Acorns User Reviews

Customer Experience

Positive experience45.7% of reviews
Neutral4.6% of reviews
Negative experience49.7% of reviews

~ Based on 1,081 written reviews from the US App Store.

What users say

Is Acorns Safe?

Acorns: Save & Invest Money appears safe based on user ratings. AppsHunter Safety Score for Acorns is 94/100.

This assessment is based on 958,083 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.3% of ratings point to a safe experience
2.6% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 958,083 App Store ratings for Acorns.

Is Acorns Legit?

Acorns: Save & Invest Money appears to be a legitimate app. AppsHunter Legitimacy Score for Acorns is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use for beginners

Successful and effective

Not moving one cent and I put in weekly

So frustrated I may just take my money out and close my account

No Spanish Costumer Service

Good app. However, if you do not speak English try something else.

Money Thief’s

This dumb app can take my money out of my “unverified bank account” but as soon as I try to take my money out, it won’t let me. I’ve verified it so many times that it’s actually ridiculous. Don’t waste your time or money on this stupid app.

Scammy

Don’t do it they’ll automatically sign you up for the most expensive plan they can and I’ll take the little guys tiny investment, which was all I could afford to make.

Nice app, very poor customer support

I'm a long-time Acorns user, probably around 9 years now. While the app is easy to use and great for people who are new to investing or who don't want to think about it much, I've found that Acorns' customer support has gotten consistently worse over the years and is now very poor, much below what I find to be standard in the financial industry. As such, it is difficult for me to recommend this app to anyone any more, especially given how many good alternatives there are out there.

Fairly common tasks like rolling over an account into your Acorns Later IRA require reaching out to customer support. It's very clearly outsourced and heavily scripted, and getting someone to actually take the time to understand what you're asking for is a recurring problem. You will also frequently be asked to provide information that you've already provided in the same email thread; it's as if your messages aren't actually being read. They will then promise to address your concerns within some number of business days, and then never actually follow through, forcing you to email again - and start the whole process over again, and it can take many weeks to resolve simple issues. Heck, when my Acorns debit card expired, they just let it expire. I had to take the initiative to reach out to them to request a new one, something no other bank has made me do, ever.
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Big bucks$

It’s been awsom

Took my money

I downloaded the app to give it a try but I ended up not going through with it and deleted it, I checked my bank account and it had signed me up for a subscription and taken $20 from me without me doing anything. I would really appreciate it if my money can be returned back to my bank account.

Buen trabajo

Me fue muy útil me encantó gracias

Fake

Fake 5 stars reviews

LOVE Acorns. Wish you’d make 1 change.

Started as a means to just save a few $ rather than spending it if I had money in my account. Now, 6 years later I’m at $58K, quite a bit more than I imagined. My one complaint/change I wish you’d make? If I reduce an allocation percentage in my custom portfolio, I don’t get a check from Acorns (that’s good). But if I reduce my position to 0%, I have to wait for a check/e-deposit from Acorns to reinvest those funds into another stock. Not the best process. Once the sale is made and funds are available, I’d like to be able to immediately reallocate the proceeds to another stock.
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Acorn

Awesome way to learn how to better take control of your money

Referral promo is a scam

Don’t work with this dishonest company

Great App

The App is Helping me Save Money in ways that I would not have imagined possible! Andrew Schultz ~ September 2026

Subscription based

I wouldn’t say the app is deceptive, but they ask you a bunch of questions, they take your identification information, get your banking info and then the last step is to tell you they have a small monthly fee. The fee thing should be at the beginning of the process.

Whatever update you guys did SUCKS

I can’t get into my account all of a sudden and I haven’t changed my login information in years. Everything I’ve tried has not worked. And I can’t even contact support without logging in!! Every time I put in my email it says there’s no account connected with that email, but I still get your emails AND you sure as hell keep taking money from my account each month. As soon as I get in, I’m taking all my money out and using another company.
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great value and easy to use

I enjoy Acorns a lot! the interface is user friendly and I like how simple investing has become. I am one of those people who does not really want to watch about the stock market every day, so having it automated for me is very helpful. My value has only been increasing and this is encouraging.

Bro

Can’t even use it every time I sign up I gotta do verification then it says all set but it keeps doing that I can’t do nothing!

Great app

Great app

Slow to give your money back

Don’t try to make a plan for your own money to show up on time. It would probably be faster to have your money sent back to you by horse. It has been multiple occasions where I may start the transfer on a Monday or Tuesday with it expecting on Friday. Friday rolls around and here I am being told it will be there Wednesday this upcoming week now. Over a week. To have my own saved cash returned to the checking account it came out of. Great at saving your money, just don’t count on it to want to return it in any hurry. Don’t think, yeah I can count on it to send me back my own money within a decent time line. Plan emergencies two weeks out or don’t count on acorns to be of any help.
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