Leave a Review Neato Robotics
Customers dropped
For your information, Neato is going out of business or has sold their business. Their customers have been dropped. They are no longer producing parts and the app no longer updates. It’s really too bad because it was the best vacuum cleaner on the market. Maybe it was too good…App is not connecting anymore
It was a wonderful product until the new German parent company ruined it. The app keeps saying “It seems like you are not connected to the internet.” Even though I am connected. Reconnected my D7 and it didn’t change anything. From reading Reddit threads and other people experience with technical support it is the issue with their servers in Italy after they decided to terminate agreement with AWS. So sad, killed such a wonderful product (((( Neato is no longer in operation as a company.Show lessConstant connection issues
I spend more time trying to connect the neato bot to my wifi then it spends vacuuming! Even after getting connected all is lost the next time I go to use it