Adani OneApp User Reviews

Top reviews

Airport Experience 10x Amplified

I think ever since Adani took over most of the airports in India, be it in terms of entire execution or just management, the service level has increased. I am so happy with the countless offers and discounts that these guys offer via their App. Additionally, it is also crazy that these guys have built such a well integrated app with smooth UI/UX that makes your airport experience so much better. I would highly recommend to use the app whenever you are at the airport , you will only benefit.
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Response from developer

Dear Ritwik, Thank you so much for your valuable feedback, Sir. We truly appreciate you taking the time to share this with us. Your kind words motivate us to serve you even better, and we look forward to continuing to provide you with more benefits and a great experience ahead. Regards, Team Adani.

Worst support & worst app too book any tickets.

Its been 5 days i have cancelled the ticket with airline under DGCA policy( which indian govt give free cancellation to customer within 24 hours ). But after doing that as connecting to adani support team. They are not even giving any resolution just giving case id’s and telling its inder process internal team is looking into it. Its been 10 days mow i have been waiting for it. Every customer support executive comes on call say different thongs. Its such a scammer app and services they are running being this reputed company doing such things dont suit. Now if i didnt get the refund withint 24 to 48 hours i will filae case with the componsation for my time & mental pressure as well which i have put up in this thing.
Adani rating zero, 3rd class service.
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Response from developer

Dear Ankit, We sincerely apologize for the inconvenience caused. At the moment, we are unable to fetch the required details. To assist you further, we kindly request you to share your booking details with us via direct message (DM). Regards, Team Adani One.

Adani

Nice service

Response from developer

Dear Shrish, Thank you for taking the time to share your feedback with us. Your input is incredibly valuable and helps us improve our services to serve you better. Regards, Team Adani One.

Easy to use

Great app. Easy to use on the go. The only problem is that it doesn’t work in Australia. VPN required unfortunately.

Not working

No getting OTP I tried so many times

Excellent app

The app is fantastic easy and responsive what I am disappointed is when you order food from app it’s 20-30₹ more then the price at outlets. Like I had the experience at madras coffee house the rate on app was 20₹ more. You already take rent we pay high price for food items and you charging the amount over what stated at counter can be reduced to 5₹ as convenience charges if you are looking to earn the revenue from passenger who also pays airport user fees :). Now on food. The quality is okay and the size is too small. The Mendu vada was half the size from regular udipi hotel and the price was three times. Hope we get value for money when you charge such high premiums on everything. Providing good hygiene service is must and compulsory but you already charge user fees for same. Hope you will take care of points I found needs consideration.
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Can’t open

Can’t open app in Australia. Before it was working good and suddenly stopped working. Need to fix.

Coupon did not work at the time of checkout

While doing payment the coupon got expired saying many attempts and did not work even though the payment and order didn’t go through

Response from developer

Dear User, Apology for the inconvenience we request you to share the voucher details to us at 1800-572-111111 or send email at support@adanione.com. Regards, team Adani One.

Never use this app for airport cab service

Never use adani app for cab services. I pre-booked a cab for the airport, but it never arrived. When I tried to contact support through the app, it kept showing the error: “Something went wrong…”.

I made multiple attempts to reach customer care, but no one answered. The app states that for cab grievances and claims, a request must be submitted within 12 hours of the pickup time — but how is that possible if both the app and your customer care fail to help?

Late at night, I finally managed to connect with an Adani team member after waiting 15–20 minutes on hold. Instead of resolving my problem, he said he needed to check with the internal team and that a refund could not be guaranteed. Can I ask why? If you didn’t provide the service, how can you still charge the customer?

Instead of transparent and timely support, I only received vague and unhelpful responses.

Adani One team — how exactly do you plan to resolve this issue.
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Response from developer

Dear Surbhi, Apologies for the inconvenience caused. To assist you further, we kindly request you to share your booking details along with your contact number. This will help us verify your information and proceed with the necessary checks. You may send the details to our support team at Support@adanione.com. Regards, team Adani One.

