Terrible Experience - SG9982 - Delays at every step
The app works fine for taking your money, but the actual service is a nightmare. I recently flew SG9982 and it was a total failure in operations. We faced significant delays with boarding, a late departure, and an agonizingly slow de-boarding process. To make matters worse, waiting for baggage at the carousel took forever.
An airline app should provide a seamless travel experience, but SpiceJet fails on the basic promise of punctuality and efficiency. If you value your time, avoid this airline. The "suffering" isn't worth the ticket price. Fix your ground operations!
An airline app should provide a seamless travel experience, but SpiceJet fails on the basic promise of punctuality and efficiency. If you value your time, avoid this airline. The "suffering" isn't worth the ticket price. Fix your ground operations!
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Disgusting airline - avoid at all costs
Worst experience. Will not fly even my life is on the line.
Worst Airlines
I am deeply saddened to share a distressing experience my wife and I endured during our recent journey on 11th February 2025, at 10:05 AM, from Srinagar to Delhi. The ground staff of SpiceJet subjected us to behavior that was not only rude but profoundly unprofessional. Their actions made us feel like mere objects of amusement, stripping away our dignity and peace. This aggressive treatment has left us emotionally scarred, and we are still grappling with the mental anguish it caused. Such encounters shatter one’s trust in the very services meant to provide comfort and safety. I will never travel with SpiceJet nor suggest it to any of my friends or relatives.
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Terrible app
OTP doesn’t work, very very hard to use and takes an hour to do a simple task. Very unfriendly to use. Would never use again. I don’t understand how this company works
Disastrous Experience, and Shocking Customer Neglect, and worst app
SpiceJet Review: Disastrous Experience, Exorbitant Fare, and Shocking Customer Neglect. If I could give SpiceJet a zero-star rating, I absolutely would. Not only did they leave my luggage behind because their plane was overloaded, but they also charged me an exorbitant ticket fare for this nightmare of an experience. I paid a premium price for what I expected to be a smooth flight, but instead, I’ve been left stranded for three days without my luggage — which contains crucial documents I need to submit to my college. SpiceJet has proven that they’re only interested in taking your money, not actually delivering any service.
The incompetence is staggering. No one at the airline thought it necessary to inform me that my luggage would be left behind because the plane was too heavy. It wasn’t until I got to baggage claim that I realized the mess they had caused. And now, I’ve been given no clear answers and no real sense of urgency to get my bag back, despite explaining that my documents are time-sensitive.
I’ve called customer service over and over, also visited airport to enquire about the luggage but all I’ve received are empty promises like “We’re working on it” or “It’s on the way loaded on priority etc..etc...” Two days later, there’s still no sign of my bag, and absolutely no one at SpiceJet seems to care about the real-world consequences of their negligence. They’ve offered no compensation, no apology, and no solutions. Just a lot of excuses.
To make matters worse, I was charged a ridiculous fare for this level of incompetence. Paying such an inflated price for a flight that resulted in this much stress, frustration, and mishandling is insulting. SpiceJet is a rip-off when it comes to both service and price, and their customer care is a joke.
I will never fly with SpiceJet again, and I strongly advise anyone considering this airline to think twice. If you want to waste money, lose your baggage, and get zero support, then SpiceJet is your airline. Otherwise, do yourself a favor and book with an airline that actually values its customers.
The incompetence is staggering. No one at the airline thought it necessary to inform me that my luggage would be left behind because the plane was too heavy. It wasn’t until I got to baggage claim that I realized the mess they had caused. And now, I’ve been given no clear answers and no real sense of urgency to get my bag back, despite explaining that my documents are time-sensitive.
I’ve called customer service over and over, also visited airport to enquire about the luggage but all I’ve received are empty promises like “We’re working on it” or “It’s on the way loaded on priority etc..etc...” Two days later, there’s still no sign of my bag, and absolutely no one at SpiceJet seems to care about the real-world consequences of their negligence. They’ve offered no compensation, no apology, and no solutions. Just a lot of excuses.
To make matters worse, I was charged a ridiculous fare for this level of incompetence. Paying such an inflated price for a flight that resulted in this much stress, frustration, and mishandling is insulting. SpiceJet is a rip-off when it comes to both service and price, and their customer care is a joke.
I will never fly with SpiceJet again, and I strongly advise anyone considering this airline to think twice. If you want to waste money, lose your baggage, and get zero support, then SpiceJet is your airline. Otherwise, do yourself a favor and book with an airline that actually values its customers.
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