No management for app
I recently booked a metro ticket through this app, but the metro service stopped working, so I had to exit at the same station where I started my journey. Card holders were given a refund, but there was no refund option or any kind of support for app users. Later, when I travelled by metro again, I asked the staff whether I could use that ticket, and they refused. The app itself is convenient, but there's no support when something goes wrong, and the management is very poor. Please be careful before relying on it.
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___an1sh__
Great App
Very handy and very fast just one thing which I think needs to be added is that "there is no redirect to google pay option on ios" other than that it is a great app
AAyan_Roy
You need to add this feature
Two words: “return tickets”
There should be an option to book the return ticket for the last booked ticket.
Another suggestion I have is to add a swap button for the “from” and “to” stations
There should be an option to book the return ticket for the last booked ticket.
Another suggestion I have is to add a swap button for the “from” and “to” stations
DDenisovichDev
Very useful application
Happy to see that Kolkata Metro is updating the app on regular intervals. They are adding more and more features. The app is very smooth and glitch free. Please continue the good work.
SSsamindra seal
Feedback
The application works only with an active internet connection. In areas like Sector 5, where multiple network jammers are installed, the app doesn’t even open to display my tickets. I suggest adding features similar to RailOne that allow users to access tickets offline.
IImPrakashSah