Top-Notch Hotel Booking Experience

I’m thoroughly impressed by Adani One’s hotel booking feature. The easy-to-use interface, simple search functions, and great pricing make it a standout service. Whether booking for business or leisure, I’ve had a smooth experience every time, with excellent customer support and exclusive deals. It’s saved me both time and money, making it a five-star experience!
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Response from developer

Dear Manimekhala, thank you for sharing your exceptional experience with our hotel booking feature. We are thrilled to hear that you found the interface user-friendly and that our exclusive deals have saved you time and money. Your five-star rating is greatly appreciated and helps us continue to improve our services. If you have any additional suggestions for how we can enhance your experience, please don’t hesitate to reach out to us at 1800572111111 or send an email to support@adanione.com. Regards, Team Adani One

A Solid Cab Booking Option for Airport Transfers

I’ve been using the Adani One app for my airport cọmmutes, and I must say it works well. The cab booking process is simple and efficient. I appreciate the easy interface, which makes booking a ride stress-free. The drivers are professional and ensure that you reach your destination on time. It’s best for a quick ride to the airport especially during urgent travels, it’s a reliable choice that I recọmmend for travellers.
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Response from developer

Dear Gargi, thank you for your positive feedback about the Adani One app. We appreciate your recommendation and are glad to hear that you find the cab booking process simple and efficient. We strive to provide a stress-free travel experience for our customers. If you have any more comments or suggestions, please don't hesitate to let us know. Please call us on 1800572111111 or send an email to support@adanione.com. Regards, Team Adani One.

Amazing App For Train Ticket Booking

Adani One has simplified train ticket bookings for me. The best part is the prediction engine, which provides the % chance of getting a ticket, helping me decide whether or not to book. The app also offers free cancellations with no hidden fees, making it a flexible option. Moreover, I earn loyalty points with every booking, which adds extra savings for future travel. It’s becọme my go-to app for booking train tickets, and I am highly satisfied.
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Response from developer

Dear Girish, thank you for your amazing review and 5-star rating! We're delighted to hear that Adani One has simplified your train ticket bookings, and that you find the prediction engine and free cancellations particularly useful. It's great to know that you're earning loyalty points, and that the app has become your go-to for booking train tickets. Your satisfaction means a lot to us, and we appreciate your support. If you have any further feedback or suggestions, please feel free to share them with us. Please call us on 1800572111111 or email at support@adanione.com. Regards, Team Adani One.

Reliable Online Payment App

The Adani One app has really simplified how I handle all my bill payments. From mobile recharges to paying electricity and gas bills, the app covers everything in one place. The payment process is fast, secure, and straightforward, making it easy to stay on top of my expenses. I appreciate the wide range of services offered and the app’s smooth functionality. I haven’t faced any issues so far, and it’s been a reliable tool for managing my finances.
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Response from developer

Dear Habib, thank you for your feedback about the Adani One app. We are glad to hear that you find our app reliable and convenient for managing your bill payments and finances. If you have any more comments or suggestions, please feel free to share them with us. We're always looking for ways to enhance our services and improve your experience. If you need any assistance, you can reach out to us at 1800572111111 or send an email to support@adanione.com. Thank you for choosing Adani One.

A Great Parking Solution for Busy Travellers

I recently used the Car Parking service on the Adani One app, and I was thoroughly impressed! Booking was straightforward, and I didn’t have to worry about finding a spot at the airport. I also appreciate the refund policy—cancellations made at least 4 hours before the booking get a full refund, which makes planning trips stress-free. The price was fair too. Definitely useful for anyone who values hassle-free parking during travel.
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Response from developer

Dear Kaumudi, thank you for your positive feedback about the car parking service on the Adani One app. We are glad to hear that you found the booking process straightforward and that the refund policy made trip planning stress-free. Your experience and satisfaction are important to us. If you have any more comments or suggestions, please don't hesitate to let us know. We're always looking for ways to improve our services. For assistance, please call on 1800572111111 or email at support@adanione.com. Regards, Team Adani One.

Exceeded My Expectations for Hotel Bookings!

The hotel booking service in this app exceeded my expectations! I loved how quickly I could browse through various options based on my preferences. The app provides detailed information about each hotel, including amenities and user reviews, which helped me make an informed choice. I also appreciated the seamless payment process, which was quick and secure. It saved me a lot of time cọmpared to other platforms. Overall, I highly recọmmend using this app for hassle-free hotel bookings during your travels.
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Response from developer

Dear Jahan, thank you for your positive feedback about our hotel booking service. We are glad it exceeded your expectations and provided you with a seamless and convenient experience. Your recommendation means a lot to us. If you have any more comments or suggestions, feel free to share them. We always strive to improve our services. For assistance, please call on 1800572111111 or email at support@adanione.com. Regards, Team Adani One.

