Leave a Review Lane Rewards by Lane Bryant
Get it together!
When I am scrolling to see what’s available, sometimes it randomly locks up and then goes back to the top and when I click an image to look closer and hit the arrow to go back it takes me all the way back to the top and then flickers and reloads and sometimes locks up. WHY?! Just put me back where I was in the scroll. This makes me want to give up shopping on the app and maybe that’s not a bad thing...I’ll save money. So thanks for saving me money.Show lessLmA13
Bras!
Love the app. Just wish that the no wire cooling bras came in bigger cup sizes I love them but last time I bought I ordered the same size I already had in it. From the palm tree pattern but the new ones, cup size must run small. Couldn’t fit them.. they were my favorite.. since I work in a super hot kitchen all day.. please make bigger cups!Show lessP-pups
The actual webpage is better
I recently downloaded the app thinking it would be better, but no, the app is supper slow even with fast WiFi, when I’m scrolling down the page it randomly take u up to the top again, it take a long time to open a new tab from the main menu, over just annoyed bye how slow... sorry not sorry but they should ask torrid how did their webpage deleting the app again and just going through the regular websiteShow lessskylight26
Love the site and the store...hate the app!
Oh geez. This is so bad. Hard to even find where exactly to log in to my account. It's sluggish and difficult to find things. In my iPhone 8+, it enlarges the keyboard and the clock/wifi indicator, etc at the top in the screen, which takes up unnecessary space that could be used to show me their products. Too many menu bars on the same screen...overall poorly designed and a total pain to navigate. Their desktop and mobile websites are great. This app...not so much. No thank you. 👎🏼Show lessMoonieboonie
Probably the worst app ever - use the website
Hands down the worst app I have on my phone. It’s super slow, poorly organized and lags constantly. There’s 2 menu options and when you open one you can’t get it to close, so I almost always have to close the app and reopen it o get it to go away. I only have this app to pay my credit card bill on the go if needed but I wish they’d do something about how bad this app is. I would 100% recommend just using their website to shop.Show lessMownen
Slow non responsive app
It takes forever to load. It’s difficult to get close up views. And worst of all EVERY time I try to sign into my account I have to get assistance to reset my password. It always says that my password is invalid. I do not get e-mails verifying my order or when it arrives at the store. This app needs a lot of work. Maybe a total reconstruction. Take it down fix all the bugs. Try again. For the record, I buy 90% of my clothes on line. It shouldn’t be such a hassle.Show lessSAS1962
App needs a major overhaul!
This app hasn’t been updated in 2 years and YOU CAN TELL! It’s slow as hell and not very user friendly. When you go to the menu, signing in, finding your account, settings and orders should be readily available. Instead when you finally find where to sign in, it seems like it takes you to another WEBSITE to search for the same thing over again vs it all being at your fingertips in the first place. I’ll do better bookmarking the website and adding it to my home screen.
I’m deleting the app until you guys take the time to update it. PLEASE FIX IT!Show lessSummerBabee
Lingerie Matches
I overall am having a great experience with the App, but I would like to be able to select the bra and panties on the same selection. Once I select a bra m/panties there should be an option to choose the bra/panties that would match instead of searching in different areas and going thru every item to try and find the match.Show lessSmjack0625
Love Lane Bryant! Kinda hate the app.
Lane Bryant‘s clothing and lingerie are the very best. I love their stuff. But the app is not very well-made and is difficult to use. You also don’t have a link to track your orders are to see if something is wrong. An example would be if one item has not come, And for some reason or another you cannot get into your email, there is no way to find out what’s going on or what has happened. Difficult app, great products!Show lessCAMI LR
What does SUPER mean to Lane Bryant?
I purchased a few slacks online recently. I chose the specific type of pants because the description advertised the pants as having "Pants with Super Pockets." I was specifically looking for slacks that had pockets. To my surprise, the pants I received which were the correct color and size but; there were NO POCKETS! Are you kidding me? I asked the clerk at the store why I did not get pockets sewn into my new slacks. According to the manager, "Lane Bryant NO LONGER SELLS SLACKS WITH POCKETS." She continued to say that the wording of the description meant some kind of mesh was there... so it appears to have pockets.
As a regular customer, I am quite disappointed that I did not get pockets sewn into my pants...when I was led to believe I was getting slacks with SUPER POCKETS! That title is quite deceiving! What are the Buyers thinking? Us larger women use pockets for functional reasons... I feel almost discriminated because I am larger in size. Why must us larger women get less? We deserve EQUAL OPPORTUNITIES like selling us PANTS WITH REAL POCKETS!Show lessSissie Lola
