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  • New updates decreases usefulness

    The new update took out the different modes for the camera settings. Now it’s either alerts on or alerts on? Also getting a huge amount of false positives, super delayed notifications and cameras that now don’t see motion even when it’s a large truck in front of them. This system used to work great and I invested in multiple cameras for multiple locations. Now they are almost useless and have a hard time working with my Alexa TVs. It’s become quicker to actually cross the building to look out the window then to wait for a notification or expect it to stay in monitoring mode on the tv.
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    Developer Response

    Dear customer, We’re sorry that you’re experiencing difficulties with our application. We would be happy to help troubleshoot this issue along with you. Please contact us at 866-686-5335, and one of our technicians would be more than willing to provide assistance in any way possible.
  • Your money will be better spent somewhere else

    Bought 3 meShare cameras and 1 Zmodo camera (which is by the same company but supposedly of better quality) and am very disappointed with all of them.

    Do not waste your money on these cameras and the mandatory monthly subscription fee for the iCloud service. If you choose to opt out of this subscription, you will be unable to view ANY footage, which makes the camera practically useless.

    Customer service is also almost nonexistent, so do not expect any support when you are facing issues with your cameras.
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  • iPhone user

    Just set up my camera today. I have iPhone 11 Pro Max, the app is working well on my phone so far. Its user friendly and there is no delay or glitches on my video, also my purchase came with 6mo free trial of the premium cloud service. The camera is working well, picture is clear. I will update if anything changes. Pleased with my purchase and the app thus far.
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  • FIX YOUR APP!

    App not working as usual!! Just get white screen. Deleted and reinstalled ; same result. Going to buy different cameras. Yours never seem to work right!!
  • Meshare app

    The meshare app is better then the zmondoo camera 🎥 app but over all they are basically the same with meshare being an alternative better app with sharper quality. The app is not safe to use with the easily hacked e-mails like 3 party e-mails, or Microsoft. The app camera 🎥 does not provide sound in this version. The app overall is a beginners app for beginners in video recording. Thanks 🙏 for 📖
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  • iPhone flaws-works 75-80% of the time

    Update: I did call customer service. Spoke to them twice. They said there’s zero compatibility for Apple users and they asked me to login on a “special” website and pay and they promised to go find my account at a later time to credit me. I asked them to just pay over the phone but they said they had no ability to do that. Looks like this app needs ALOT of help to be usable as they offer on their app. There was a considerable amount of time dealing with the confusion. No customer should have to PROVE they had an offer on the app that is KNOWN by customer service to be a valid offer.

    Tried to sign up for Cyber Monday 50% off deal. Apparently purchasing iCloud service doesn’t work with IPhone or Itunes. Called and was told it is known. They tried sending me to another website to buy iCloud & if I PROVE they offered the 50% off on the app (through screenshots) they’ll refund half the money. Their customer service literally shuts down at closing time and reps have to get off FAST despite helping resolve the problem you called in.

    Usability: without the iCloud purchase, the IPhone video app errors and fails when an alert comes through every time. You have to go out, refresh, then try again. I unplug and reset the camera every few weeks when it says offline.

    Overall this camera is fair. Customer service is fair. If you want a camera that works 75-80% of the time, this will do.
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    Developer Response

    Dear customer, We’re sorry that you’re experiencing difficulties with our application. We would be happy to help troubleshoot this issue along with you. Please contact us at 866-686-5335, and one of our technicians would be more than willing to provide assistance in any way possible.
  • Horrible app and cameras

    What a colossal piece of garbage. Save yourself the hassle of trying to connect these cameras and just buy a legit product from a major manufacturer. You get what you pay for. While these may connect sometimes, they’re incredibly difficult to connect through this crApp. I am a tech, I make my own network cables, wired my Ethernet throughout my house. This should not fail for someone like me. Trust me, this is not user error. These cameras only function on a small portion of customers routers. I want to burn them outside and dance around them....then I’ll log into my best cam and replay the whole incident over and over.
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    Developer Response

    Dear customer, We're sorry that you're experiencing difficulties with the setup process. Please feel free to give us a call at 866-686-5335. One of our technicians would be happy to assist you with the process.
  • Great app

    It's a terrific app and works beautifully I'm able to see what's happening on my premises
    Thanks so much.
  • Cloud Service

    I paid for the past month of cloud service but have not received any service. After a couple of weeks trying to contact Customer Service ( hold time on phone over 30 minutes) & not answering on app I finally got thru to customer service on app last week & was told would have service soon however it has been over a week still no service & no notification for customer service. I am canceling my cloud service & filing complaint with Apple
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  • MeShare Mini Wifi Cameras

    I bought these mini cameras hoping to get i payed for along with my paid in full Subscription till 2020. I received them about 3 weeks ago and the setup was the only time i ever got to speak to someone over the phone to assist me in setting up the cameras. Once setup the cameras only lasted online or live view for a couple of days and one of the 4 went device offline. Then another of the 4 went device offline and a third camera went device offline too. I tried contacting over customer support through the app and and i just keep getting an answering message that they ate not open or the support chat in the app keep stayed on tge returning message that they are locating a tech to help me and never got one! This product is POOR QUALITY and POOR SUPPORT HELP COMMUNICATION. I DO NOT RECOMMEND THESE DEVICES TO ANYONE THAT NEEDS MANDATORY SURVEILLANCE!!!
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    Developer Response

    Dear customer, We're sorry that you're experiencing difficulties with our products. There may be an issue with the network connection between your devices and the app. We would love to help troubleshoot the issue. Please feel free to give us a call at 866-686-5335 and one of our technicians will be able to provide assistance.

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