ADCB. appears safe based on user ratings. The AppsHunter Safety Score for ADCB. is 88 out of 100. This assessment is based on 2,274 user ratings, with an App Store average of 4.4 out of 5. Of 2,274 App Store ratings, 85.2% point to a safe experience, 2.4% suggest some concerns, and 12.4% point to a risky experience.

ADCB. appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for ADCB. is 75 out of 100 points across 7 verification signals from App Store and developer data.

ADCB. User Reviews

Name: ADCB.
Rating: 4.4 (2274 reviews)

ADCB.

ADCB

💰 Finance

Customer Experience

Positive experience21.5% of reviews

Neutral4.1% of reviews

Negative experience74.4% of reviews

~ Based on 195 written reviews from the US App Store.

Is ADCB. Safe?

ADCB. appears safe based on user ratings. AppsHunter Safety Score for ADCB. is 88/100.

This assessment is based on 2,274 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.2% of ratings point to a safe experience

2.4% of ratings suggest some concerns

12.4% of ratings point to a risky experience

~ Based on 2,274 App Store ratings for ADCB..

Is ADCB. Legit?

ADCB. appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ADCB. is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terrible app

Old app was working just fine, new app was down for WEEKS, now, I can’t send money to an account I’ve been sending to for TEN years. I’m looking for a new bank, after ten years of being a customer. Awful service.

Units Plus

4 days ago

Excellent customer service

ADCB offers excellent customer service and easy digital banking

HR4ALL

9 days ago

Response from developer

So glad to hear you're having a good experience! We're always here to make it even better M.J

Delays

I can’t activate the rest of my cards online !!

Dr Tarek TW

10 days ago

Response from developer

Hi, thank you for your feedback. We'd love to understand more and help resolve it. Please let us know more at appreview@adcb.com and please add this reference number to the subject N000002005. R.B

Sir

This new ADCB app is horrible, Not at all user friendly. Old app much better

pinkysteel

15 days ago

Satisfied customer

Amazingly easy and convenient mobile app.

monazaiter

16 days ago

Response from developer

We’re so glad to hear that the app was easy and intuitive for you. Thank you for sharing this with us! S.A

Chat Service doesn’t work

Chat service doesn’t work

MKG12356

16 days ago

Response from developer

We apologize for any inconvenience. You may send us at contactus@adcb.com from your registered email address so we can assist you further. S.A

Overly complex

I understand that technology needs to be upgraded from time to time. However, you should not have changed the UI. It has caused, and continue to cause confusion and relearning the experience. Stop listening to consultants and confer with customers first. Super frustrating

salman99110

16 days ago

Response from developer

Hi, Salman. Rest assured your feedback has been taken and will be passed on to our team. R.B

Excellent security features while travelling

Face recognition or link to UAE pass is a true asset if travelling and need to stop / start your access

Rockstarnorth

18 days ago

Response from developer

Hi, we understand your frustration and are sorry you're still experiencing difficulties. A quick step that has helped some customers is clearing your browser cache & history before trying again. We also recommend accessing Internet Banking via Chrome at adcb.com/login, preferably from a desktop browser. K.A

رائع وسريع في انجاز المعاملات

شكرا

ام راشدالظاهري

18 days ago

After sales

I had an excellent joining experience and service. I then had a small issue which I mailed my customer relations manager who said he would resolve the issue. Nothing from him since and nothing resolved after contacting complaints department. Very disappointed. Update: contacted by manager who listened to my issue and all resolved.

Goosed46

22 days ago

Response from developer

We apologize for any inconvenience. Please email us at appreview@adcb.com from your registered email address, sharing more details along with your contact information. Kindly mention reference number N000001907 in the subject line so we can assist you further. R.B

Smooth interface, but payment sync issues!

The new application looks very good, the interface is smooth, and the overall user experience is nice. However, there are serious data synchronization issues. Even after paying my credit card bill, it still shows the full pending amount instead of updating. If a partial payment is made, it should show the remaining balance; if paid in full, it should show a zero balance.
Since the old application is no longer working, please fix this real-time data update issue as soon as possible. Once this bug is resolved, this will definitely be a 5-star application!

Subair-zain

a month ago

Response from developer

Hi, I’m sorry for this experience and thank you for your review. We will share your feedback with the dedicated team. R.B

After sales

Goosed46

a month ago

Awful experience

Never works!

Jnrranko

a month ago

Doesn’t start

You forced us to update to the new app. And the app doesn’t even start! It just freezes on the Adcb logo. Come on guys. Gimme a break.

nobufflikeme

a month ago

Worst banking app

Its been 8-9 days its not working..

Tomss007

a month ago

Poor service

Service is not the best in the market and last 4days no access to my funds

Venkata boggavaraou

a month ago

THE WORST BANK APP

VERY BAD, NOT RELIABLE, AND YOU HAVE TO WRITE INSTEAD OF PAST LONG DETAILS.. NOT RECOMMENDED BANK

Danialbok

a month ago

Fantastic Service

I was facing an issue to access the app completely since last 10 days but somewhere had the hope that issues would be solved and I will able to access , thanks for resolving the issue very soon

#B97

a month ago

Terrible

Can’t even open it

Kayy365

a month ago

Very bad user experience

The app is a disaster since the new version
Only working occasionally
Very poor user experience
Maybe one of the reason why I’ll consider moving to another bank as I can’t ma age my money when I want to

belotor

a month ago

Response from developer

We understand your concern and would like to assure you that our teams remain fully focused on restoring all affected services as quickly as possible. In the meantime, you can continue to access and manage your accounts through the ADCB Internet Banking portal by visiting adcb.com/login. For the best experience, we recommend using a desktop browser. Your patience is very much appreciated. K.A