Leave a Review Stripe Dashboard
Very poor
They shut down my acct that I’ve been using for months. I emailed numerous times asking if it was the new course I added. They would not respond or help. I would have gladly taken it off my StanStore but instead they just deleted me.greekfry
Horrible support
account was suspended for no reason, contacted support, they said theyd get back to me with a “specialist”. they never got back to me. messaged support again and they said “we cant tell you when you will be contacted, but we’ve made it urgent”. its been months and no message received. dont use stripe use wise or any other payment processor for invoices.Show lessMetalistjack
Great app - needs more Connect functionality
Please add more functionality relating to Connect account owners.Ajhuddy
Developer Response
Hi there! Thank you for the good feedback. If you’re working with a platform that is supported by the Stripe Mobile Express app, you’ll be able to download the app and login with your Stripe email. If you’re still not sure, please visit support.stripe.com/express and we’ll be sure to help you out.Missing features
Stripe has many features missing in the mobile version. I was hoping they would have a system for transferring instantly to bank accounts and also adding debit card from mobile version.
They also don’t have a way to transfer funds from one business to another within the same app.gary1274
It is good
Very gangstadeklan2134
Developer Response
Thanks for the 5-star review! We're glad you like the app.No customer service support phone number.
Pretty unacceptable to not just give a phone number for customer service. Prime example of making someone jump through hoops like crazy when they Are PAYING FOR A SERVICE.Gurlie.
Developer Response
Hi there, we apologize for the less than ideal experience you’ve had. If you send us an email at heretohelp@stripe.com, we’d be more than happy to assist you with this.Rubbish
This is rubbish don’t use. It takes so long for payment to be made to you and there is no reason why. There is nobody to talk to eitherKing_ash1969
Developer Response
Hey there—we're sorry to hear about the trouble. Would you mind sending us an email on heretohelp@stripe.com and we will look into this? Thanks.0 stars worse customer service and missing sooo many payments and wrong payments sent
stars worse customer service and missing sooo many payments and wrong payments sentangel2022profile
Developer Response
Hi there—we’re sorry to hear that. If there’s anything we can help with, please don’t hesitate to email us at heretohelp@stripe.com.Frais exagérés
1-Frais de transactions exagérés et cachés. 2-Faible rentabilité sur la marge de profit. 3-Manque de transparence dans les transactions
4-Frais de taux de change a vos frais.
( J’ai fais une facture de 2800$ CAD à mon client STRIPE à facture 2740$ CAD au client et m’ont charge les frais de 100$ au final j’ai perçu 2640$CAD) Je vous laisse vous même juger si c’est rentable pour vous. )Show lesswww.caqc.ca
Good app but can we add this
Why can’t I add bi weekly payment options for clients? To do that I have to go on the website and don’t have that feature on the approman24434344343
Developer Response
Hey there—sorry about any delay or confusion here. Your first payout can take up to 10 days, but after that funds will be sent to your bank in a much more timely manner. For Canada, that time is up to 3 business days from the transaction for the funds to be ready to transfer to your bank. Please reach out to heretohelp@stripe.com if you have any other questions.
