Acima User Reviews
Customer Experience
~ Based on 513 written reviews from the US App Store.
What users say
Summarized from real user reviews of Acima. Based on 26K reviews and a 4.8/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Shopping app.
Positive things
- 🚀Great service
- 👍Customer service representatives
- 💡Life saver
- 👍Easy access of item even with low credit
- 👍Pay off in 3 months
- 👍Great lease to own plan
- 👍Provides service for medium to low credit
Negative things
- 🐛Customer service issues
- 🐛Confusing fees and charges
- 🐛Incorrect balances and payments
- 🐛Technical issues with app
- 🐛Predatory lending practices
- 🐛Lack of transparency
Is Acima Safe?
Acima: Lease Now & Buy Later appears safe based on user ratings. AppsHunter Safety Score for Acima is 96/100.
This assessment is based on 25,995 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 25,995 App Store ratings for Acima.
Is Acima Legit?
Acima: Lease Now & Buy Later appears to be a legitimate app. AppsHunter Legitimacy Score for Acima is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Would not recommend they try to add all these fees to your account for no reason. Will not use again.
When u reapply for diffent merchant. Worst experience. Locks ur account for 30 days. Then u cant use the app.
Acima is there when you Need it
I been using Acima for about 7 months bought a lot stuff fridge stove furniture, but it has option to purchase things from many retailers even online, just make sure you make 90 day same as cash payment to really save, no credit check easy approval, so if don't like paying things all at once spending a lump sum or don't have the money to buy what want or need for house or entertainment or necessities,this the app for you, only thing I don't like is the extra fees but it not to much, overall love it, and customer service is always there to help with any situation they help me 2 where I had problems processing a payment or using my remainder approval, thats a super plus for me good customer service!!!
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Acima is so easy to use, allowing my hard working dreams to come true. Thank you Acima!!! Woot woot!
Intereses altos , no te dejan pagar al capital, cobran más del triple del préstamo.
This company needs to fix this app and its business practice. I got my initial deposit charged from my card but they never completed my purchase! Yeah I DO NOT recommend using them!
Very easy to use
Gracias a la oportunidad que me brindó la aplicación pude adquirir artículos de necesidad con una facilidad de pago maravillosa
Ever since you guys did a new update or something with that plaid verification. It won’t let me verify although I’m approved. Kind of pathetic. Been using it for over two years now and never had a problem until now. I have called multiple times and still there’s nothing they can do. Your programming sucks and I can’t send in my information through email or anything.
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Lease Now Pay Later
I love how they work with customers
I did this option at Big O because the store gave me a bad quote and I didn’t have all the cash on hand I needed. Because I went through this service I had to pay 130.00 extra in fees. Terribly disappointed
De Nada sirve cancelar la deuda total, ellos te siguen cobrando.
If you are a customer and will be paying monthly payments please go another route. They do a mark up that is more than half of what you borrow and then you are charged additional fees in addition to their mark up.
The app is the worst. You have to log in twice every time. First in the Acima app, then again at your chosen place to shop, and sometimes even a 3rd time depending on if you’re logging into an account at the chosen store. I also had an issue with my purchase on Amazon, even though it was partially Amazon’s fault with how they time their payment processing, Acima customer service was no help at all. I do not recommend this service or app.
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Ever since you guys did a new update or something with that plaid verification. It won’t let me verify although I’m approved. Kind of pathetic. Been using it for over two years now and never had a problem until now.
La peor experiencia Que pieces tener si Tomas un prestamo te cobran el doble de lo Que Compras termine mis pagos gracias a Dios por Que de vdd era un total dolor de cabeza immediate eliminare esta app y no de la recomiendo a nadie!!!!!!!
Saqué unos sarcillos para mi hija a crédito, me cobraron 63 dólares de inicial y cuando fui a ver me estaban descontando 19 dólares semanales de esos 19 dólares todo iba a los intereses y en menos de u mes los salcillos que costaban 364 terminaron costando más de 500 dólares ya que pagué la cantidad que restaban de los salcillos que era de 354 quiere decir que de los 19 dólares que descontaban solo 5 dólares iban al capital Y de los 63 que pagué al inicio no descontaron nada al capital. De mi parte no los recomiendo nunca.
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Got approved for a loan with Wayfair but was never able to make the purchase. The option to pay with Acima never populated at checkout. Called Acima multiple times and spoke with different agents as well as a supervisor named Susan, and not one person resolved the issue! Horrible experience.
