Aegean Airlines User Reviews

Aegean Airlines
Aegean Airlines
Aegean Airlines S.A.

Customer Experience

Positive experience25.2% of reviews
Neutral6.3% of reviews
Negative experience68.5% of reviews

~ Based on 302 written reviews from the US App Store.

What users say

Is Aegean Airlines Safe?

Aegean Airlines appears safe based on user ratings. AppsHunter Safety Score for Aegean Airlines is 98/100.

This assessment is based on 8,536 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 8,536 App Store ratings for Aegean Airlines.

Is Aegean Airlines Legit?

Aegean Airlines appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aegean Airlines is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Aegean Airlines Review

Very easy to navigate the app. Communication by Aegean Airlines is very thorough.

Aegean

Outstanding

Terrible bug issue

App showed Gate B30 for my Athens to Chania flight with no updates or alerts. I arrived at that exact gate well before the listed boarding time of 14:05 and there was no boarding activity for my flight — instead I heard a call for a Frankfurt flight. The app never pushed a gate change notification or any alert that something was off, and I ended up missing my flight through no fault of my own.
For an app that’s supposed to be the source of truth for gate/boarding info, this is a serious reliability issue. I’ve had to file a formal complaint with Aegean directly. Would not rely on this app alone for time-sensitive gate info.
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Don’t make changes on app

I tried to change our seats on the App. It tried to charge me but I’m SA Gold. Then, it accepted payment and confirmed my seat locations. When I got to the airport, we had totally different seats!

Fantastic Service

Hi there we are never disappointed when we fly with Aegean Airlines, Dimitri’s the boss has always looked after to oldies from Australia, 76 and nearly 86 and Crete is the best location Thank you again Aegean❤️🌈🌈🌈🌈🌈🌈

Fast check in payment not accepted

Tried to add fast check in and pay with 4 different CC but would not work

Horrific app experience

As usual and never fails another horrific app experience!! Truly disappointing for a proud airline company that has wonderful employees.
Please give a way to emulate the Air Canada app and others who value their customers!

Watch for unexpected fees

Purchased comfort flex ticket because they show free changes on the website. I went to change my ticket to a later flight and they charged 30 euros. Scam! I want a refund! Will dispute this with my credit card for a refund.

Excelente servicio

Buen espacio entre asientos, atención necesaria, si la recomiendo

Delay and boarding pass

Here is another bug fix for you: apparently if the flight is delayed (mine was for ~2hrs) you can no longer find the boarding pass in the app

Parfait

Accueil très agréable

Horrible buggy app

The app doesn’t allow me to log in with my email because it says that there’s no account linked to it. Then I try to create an account and it doesn’t let me because it says that there’s already an account with my email. Then when I just try to find my trip as a guest, it cannot find it. The drop-downs menus don’t work, you pick a country and it selects another one. Terrible app.
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My opinion

I don’t think I would go again because the lounge if I have to go with layover is awful I was obligated to put my carry on bag with the luggage it was broken & the groups they created when you enter the plane is so disgusting

✈️

♥️♥️♥️

Unbrauchbar in 2026

War ne gute App die letzten Jahre, schade dass sie dieses Jahr einfach kein bisschen funktioniert. Fehlermeldung nach Fehlermeldung. Egal ob bei der Sitz Auswahl oder beim bezahlen das ist wirklich erbärmlich und ein Armutszeugnis jeder 14 jährige kann ne bessere App mit bisschen KI entwickeln. Lächerlich. Selbst beim bezahlen kam einfach nur Quellcode als Fehlermeldung. Nicht mal eine normale Fehlermeldung, nur Quellcode. Wo sind wir hier gelandet? Jetzt sind die Sitze seit 4 Stunden belegt die ich eigentlich haben wollte weil vermutlich das gesamte System verbuggt ist. FIX IT
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New Check-in Procedure

Very easy to use. App is simple. User friendly. Saves standing in line at Airport. Good assistance offered if you need it when checking in.
Note: Ground staff should be stricter about in cabin luggage.
For ATR and smaller AC,
OVERSIZED luggage should be put be put in the hold before customer gets on AC.
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Athens to Chios

Long delay and no compensation

Great web site

Great website easy to use

Ron Crause

Very easy and great service. Thanks

Please fix date/month/year of birth choice

Scrolling has issues in app and web browser