Typical predatory rent to own
Target demo is obviously those of low income. These sort of companies love those who are in need, but don’t have enough money for retail. Will cost you a lot more than retail, but can do payments. Not worth it unless you’re able to pay off within 90 days. The full term cost will be way too much.
Acima Rocks
Saved me big time. My tires were gone and a couple clicks and now that took the weight of the world off my back
scammers, they deceive people
Don't use this app to make purchases; they are scammers and it's a nightmare. I bought an item for $1,350, but they’ve charged me $4,000 for the lease and keep charging me. I advise you not to even get involved with this app—it will be a headache for you.
Simple resist
The process of getting the stuff was easy The hard part was I changed my number and now they’re giving me a hard time updating it so I can use the portal. I’ve been asking for the portal to be updated for over four weeks now. At this point customer service having just sending me through a loop and have me questioning if this is even worth the hassle.
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Very vague app
No detailed information from the app or customer service agent.
Great
Been using Acima for years. Best lease service ever
Son unos pillos
Te prestan pero te cobran 5 veces lo que te prestaron en intereses
Customer service nonexistent
Continuously charging NSF fees even though funds are 100% in my account. Cannot get in touch with customer service (waiting hours at a time). The worst finance company I’ve ever dealt with. App never works, can’t make extra payments towards loan. Absolute nightmare all the way around. Find other options this isn’t the one.
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Interest wayyyyy to high!
I wanted to make a 500$ purchase. I was approved to pay back over a 12month period, interest was 700$ I immediately cancelled and deleted app. DONT DO IT!!! you are definitely put yourself in a far worse situation over a little bit of money.!!!
Muy bueno
Muy bien
Losing a loyal, paying customer over a technicality seems like poor business.
I recently paid off a lease with Acima after making payments for an entire year without missing a single one. The experience was good enough that I decided to come back and do business with them again.
Unfortunately, this time around has been incredibly frustrating.
First, I tried applying through the app, but it encountered an error. When I called customer service, the phone wouldn’t even ring. I then attempted to use the chat feature through the app, only to discover that it opens in a browser and isn’t properly optimized for mobile, making it impossible to send messages.
After finally getting through by phone a few days later, I was told I needed to submit several documents for verification: my ID, a voided check, a utility bill, and a pay stub. Fair enough—security is important.
The problem came when my application was denied because the account number displayed by my bank differs from the account number printed on my checks. Many banks use different internal account numbers for online banking versus paper checks, while the routing number remains the same. I provided multiple documents proving both my identity and ownership of the account, yet none of that mattered.
As a customer who never missed a payment and had just successfully completed a lease two weeks earlier, I expected a little more common sense and flexibility. Instead, I was turned away despite providing everything requested.
I wanted to continue doing business with Acima, but after this experience, I’ll be looking elsewhere.
Unfortunately, this time around has been incredibly frustrating.
First, I tried applying through the app, but it encountered an error. When I called customer service, the phone wouldn’t even ring. I then attempted to use the chat feature through the app, only to discover that it opens in a browser and isn’t properly optimized for mobile, making it impossible to send messages.
After finally getting through by phone a few days later, I was told I needed to submit several documents for verification: my ID, a voided check, a utility bill, and a pay stub. Fair enough—security is important.
The problem came when my application was denied because the account number displayed by my bank differs from the account number printed on my checks. Many banks use different internal account numbers for online banking versus paper checks, while the routing number remains the same. I provided multiple documents proving both my identity and ownership of the account, yet none of that mattered.
As a customer who never missed a payment and had just successfully completed a lease two weeks earlier, I expected a little more common sense and flexibility. Instead, I was turned away despite providing everything requested.
I wanted to continue doing business with Acima, but after this experience, I’ll be looking elsewhere.
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Terrible all around
I got a loan/lease for my car repairs. The original price was $400.95, the loan/lease total is $994.83. I tried using their AI chat bot and it had an average response delay of 2-3 minutes, once taking 7 minutes to ignore my response and repeat its question. I tried using their phone service and got mostly silence with a few questions in 5 minutes, the next 10 minutes were completely silent and the call dropped. I would never ever recommend this service.
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😡
Doesn’t load up
Engañoso
Ellos al iniciar nunca te dicen que la aplicación con ellos tiene un cobro, lo cual me pasó a mí y llame al centro de atención y la respuesta muy grosera que ácima no era gratis o que creía yo. De algo que yo había comprado en Ashley que era un valor de 2.750 dólares ello me cobraron 3.546 a lo cual si desenglose era que la aplicación de ácima tenía un costo. Tramposos y engañosos
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Nice
Nice
Don’t rent from acima
i had $1,000 left to pay off my debt and after june 3rd went up to $3,000 and not once they let me know if i don’t pay it it’ll go up i deleted the app and will let people know not to use this app.
Fraudulent company
This company is easy to hack into, do not use it… in May my account got hacked and some one took out a lease in my name for almost $5,000…. I called the company and they don’t seem to care since the operators are in the Philippines somewhere… currently working on getting this fraudulent lease off my account… but they are not being helpful or making it easy
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Convenient!!
I found myself needing new tires and got approved to buy four new tires for my truck immediately. All I paid down was $30 and drove away with four new tires. I took advantage of the early pay off option and just paid off the tires. I didn’t have $800 to buy new tires that day and this saved me that day
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Double Charge
Don’t purchase anything through this company after 90 days of purchase they will double charge you on top of the original price.
Blessings
Very helpful on stressful situations when you don’t have credit. I love it !
