Watch app glitchy
Every time I try to send a command via the Apple Watch app, even when the command goes through, it always sends a notification a few minutes later “command cannot be confirmed”. It is extremely annoying.
Can’t schedule arm/disarm
This app is and has always been trash. The Automation menu doesn’t actually give you any automation options. Why can’t I schedule my system to arm and disarm at the same time every day? Ridiculous.
Only 1 Suggestion
Please change the “armed” icon to Red! It’s quite confusing to have disarmed green and armed blue—makes so sense!
App is horrid
Pretty bad app experience. Constant issues with WiFi and connectivity.
Changes Aren’t Good
The changes made to the app are limiting and not user friendly. Ordinarily I appreciate change, not in this case. Please bring back the ability to customize setting via the app. Also, the fact that I can’t view my cameras for more than a few seconds without timing out is maddening!
ADT Control
Everything in app points you to Alarm.com on how to troubleshoot and it is not same screens or menus as the app has.
No activity history beyond 60 days
I can only see 60 days of activity which is useless if I’m needing to obtain activity history from months ago. ADT was no help in obtaining the activity history either.
Can't silent arm on app anymore?!?
I regret updating my app because I can't silent it anymore and anyone that has Dogs knows how important that is so every time I go to Arma and I am in bed it now beeps it makes a sound instead of just being quiet like he used to, and then my dogs freak out. I'm really frustrated that they took that feature away. It makes me not want to even use ADT anymore because then I'm never gonna arm the house late at night when I'm in bed.
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This app is horrible!
After Apple updated my system, my face recognition is no longer working on this app and so it asked for my password. But the same thing happened with my password Keeper after an update on my iPhone, so I had no idea what my password was. So I asked the app to send me an email so I could. Create a new password and it refuses to send me an email. So now I can’t even get in this stupid app.
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ADT Alarm
Great Product
Latest update is not good
The latest version feels like a major downgrade. The app feels very amateurish and unpolished compared to the previous version.
No Help or FAQ Section
Why don’t you have a help or FAQ section? Have to hunt and peck to find anything you are trying to do.
Missing a panic button
One major piece missing is a panic button for if someone is breaking into the house when the alarm is off. If I’m hiding and want to deter a burglar or alert police, having a panic button that sets off the siren would be ideal. Everything should be available through this app.
Horrible Service
ADT itself is horrible avoid at all cost save yourself years of headache and frustration. You have to become the service technician you pay for.
Unstable connection
Screen goes black and way too many false alarms
This app is underdeveloped, and doesn’t allow for easy switch of billing info.
They don’t have the billing in this app. You have to create a profile on the website (there’s no app for it) called ‘Myadt’ when I got to the final step it wouldn’t work. This is soooo annoying. Why wouldn’t you just have a billing tab on this app so everything can be in one place? This is horrible and so annoying. Besides that the app works. That one thing is so dumb though and such an inconvenience when you have to change a cc.
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No system tab no mode tab
Even changing a battery is a pain- supposed to find mode or system tab in the hamburger main menu on ADT control app to put system in test mode so you can change battery on the never updated always useless glass break sensors- they alarm when you dishes drops or door closed forcefully. Not sure about glass break. Lots of false positives with this device. They also consume batteries out all proportion to their worth. Had for over 20!years- never updated to improve. Back to the battery change- ADT videos and articles online say find the system tab and then switch the system to test mode. Problem is there is no system or mode choice anywhere on the app. ADT doesn’t seem to update instructions with changes in their software leaving customer hanging.
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Love it 🥰
Super easy and clear to use. 📱No problems. ⭐️Totally essential app every day. 💙ADT for life!
Unfortunate product of vibe coding
Infinite loading?? Really
ADT is a scam
Can not cancel my service. Their new “AI” makes it difficult to do anything and will not give you a real person. Have been paying for a warranty ADT refuses to honor and wants to charge for parts. Can’t even cancel through the app. ADT constantly increases monthly fees and provides nothing for the increase
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