ADCB. appears safe based on user ratings. The AppsHunter Safety Score for ADCB. is 88 out of 100. This assessment is based on 2,648 user ratings, with an App Store average of 4.4 out of 5. Of 2,648 App Store ratings, 86.0% point to a safe experience, 2.4% suggest some concerns, and 11.7% point to a risky experience.

ADCB. appears to be a legitimate app. The AppsHunter Legitimacy Score for ADCB. is 85 out of 100 points across 7 verification signals from App Store and developer data.

ADCB. User Reviews

Name: ADCB.
Rating: 4.4 (2648 reviews)

ADCB.

ADCB

💰 Finance

Customer Experience

Positive experience21.6% of reviews

Neutral3.8% of reviews

Negative experience74.5% of reviews

~ Based on 208 written reviews from the US App Store.

Is ADCB. Safe?

ADCB. appears safe based on user ratings. AppsHunter Safety Score for ADCB. is 88/100.

This assessment is based on 2,648 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.0% of ratings point to a safe experience

2.4% of ratings suggest some concerns

11.7% of ratings point to a risky experience

~ Based on 2,648 App Store ratings for ADCB..

Is ADCB. Legit?

ADCB. appears to be a legitimate app. AppsHunter Legitimacy Score for ADCB. is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Unfriendly app

Why change something works to something useless that it asks every time to upgrade to the new app when the new app already installed. The layout confusing, slow and unfriendly

CazCazCaz Caz

7 days ago

Response from developer

Sorry to hear that. Our team is actively monitoring the situation, and while services are being restored, access and transaction processing may still be intermittent. Please note that this issue is not related to the new app and is not the cause of the disruption. S.A

Very poor customer and email service

I had a pathetic experience going on with Adcb right now , I had international transaction was successful completed . The amount has debited by Adcb account and the receiver account amount not credited. I need the money for medical emergency I raised a email to Adcb . But they straight away said the amount has been processed through other channel . We cannot track, atleast they didn’t even provided that if amount is deducted it should be shown in ADCB statement. Iam very hopeless in medical emergency

Saikumar90

11 days ago

Response from developer

While this review seems to reflect a broader issue, we're here to help if you need support with the app or want to share more details. For anything else, our team is available at contactus@adcb.com or at 600502030 R.B

Extremely poor quality

This app is so poor quality and lags behind to a point it's unbelievable for a Banking app. One of the many glitches I faced today, which led to this review, is the discrepancy between the balance in my account of what I really have and what shows on the app main screen. If this sounds unbelievable, because it is!
The inaccuracy, is scary!

Aliapple2000

13 days ago

Response from developer

Thank you for sharing your experience, and we apologize for any inconvenience. We're here to help - please reach out to us at appreview@adcb.com from your registered email address. H.A

AI experience

New app with AI makes doing the basics slower and more obscure. Just want no frills access to my accounts

Paul LDN

21 days ago

Lulu points unavailable

I am using this card since many months now and have been making my payments within due time as well. But this app does not show many any of my lulu points at all.
It only shows me the 500 touch points that i got since the time i opened this account.
I have been using this card solely for my lulu shopping. Horrible experience with this app, almost impossible to see my lulu points. I have tried checking each and every section of the app.

Leo09dias

21 days ago

Response from developer

We're sorry you feel this way. If your concern relates to the app, we'd love to understand more and help resolve it. For other matters, please write to us at contactus@adcb.com H.A

Thank You Sonika Jain

Sonika Jain helped me get setup with my ADCB account after starting a new job. She was quick and highly efficient. 10/10

Josephus Christianus

a month ago

Latest version is a disaster!

This used to be one of the best in the banking apps, but it is now one of the worst, useless and full of failures most of the time, very inconsistent service, very disappointing

Lion heart 25

a month ago

Settings forced by the app

Automatic time setting mandatory, however I need to have the time setting set at gmt+4 (uae). Inconvenient.

Fyuvrhfj56)?

a month ago

Response from developer

Hi, I’m sorry for this experience and thank you for your review, we will share your feedback with the dedicated team. M.J

Long month of updates.

Not better than the previous app.

What is going on_

a month ago

Too many errors

Keeps telling me I need to set my clock to automatic otherwise I can’t make payments… problem is it is set to automatic… it then kicks you out the app and you have to start the whole process again.

Too slow to load difference pages.

DaveUK1542

a month ago

Response from developer

We apologize for any inconvenience. Please email us at appreview@adcb.com from your registered email address, sharing more details along with your contact information. Kindly mention reference number N000002038 in the subject line so we can assist you further M.J

Terrible app

Old app was working just fine, new app was down for WEEKS, now, I can’t send money to an account I’ve been sending to for TEN years. I’m looking for a new bank, after ten years of being a customer. Awful service.

Units Plus

a month ago

Elad

Excellent bank best platform

EMO3124

a month ago

Horrble and Complicated App

can't change currency whilst making payments can't see proper balances like before it's unfriendly app and complicated

❤️☺️👍✌️😘

a month ago

Excellent customer service

ADCB offers excellent customer service and easy digital banking

HR4ALL

2 months ago

Response from developer

So glad to hear you're having a good experience! We're always here to make it even better M.J

Delays

I can’t activate the rest of my cards online !!

Dr Tarek TW

2 months ago

Response from developer

Hi, thank you for your feedback. We'd love to understand more and help resolve it. Please let us know more at appreview@adcb.com and please add this reference number to the subject N000002005. R.B

Sir

This new ADCB app is horrible, Not at all user friendly. Old app much better

pinkysteel

2 months ago

Satisfied customer

Amazingly easy and convenient mobile app.

monazaiter

2 months ago

Response from developer

We’re so glad to hear that the app was easy and intuitive for you. Thank you for sharing this with us! S.A

Chat Service doesn’t work

Chat service doesn’t work

MKG12356

2 months ago

Response from developer

We apologize for any inconvenience. You may send us at contactus@adcb.com from your registered email address so we can assist you further. S.A

Overly complex

I understand that technology needs to be upgraded from time to time. However, you should not have changed the UI. It has caused, and continue to cause confusion and relearning the experience. Stop listening to consultants and confer with customers first. Super frustrating

salman99110

2 months ago

Response from developer

Hi, Salman. Rest assured your feedback has been taken and will be passed on to our team. R.B

Excellent security features while travelling

Face recognition or link to UAE pass is a true asset if travelling and need to stop / start your access

Rockstarnorth

2 months ago

Response from developer

Hi, we understand your frustration and are sorry you're still experiencing difficulties. A quick step that has helped some customers is clearing your browser cache & history before trying again. We also recommend accessing Internet Banking via Chrome at adcb.com/login, preferably from a desktop browser. K.A