Worst UI ever
I visit a location once a week. My information is always the same. It takes me FOREVER to say, yes, all my information is exactly the same. I have to go through 10 steps just to confirm things one question at a freaking time with a number of seconds to show the next one every single freaking question. Just ask me if anything’s different and give me my freaking badge.
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Stop updating the app!
The most recent app is dreadful and I don’t see what problem it was supposed to solve. Instead of asking if I want to see “Jane Doe” again, it made me scroll through many, many apartment numbers to get to my mom’s. No way to navigate beyond endless scrolling. To make matters worse, my mom recently changed apartments so now the app asks me if I want to see “Sue Smith”, not “Jane Doe”. I acknowledge the property may need to make apartment change updates, but I’m not going to give you a break on that because you’re the ones creating extra work for the property with this strange update.
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Error message with new update
I just updated app today 4-21-26, and it will not work. I just keep getting an error message. It has always worked great for me before. Not now. Help!
Update: I had to delete the app, reinstall, and start over. Now it’s working again.
Update: I had to delete the app, reinstall, and start over. Now it’s working again.
Completely stopped working
This app worked well enough until recent updates, after which it doesn’t even turn on. I click on the icon and all I get is a white screen with the Acca shield symbol. At first I thought it was a simple glitch and an update and they would quickly fix it. But then the fixed did the same thing. So I had to remove it all together. Perhaps one day they will fix it
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Not working consistently
Having to register every time I use the app. It works outside the senior facility to check in, but when inside, and on their network, the app freezes and when it responds I have to register again and then login again. Not sure if it’s related to iOS 26 or not?
