JustIN Mobile User Reviews

Salto Systems S.L.

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Needs a Watch App

Works great but coming from another apartment, I really miss using my Apple Watch to open my door, especially when reaching for my phone is difficult in the moment (like if I’m carrying groceries)

chrisklinvex

2 years ago

Response from developer

Hello! Thank you for your feedback. We will make sure we send through your feedback to our R&D team. Thank you!

Gets the job done

Works great. The widget is a nice touch. Would love to see an Apple Watch app.

TreStaPar

2 years ago

New apartment key

I just moved to a new apartment and the building has keyless entry using this JustIN Mobile App. It would be extremely helpful and a huge improvement if this app worked on my Apple Watch. I expected it would’ve been a compatible app with my Watch but it appears it’s not. Do you have any plans and updating features for this app so it can work on my Apple Watch as well?

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Kellyyyy:)

2 years ago

Works seamlessly

Fantastic app, no need for a key, worked every time while on holiday.

Billy Jarvis 82

2 years ago

Great app!

Great app - the widget feature makes this quite convenient with few taps necessary to get to the key.

Two feature requests: 1) The ability to add a key to Apple a Wallet. 2)The ability to issue a key to a phone number that has not yet downloaded the app, so that when they do download the app and register, the key is there waiting for them.

Edit: Salto has addressed request #2. This is great! Now I’m just waiting for the ability to add a key to Apple wallet, and I’ll be over the moon!

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Klüge Hösen

3 years ago

Response from developer

Hi Klüge Hösen, thank you for your review! We will make sure we pass on your feedback to the R&D team. If you have any additional comments, feel free to reach out to us on techsupport.us@saltosystems.com. We hope you have a great day!

Rubbish! Doesn’t work

We have been to Finlake four times this year and they have implemented this stupid app. On every occasion we’ve had to get somebody to come down with real keys to let us in as it doesn’t work. Plus only one person can have the access on their phones so restricts if we want to go separately. Rubbish!! Please bring back the key box!!

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Angelina ballerina 13

3 years ago

Needs lot of work.

First, I have no idea how to set up the widget. The instructions are extremely useless on setting that up. Next is the integration. I like the idea of having the app but I have lived in other places where their app is well integrated. Where I can remotely grant access to anyone without being around nor send them a temporary access key. I know this is still far-fetched and the app is a work in progress but I will expect more from salto company.

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Wongibe

3 years ago

Response from developer

Hi! Thank you for your feedback! Would you be able to contact us so we can help you install the widget? Please contact us through the following link: https://www.saltosystems.com/en/contact-us/ have a lovely day!

Annoyed by limited features

This is LESS good than a normal key!

Lack of compatibility with Apple wallet and Apple Watch are frustrating. Even worse, I can’t share temporary access to my apartment like I can for guests with a normal key. What is the benefit of this if I can’t actually use it with guests?

Klturner

3 years ago

Response from developer

Hi! We are very sorry to hear you are not satisfied with the product. Are you able to reach out to https://www.saltosystems.com/en/contact-us/ so we can help you find a solution? Thank you and have a lovely day!