Useless
Several months ago, the app stopped working for me no matter how many times I tried to follow the directions to get it to work again. Those directions were useless over multiple tries by myself and by the staff it, even discussions with your representatives were completely useless and getting it to work again. I didn’t even realize I in my phone, but I’m deleting it now
Show more
iOS problems
Stops working every time I get an iOS upgrade. Required to use it but there has got to be better
Worst UI ever
I visit a location once a week. My information is always the same. It takes me FOREVER to say, yes, all my information is exactly the same. I have to go through 10 steps just to confirm things one question at a freaking time with a number of seconds to show the next one every single freaking question. Just ask me if anything’s different and give me my freaking badge.
Show more
Stop updating the app!
The most recent app is dreadful and I don’t see what problem it was supposed to solve. Instead of asking if I want to see “Jane Doe” again, it made me scroll through many, many apartment numbers to get to my mom’s. No way to navigate beyond endless scrolling. To make matters worse, my mom recently changed apartments so now the app asks me if I want to see “Sue Smith”, not “Jane Doe”. I acknowledge the property may need to make apartment change updates, but I’m not going to give you a break on that because you’re the ones creating extra work for the property with this strange update.
Show more
Error message with new update
I just updated app today 4-21-26, and it will not work. I just keep getting an error message. It has always worked great for me before. Not now. Help!
Update: I had to delete the app, reinstall, and start over. Now it’s working again.
Update: I had to delete the app, reinstall, and start over. Now it’s working again.




