Can't select groups to delete them all once?
Ok
Response from developer
We are sorry for the inconvenience caused. Could you please contact us again at contact@airmailapp.com? or you can share the name/email address which you used to contact us? We will find the conversation and get back to you as soon as possible.
Extortion
The app used to be paid but now it's a subscription and they don't leave you alone if you don't want to use their pro features. Shameful developers.
Good app, but support non existent
Airmail is my go to email app for about 4 years. Have tested others over that time and have found that the look and functionality aren’t matched and I do use multiple email addresses. But I have one issue that required technical support and that is non existent.
Response from developer
We are sorry for any inconvenience caused. Could you please contact us again at contact@airmailapp.com? or you can share the name/email address which you used to contact us. We will find the conversation and get back to you as soon as possible.
Devs never use the apps they make
UPDATE: Do you devs use your own software?!? I've got a folder with 50 items I need to attach. After being asked the dumb question of where I want to upload from, I'm allowed to choose that folder. Yes, I can select all. Guess what that does. Jack all. "Done" and "Deselect" do exactly the same thing. So I'm forced to attach all individually 1 by 1, being asked that 1st stupid question every single time. ____ I've got a great idea for an email app. It lets you read an email, then when you switch over to your calendar or whatever for a second to verify information you're about to send then switch back to it, it loses that message completely such that if you're a power user and use keystrokes to reply, you don't realize you're not responding to the original message. Oh, and even better, if you copy/pasta an email link YOU CAN'T EDIT IT. That would be brilliant. Don't forget to make it ugly, impossible to navigate, unable to customize shortcuts (you know, the simple ones like "Forward"), and incapable of formatting signatures correctly.
UPDATE 2: I hate this app every single time I use it. What does <return> do? It sure doesn't open the email you want to look at (only so I could star it since that function isn't readily available where it should be). It DELETES IT. Are you people even paying attention?!?
UPDATE 2: I hate this app every single time I use it. What does <return> do? It sure doesn't open the email you want to look at (only so I could star it since that function isn't readily available where it should be). It DELETES IT. Are you people even paying attention?!?
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Excellent, apart from the odd niggle
Very much enjoying the app. It’s an excellent workhorse. I use it on iPhone and iPad. Be great to have a Windows version, but I realise that’s a different kettle of fish.
Minor niggle: the badge on the Home Screen doesn’t update promptly. I leave the program having read all mail, return to Home Screen and it still tells me I have unread messages. I go back to check but there are none. I quit again and this time the badge count is correct. D’oh!
Minor niggle: the badge on the Home Screen doesn’t update promptly. I leave the program having read all mail, return to Home Screen and it still tells me I have unread messages. I go back to check but there are none. I quit again and this time the badge count is correct. D’oh!
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When your phone turns sideways…
While reading a newsletter or any long email, if your phone switches from portrait to landscape and back to portrait, Airmail always refreshes the email and starts you back at the top….so you have to then scroll down to where you were. Yes, I could turn on portrait lock BUT gmail doesn’t do this, nor does outlook. My other gripe is the email formatting in dark mode. Paste content in from another app and you have no idea what your recipients are going to get, if the colors are legible. And having to remove format and then manually reset to your default formatting every time is a tedious time consuming process. I’ve been using airmail for close to 10 years and it’s pretty dang good except for these two things. It does more than any other email app I know of and I use it religiously on my phone, iPad, and desktop.
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Irritating handling of photo attachments on iPad
There’s a way to attach almost anything in Airmail, including iVloud and Dropbox browsing functions, and even previous attachments filtered by type. But the handling of the native Photos library is infuriating.
First, it comes up in album view, but the album folder names are listed in no logical order, not alphabetic or by date, and if you have a lot of albums, finding where an image is can be very time consuming. On top of that, the common “Favorites” album is not listed (and again, if you have a lot of albums it might take several tries to realize that. But, unfortunately, there are no other ways to view your photo library, and no way to open the library itself and attach to a current draft.
As much as I love Airmail, compared to how other clients, like Spark or Edison Mail for example, the photo attachment function is brain-dead.
Add this to the fact that composing an email in portrait view on an iPad only shows text on the top half of the screen. After a few sentences, what you are writing is hidden below the keyboard and refuses to scroll.
If they fixed these petty annoyances, I’d give Airmail a solid 5 starts, but given that there’s also no way to contact support or report a bug (they actually ask you to leave a review, so here we are…), have to give a lower rating than the program overall deserves, with its wealth of other professional features.
