Flagstar Mobile Banking User Reviews

Flagstar Mobile Banking
Flagstar Mobile Banking
New York Community Bank

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  • Mobile Deposit still a nightmare.

    Need to take picture several times to be able to make a deposit :’(
  • Insecure and illogical

    I have used this app for years and though it was outdated, it did its job. Ever since the last major update I have been unable to log in using the app. I called customer service and they have confirmed the app no longer allows passwords with multiple special characters (even though the website does). The end result was the rep telling me to remove special characters from my password thus making the experience less secure. The solution is to make the banking app more secure, not dumb down the passwords. Would give 0 stars if I could, I will never use this app and may change banks after finding out about the lack of concern for security.
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  • Bummer

    The old app was so nice. So simple, easy to use. Excellent functionality.
    The new app is so much more difficult. Clunky, not intuitive. Font and coloring make trying to read anything horrible. More steps, trying to fit too much information in too little an area. Seems as if they are trying to duplicate info from a statement, but not necessary in an app. Just want to see my balances, did my check clear? That is all. Some may find it an improvement. I am sorry I updated.
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  • it’s finicky - worse than the old one

    first of all, the text is EXTREMELY tiny so i can barely read any of my account information. secondly, it won’t even show a login screen half of the time. i’m forced to repeatedly restart my phone in order for the app to even display an option to get in.

    the old version was wayyyy better, much more simplistic and legible. the old saying “if it ain’t broke don’t fix it” applies heavily here. pretty frustrating.
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  • It’s good app - need to put it on the Apple Watch

    It’s a good app but they should really put it on the Apple Watch that way people can check their balance without going on their phones and they can check it quickly

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