New update ruined the app
This app used to be great and very user friendly. The new version is very difficult to find items and some every day items aren’t even on it. I continue using the app because it’s my only real option but the new update is awful.
Game Changer for Managing Contact Dermatitis
I absolutely love this app! As someone dealing with contact dermatitis, it’s been a lifesaver for finding products that won’t irritate my skin. It’s user friendly, accurate, and has quickly become one of my must-have tools for managing sensitive skin.
Faulty
I use this app to avoid chemicals I am allergic to. However there is a new display bug; when I click on any product under the UNSAFE list, the product listing switched to Safe! This is dangerous. Please fix this weird bug
Do Not Use
Do not use this app. I have allergic contact dermatitis. I went through patch testing and was diagnosed with multiple allergies, one of which being Balsam de Peru. This app needs to be pulled. I had a very severe reaction to Supergoop Unseen Sunscreen which was marked as safe on the app. However, after a severe flare and being completely confused as to what is going on with my skin, I did a deeper dive on the sunscreen. It contains a chemical called Octocrylene. This chemical is a synthetic cinnamate derivative. Do not use this app if you have a newly diagnosed Balsam de Peru allergen, it will not help with identifying cross reactions.
Show more
Disappointed
I was genuinely excited when I first downloaded this app. As someone with multiple chemical allergies, I thought it would become an essential tool for helping me identify products that contain ingredients I need to avoid.
Unfortunately, that has not been my experience. While the concept is excellent, I found that the vast majority of products I searched for or scanned were not included in the database. Time and again, I was unable to find information on products I own or was considering purchasing. Because of this, the app has proven to be far less practical and useful than I had anticipated. I rarely use it now, as I cannot depend on it to provide information on enough products to make a meaningful difference in my daily life. The idea behind the app is outstanding, but its usefulness is currently limited by the lack of comprehensive product coverage.
Unfortunately, that has not been my experience. While the concept is excellent, I found that the vast majority of products I searched for or scanned were not included in the database. Time and again, I was unable to find information on products I own or was considering purchasing. Because of this, the app has proven to be far less practical and useful than I had anticipated. I rarely use it now, as I cannot depend on it to provide information on enough products to make a meaningful difference in my daily life. The idea behind the app is outstanding, but its usefulness is currently limited by the lack of comprehensive product coverage.
Show more
Expected a more sophisticated app
The “Learning Center” is helpful on here. However, the UI really isn’t great. I find myself tapping several buttons/tabs to try to get to the right screen.
This app is helpful if a product has already been added, but beware, some listings are outdated and don’t reflect the current ingredients. None of the items I’ve submitted for review have been added after months of waiting.
Since most products I’m searching for aren’t on the app, I’d be nice to be able to search specific ingredients and just piece together products myself. I reached out about that via email so maybe they’ll add that functionality in the future. Instead, I’ve uploaded my allergen list into Chat GPT and rely on a custom model that I’ve trained to alert me of any allergens/possible allergens in an ingredient list. 🤷♀️
This app is helpful if a product has already been added, but beware, some listings are outdated and don’t reflect the current ingredients. None of the items I’ve submitted for review have been added after months of waiting.
Since most products I’m searching for aren’t on the app, I’d be nice to be able to search specific ingredients and just piece together products myself. I reached out about that via email so maybe they’ll add that functionality in the future. Instead, I’ve uploaded my allergen list into Chat GPT and rely on a custom model that I’ve trained to alert me of any allergens/possible allergens in an ingredient list. 🤷♀️
Show more
Out of date
This app is horribly out of date. There have been products on here for a year that are still under review. I have to rely on this app for every single thing I use and it’s impossible to find products because it hasn’t been updated in years it seems. Companies are changing product ingredients constantly and this app never updates. I’m told to only use things on my safe list but it gets harder by the month. This needs to be addressed, I rely on this!!
Show more
Easy to use
We have a good luck with the app for the type of chemicals that granddaughter is allergic to. We love that we can scan the barcode now this is so much easier than it was before
Not compatible with iPhone
Unfortunately, not mobile friendly which defeats the purpose of having an app. Unable to see any products because half the screen is entirely cut off.
So Hit or Miss
I've had this app for about 3 years. I don't know what development is being done or how they are testing. Sometimes when I use the app, it pulls up what I need and is usable. Other times, like today, I try searching for anything in any category or shows up with nothing. Whoever the developer is, I would recommend better testing and QA to ensure you're not breaking things each time you push a new version. Love the idea, horrible execution.
Show more
Needs updating
For someone who relies on this app to choose every single product for my life, this is app is absolutely awful. Half of the products on here aren’t even made or sold anymore. I have had products “Under review” for almost a year. WE NEED AN UPDATE. I was told to only use products approved on this app but there’s barely anything here. This makes my life extremely difficult. In today’s digital age, this does not make any sense to me.
Show more
Terrible app
This app was great until they decided to upgrade it several months ago. You can’t find more than half of everything you scan, the pictures they add are not helpful like they used to be. My dermatologist is not happy with the updated version of this app either. It’s really too bad. They rolled out this update long, long before it was ready.
Show more
Limited information
It seems that every product I scan is either under review or not available. I wanted to like this app but it’s not very helpful.
Not user friendly nor up-to-date
I found the previous version of this app much easier to use and much more user-friendly. This version has a lot of discontinued items in it. Also, the way items are returned in searches, makes it hard to see the full title sometimes and it’s just confusing overall. Can the app be updated to remove discontinued items or give users the ability to let you know of discontinued items by the click of a checkbox? If not, this would be a good option to add. Is there a way to remove specific brands from searches? If not, this would be a good option to add as well. Being Canadian, there are a lot of brands listed in this app that we cannot purchase in Canada and if I could remove those from searches, it would make it much easier.
Show more
Used to be great until they updated to the new app
I miss the old app. This new one could be great, but most simple everyday products are not even on it. I have to go look at the Skin Safe website to find them. I have tried adding products, but they are all still “processing” months and months later. The “purchase” option is still inactive. The new app still won’t work on any device that has a VPN despite multiple emails to tech support. I have found several items that are included in both my safe and unsafe categories. The app is not reliable anymore to provide accurate information and has resulted in an allergic reaction.
Show more
Derm recco
Helps navigate complex sensitivities and allergies
Could be Better
A lot of items don’t have photos with the name. The scanner is extremely finicky. Half of the time it won’t scan items. I usually have to take a photo of the barcode and upload it. It’s good for identifying ingredients so far.
Needs scan adjustment
I can’t scan any item, it doesn’t focus
Scanning feature
The scanning feature is picky with the bar codes it will scan. It seems to have problems focusing on the bar codes. It’s not my because it’s new.
Barcode Scanner blurry!
I love this app, but after the last update my barcode scanner pictures are always blurry, so blurry that it can’t read the barcode!! Please fix!