First, it comes up in album view, but the album folder names are listed in no logical order, not alphabetic or by date, and if you have a lot of albums, finding where an image is can be very time consuming. On top of that, the common “Favorites” album is not listed (and again, if you have a lot of albums it might take several tries to realize that. But, unfortunately, there are no other ways to view your photo library, and no way to open the library itself and attach to a current draft.
As much as I love Airmail, compared to how other clients, like Spark or Edison Mail for example, the photo attachment function is brain-dead.
Add this to the fact that composing an email in portrait view on an iPad only shows text on the top half of the screen. After a few sentences, what you are writing is hidden below the keyboard and refuses to scroll.
If they fixed these petty annoyances, I’d give Airmail a solid 5 starts, but given that there’s also no way to contact support or report a bug (they actually ask you to leave a review, so here we are…), have to give a lower rating than the program overall deserves, with its wealth of other professional features.
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Great App, Clear Privacy Policy, No AI Push
I was looking at alternative mail apps for iOS, and within those with good visuals and UI.
Airmail seems to be the only one that supports all types of accounts, has a clear privacy policy that they’re not in the business of selling data, and finally, are not pushing some AI read and write your email solution.
Almost everything else I tested out of five or six apps either had aggressive data collection (Edison), or pushed an AI solution which I don’t want. I prefer to maintain my skill set and write for myself.
The only minor feature that would be great to add, is if you could set a default font for composing a message. You can change it per message, but have to select it each time. (Every other mail app was the same here, so this may be an iOS limitation)
Airmail seems to be the only one that supports all types of accounts, has a clear privacy policy that they’re not in the business of selling data, and finally, are not pushing some AI read and write your email solution.
Almost everything else I tested out of five or six apps either had aggressive data collection (Edison), or pushed an AI solution which I don’t want. I prefer to maintain my skill set and write for myself.
The only minor feature that would be great to add, is if you could set a default font for composing a message. You can change it per message, but have to select it each time. (Every other mail app was the same here, so this may be an iOS limitation)
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Original customer who can’t get help and is being overcharged
I was an early adopter of Airmail. I purchased pro. I’m now continually being asked to upgrade even although I have paid for my annual renewal.
I cannot seem to get through to anyone never mind a human being to attend to this. The Chatbot keeps telling me to leave feedback and provided me with this link. So here is the feedback. Could someone please respond to me?
Alan
I cannot seem to get through to anyone never mind a human being to attend to this. The Chatbot keeps telling me to leave feedback and provided me with this link. So here is the feedback. Could someone please respond to me?
Alan
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Response from developer
Hi We are sorry for the inconvenience caused. To restore the purchase in the Airmail, please go to the Airmail settings > Airmail pro window > click on the "Restore purchase" button present at the bottom. If this does not work, please contact us at contact@airmailapp.com Thank you.
So close to perfect!
There are just two features I wish they would provide:
1. Dark background in the email reader. It's 2024... for the love of God, why doesn't this app provide a way for us to read emails without being blinded by that white glare?! I've paid for the pro version of Airmail, and even that doesn't provide a dark background! Pretty pathetic, really.
2. The ability to "click away" from the currently open email in order to close it. As mentioned above, even when the app is in Dark Mode, every email you open up has a blinding white background that is almost painful to look at, and there's no way to simply close that email from the viewer panel, but still remain on the email list screen. You have to click on another folder, like Trash, for example, and then click back on the Inbox to make it disappear. I just wish they'd provide away to do this to prevent that stark white background from always being on the screen.
1. Dark background in the email reader. It's 2024... for the love of God, why doesn't this app provide a way for us to read emails without being blinded by that white glare?! I've paid for the pro version of Airmail, and even that doesn't provide a dark background! Pretty pathetic, really.
2. The ability to "click away" from the currently open email in order to close it. As mentioned above, even when the app is in Dark Mode, every email you open up has a blinding white background that is almost painful to look at, and there's no way to simply close that email from the viewer panel, but still remain on the email list screen. You have to click on another folder, like Trash, for example, and then click back on the Inbox to make it disappear. I just wish they'd provide away to do this to prevent that stark white background from always being on the screen.
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Response from developer
Hello Thank you for your feedback. Currently, the Airmail on iOS shows the original content of the HTML emails. Due to this, the original white background is visible in the emails even if the dark mode is enabled. If you receive normal text emails, they will show up in the dark background if dark mode is enabled. Thank you.
