Finally
Finally a much needed update!
Disappointed
First time here in two years, all of which I have been paying for a Diamond membership. When I arrived at noon, Hurricane Harbor Valencia priority line was closed already and I was stuck behind a large group getting passes. When I went to Magic Mountain at 2:00pm, there also were no priority lines. One of the best benefits of priority entrance is (would be) midday when it gets crowded. It’s simple to do, just keep one priority line open all day and feed someone (one customer/group at a time) from the regular entrance line next to it when no one is in the priority entrance line. That way I always have priority entrance (as is implied in the marketing) but you don’t “waste” an entrance if no one is using the priority entrance. If it is properly signed and fenced as when it is currently open. And then my comment would be, “great, the lines were long and I was able to get in quickly because I have priority entrance. Glad I purchased a pass with that benefit!”.
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Manège
Franchement déçue de voir tant de manèges fermés car avons le l’ouverture était il y a 2 semaines et la révision des manèges devrait être fait depuis le mois mai et non pas la fin de semaine où au pire vous avez toutes la semaine pour être prêt le week-end
Six Flags App
I really like this six flags app. It keeps me updated on all of the new things and discounts, it shows me where to go so i can get to places, it shows the wait lines, the schedules, and its just a fun place to be at. Also with this app, i linked my gold membership card to it and a couple of others so if i ever lose my card, I always have it on my phone so i can get in whenever. This app shows all of the buildings and rides listed so i know where they are and what turns i need to take. I have always enjoyed this six flags app and I will continue to use it for a very long time.
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Needs work
Mobile food ordering is clunky
Flash pass should be inside tha app not in the browser as it is the most useful and most expensive part of the app
Flash pass should be inside tha app not in the browser as it is the most useful and most expensive part of the app
Almost Useless App
The two main uses I want from a theme park app are to see wait times and to have a map of the park. Neither of these function well on this app. The map was oriented upside down, blacked out if I tried to interact with it, and just generally confusing. Many of the rides didn’t show wait times at all, but those that did were inaccurate. For example, the app showed a 20 minute wait for Superman, but we were in line for about 75 minutes. The only other thing we tried to do with the app was order food, but it wasn’t accepting any orders at the time. This was mostly frustrating because the stand we were going to order from said they were only doing mobile orders. This was our experience at Six Flags over Georgia.
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Wait times way off
Wait times are way off, a 30 minute wait time actually took 2.5 hours. 15 minute wait time took an hour.
Not an intuitive app
I was using the app to find my way around as I had not been to the park in a decade. I wanted to try the new Wonder Woman ride, but could not find it in the map. I typed the ride into the app and it appeared, but there was no way to “find on map” or guide me to it. I scoured the map while waiting in line for Full Throttle and could not find it. After Full Throttle, I decided to wing it to try to find it. Luckily, it was right next to Batman. I thought “wait a minute, I looked here on the map”. I opened the map and sure enough, the map was still showing Green Lantern. It had not been updated since the Wonder Woman ride came out in July 2022. It is almost March 2023. I also tried West Coast which read “5 minute wait”. It said this the entire 70 minutes I waited in line for it. So one, this map is not updated with the correct rides which is ironic because I could not get a paper map either. If you’re not going to update your map on the app, at least offer a map? Common sense maybe? Also, when I scanned in with my Gold Pass at the gate I was told not to use the app and to use a newly printed card. It seems like the app is not cared for in any way. Also, funnily enough, on the way out I saw a couple struggling to find the entrance huddling over their phone using the map in the app. Six Flags Magic Mountain was really fun, but this is a review of the APP.
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Nothing but problems no way!
It's frustrating I'm a good paying patron. I live in southern California. I just recently moved here Magic Mountain about 10 minutes away. I lived about 30 minutes away for the last 27 years and I've always had a pass in the last four years. I've had multiple problems related to my online passes I've been invested hours in time talking to customer service, who seems unwilling to help or unknowledgeable, it's very difficult to get a hold of anybody they don't willingly post, their phone numbers and the online chat is absolutely horrible. It disconnected me and then made me start over wasting even more of my time, and I was not allowed admission to the park the last time I went with my two young children for this reason.
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Meal pass
They really screwed the park goers. First, they dropped the meal pass all together. Then the brilliant minds brought it back late September by DOUBLING the price, not including a drink cup(which they had the balls to charge $40 for the all-season), they took away the snack that was always included, and they make you wait 3 hours between meals. Can’t tell you how many times you will get screwed when you come to the park and they close for bad weather/LOW ATTENDANCE and you can’t get your second meal because you haven’t reached the 3 hour mark. Why is it when you enter the park NO RESTAURANT IS READY FOR BUSINESS. You can’t get food for at least 1/2 to 45 minutes from when the park opens. THIS HAS BEEN THE WORST SEASON FOR SIX FLAGS AND IT DOESN’T LOOK LIKE IT IS GOING TO GET BETTER ANY TIME SOON.
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