Acima User Reviews
Customer Experience
~ Based on 503 written reviews from the US App Store.
What users say
Summarized from real user reviews of Acima. Based on 26K reviews and a 4.8/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Great service
- 👍Customer service representatives
- 💡Life saver
- 👍Easy access of item even with low credit
- 👍Pay off in 3 months
- 👍Great lease to own plan
- 👍Provides service for medium to low credit
Negative things
- 🐛Customer service issues
- 🐛Confusing fees and charges
- 🐛Incorrect balances and payments
- 🐛Technical issues with app
- 🐛Predatory lending practices
- 🐛Lack of transparency
Is Acima Safe?
Acima: Lease Now & Buy Later appears safe based on user ratings. AppsHunter Safety Score for Acima is 96/100.
This assessment is based on 25,995 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 25,995 App Store ratings for Acima.
Is Acima Legit?
Acima: Lease Now & Buy Later appears to be a legitimate app. AppsHunter Legitimacy Score for Acima is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Lease Now Pay Later
I love how they work with customers
I did this option at Big O because the store gave me a bad quote and I didn’t have all the cash on hand I needed. Because I went through this service I had to pay 130.00 extra in fees. Terribly disappointed
De Nada sirve cancelar la deuda total, ellos te siguen cobrando.
If you are a customer and will be paying monthly payments please go another route. They do a mark up that is more than half of what you borrow and then you are charged additional fees in addition to their mark up.
The app is the worst. You have to log in twice every time. First in the Acima app, then again at your chosen place to shop, and sometimes even a 3rd time depending on if you’re logging into an account at the chosen store. I also had an issue with my purchase on Amazon, even though it was partially Amazon’s fault with how they time their payment processing, Acima customer service was no help at all. I do not recommend this service or app.
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Ever since you guys did a new update or something with that plaid verification. It won’t let me verify although I’m approved. Kind of pathetic. Been using it for over two years now and never had a problem until now.
La peor experiencia Que pieces tener si Tomas un prestamo te cobran el doble de lo Que Compras termine mis pagos gracias a Dios por Que de vdd era un total dolor de cabeza immediate eliminare esta app y no de la recomiendo a nadie!!!!!!!
Saqué unos sarcillos para mi hija a crédito, me cobraron 63 dólares de inicial y cuando fui a ver me estaban descontando 19 dólares semanales de esos 19 dólares todo iba a los intereses y en menos de u mes los salcillos que costaban 364 terminaron costando más de 500 dólares ya que pagué la cantidad que restaban de los salcillos que era de 354 quiere decir que de los 19 dólares que descontaban solo 5 dólares iban al capital Y de los 63 que pagué al inicio no descontaron nada al capital. De mi parte no los recomiendo nunca.
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Got approved for a loan with Wayfair but was never able to make the purchase. The option to pay with Acima never populated at checkout. Called Acima multiple times and spoke with different agents as well as a supervisor named Susan, and not one person resolved the issue! Horrible experience.
Perfect
Target demo is obviously those of low income. These sort of companies love those who are in need, but don’t have enough money for retail. Will cost you a lot more than retail, but can do payments. Not worth it unless you’re able to pay off within 90 days. The full term cost will be way too much.
Saved me big time. My tires were gone and a couple clicks and now that took the weight of the world off my back
Don't use this app to make purchases; they are scammers and it's a nightmare. I bought an item for $1,350, but they’ve charged me $4,000 for the lease and keep charging me. I advise you not to even get involved with this app—it will be a headache for you.
The process of getting the stuff was easy The hard part was I changed my number and now they’re giving me a hard time updating it so I can use the portal. I’ve been asking for the portal to be updated for over four weeks now. At this point customer service having just sending me through a loop and have me questioning if this is even worth the hassle.
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No detailed information from the app or customer service agent.
Been using Acima for years. Best lease service ever
Te prestan pero te cobran 5 veces lo que te prestaron en intereses
Continuously charging NSF fees even though funds are 100% in my account. Cannot get in touch with customer service (waiting hours at a time). The worst finance company I’ve ever dealt with. App never works, can’t make extra payments towards loan. Absolute nightmare all the way around. Find other options this isn’t the one.
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I wanted to make a 500$ purchase. I was approved to pay back over a 12month period, interest was 700$ I immediately cancelled and deleted app. DONT DO IT!!! you are definitely put yourself in a far worse situation over a little bit of money.!!!