Convenient and Secure Payment Options

I recently used the app's payment function, and I was impressed! The seamless process allowed me to pay some online bills in minutes. I appreciate the multiple payment options available, making it flexible for everyone. The interface is user-friendly, and I felt secure entering my payment details. This feature adds significant value to my experience, making everything more convenient. It's a must-try for all users!
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Response from developer

Dear Vignesh, thank you for sharing your positive experience with the payment function on our app. We're glad to hear that you found the process seamless and convenient. It's great to know that you appreciate the multiple payment options and felt secure using them. We're constantly working to provide a user-friendly interface and secure payment options. If you have any further feedback or need assistance, please feel free to reach out to us at support@adanione.com or call us at 1800572111111. Regards, Team Adani One.

st Offer Cọmpared to Other Apps

Adani One's promotion feature truly stands out, offering personalized deals, loyalty rewards, and a referral program that make me feel valued as a customer. I've saved thousands on flights, hotels, and airport services thanks to the surprise discounts and limited-time promotions that keep me engaged. The app’s user-friendly interface makes finding and redeeming offers a breeze, and Adani One’s cọmmitment to customer satisfaction is evident in this feature. With regular updates and fresh offers, it’s an outstanding cọmpanion for any traveler!
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Response from developer

Dear Janaki, thank you for your detailed feedback about the promotion feature of Adani One app. We're glad to hear that you find the personalized deals, rewards. We are committed to providing a user-friendly interface and regular updates with fresh offers to enhance your experience. Your satisfaction is important to us, and we're delighted to be your companion for hassle-free travel. For assistance, please call on 1800572111111 or email at support@adanione.com. Regards, Team Adani One.

Finally, an All-in-One App for Travel!

This app is fantastic for anyone who uses a lot of apps for daily tasks because it’s an all-in-one platform. It cọmbines various services like hotel bookings, train reservations; cab rides and even utility bills into one easy-to-use platform. I appreciate the clean design and quick navigation. It has truly enhanced my travel experience by keeping everything organized.
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Response from developer

Dear Trisha, thank you for your feedback and for giving us a 5-star rating. We're glad to hear that our app has enhanced your travel experience by providing a convenient all-in-one platform for various services. We appreciate your support and look forward to continually improving our services to meet your needs. If you have any further feedback or need assistance, please feel free to reach out to us at 1800572111111 or send an email to support@adanione.com. Regards, Team Adani One.

User-Friendly and Reliable

The Adani One app is very user-friendly. Everything is laid out nicely, and it didn’t take me long to get cọmfortable with it. It runs smoothly and has a simple; clean look that I really like. I haven’t faced any issues with it freezing or getting stuck, which is a huge plus. Overall, it’s reliable and easy to understand, and I feel confident using it. This app has all the services in one place.
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Response from developer

Hi Chitra, thank you for sharing your feedback about the user-friendly experience with the Adani One app. We are glad to hear that the app layout and smooth functionality have met your expectations. Your satisfaction is our priority, and we are committed to providing reliable and convenient services. Should you have any further suggestions, feel free to reach out to us at 180057211111 or via email at support@adanione.com. Your valuable feedback helps us in enhancing your experience. Regards, Team Adani One.

Smooth Functioning App

The Adani One app has genuinely impressed me with its seamless functionality. Booking and managing my travel details feels effortless, which takes away the usual stress of planning. It’s quick and responsive, allowing me to navigate through different features without any hiccups. I especially love the personalised touch, making the experience feel tailored to my needs. With all these conveniences, this app has becọme essential for my travel plans, and I can’t imagine travelling without it anymore! I highly recọmmend it to anyone who travels frequently!
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Response from developer

Dear Suprabha, thank you for sharing your positive experience with the Adani One app. We are delighted to hear that you find our app seamless and essential for your travel plans. Your feedback is highly appreciated, and we are thrilled to have met your expectations. If you have any more comments or suggestions, please don't hesitate to let us know. We are always looking for ways to make our services better. You may also call us on 1800572111111 or email us at support@adanione.com for any further assistance. Regards, Team Adani One.