues. Went from a 5 star app to borderline unusable. The best feature of this app was the scanner. Now it is awful and bugged. Before you GA a major redesign make sure the functionality is still there and bug bash it.Show lessCFG66
Updates are supposed to IMPROVE your experience
The March 2024 update (for iPhone 12, anyway) eliminates the line that said when the next drawing was for that game as well as the cutoff time, under each game name. This is valuable information for people like me who are not gambling-addicted daily players who put hundreds of dollars into the lottery every week. Do you not want money from the occasional user, Washington? Leaning heavy on the “stupid tax” on daily players just like you do on the “sin tax” for booze?Show less5D = 5dimensions of paying
App Needs Updated…
I have tried many times setting up an account and have even had others within my family try and set up an account so we can use 360 to collect points for scratch tickets we buy that are not winners. We always receive the following: Input validation error. Contact
Player Services. It will not allow us to set-up an account PERIOD. I have contacted Player Services multiple times whom state it works fine on their end and to remove app and re-load and or clear cache…still does not work and thus is very frustrating as now Player Services ignores my e-mails.Show lessFrustrated1Now
