Unfair don’t do it!
Unfair don’t do it!mathbozz
Only good for digital ID card
My health and dental plan doesn’t automatically pull up, I have to select from a drop down menu my plan and the plans are titled different than what I signed up for in enrollment. I’m logging into my account so why do I have to select my plan- shouldn’t it already be linked? Can’t see current deductible status or even benefit coverage on the app. Phone numbers of providers and addresses of providers in directories are not current. Basically this app is great for digital ID cards.MPitcher
Login
Biometric login doesn’t work. Please fixAtomadc
Doesn’t work.
I was at the dentist. Clicked the “ID Card” button. Loading. Back to Home Screen. Click it again. Loading. Back to Home Screen.
Click the “Plan documents” button. Loading. Back to Home Screen. Try again. Same thing.
This app doesn’t function on the most important features. You’ll still need to bring your id card to your appointment even if you have this app.dollepye
EMI app
On bringing up the app the EMI logo sits over the sign in bar and cannot be activated nor can the screen be moved to bring the bar above the logo to sign in.
Also in trying to register an account the birthdate format is asking for numerical input but the screen only gives alphabetical and numerical which cannot be changed.
Please fix these problems.HMJ1955
App crashes
I cannot open it with the new IOS17.2.1. The app will crashGQ in Utah
Difficulties
Both myself and spouse have accounts have a hard time seeing both accounts it’s difficult to go from one to the othercnp4kids
Blank
Most pages load to be just blank. No information.Jonny_V_
Terrible App
You can’t do anything in the “app”. I can’t open my insurance cards, find a doctor, view statements, EOB, or make a payment in the app. It’s a joke. It’s very difficult to navigate; I just have a dental plan and trying to set up my online account was so confusing!MargaretFawn
Awful search for provider features
You can’t specify what type of provider you want to see or by map. Also, why are there drop down options for my type of insurance? If I’m logged into my account it should automatically pull up my insurance. Especially since the type of insurance listed in my policy isn’t even a drop down option. Not happy with EMI in general for so many reason but the app is not great either
