One of a kind
A unique kind of incompetence, making it unclear whether you fly business or economy until you are at the gate.
The App Store is full of sorry airline apps, but this one is the first of its genre.
The App Store is full of sorry airline apps, but this one is the first of its genre.
Please fix
Please fix this app, it remains one of the worst and most cumbersome apps on the internet
Merci
Je me rends avec AEGEAN depuis des années mai juin septembre et octobre et j’en suis super contente. Merci à vous
Remboursement de billet
Délais de traitement trop longs
Seriously?
Signing into this app from the UK is like the trials of Job…
Reliable Greek pride
Really can’t fault Aegean. The are efficient and reliable. They codeshare with Olympic at times which is totally fine .
Santorini- Malta
very easy efficient.
Brilliant
It’s so easy flying with Aegean Airlines. Their communication and their app is so informative and user friendly.
Fantastic app
Booked two flights for 3 of us. Whole process is easy, from getting extra baggage and extra leg room after original booking. Check in is instant. Thank you Aegean Airlines for the great service. Will fly with you again.
Great service
Excellent
Aegean Airlines Review
Very easy to navigate the app. Communication by Aegean Airlines is very thorough.
Aegean
Outstanding
Difficile à avoir des réponses
Tout est fait pour ne pas avoir de réponse ni joindre quelqu’un
Terrible bug issue
App showed Gate B30 for my Athens to Chania flight with no updates or alerts. I arrived at that exact gate well before the listed boarding time of 14:05 and there was no boarding activity for my flight — instead I heard a call for a Frankfurt flight. The app never pushed a gate change notification or any alert that something was off, and I ended up missing my flight through no fault of my own.
For an app that’s supposed to be the source of truth for gate/boarding info, this is a serious reliability issue. I’ve had to file a formal complaint with Aegean directly. Would not rely on this app alone for time-sensitive gate info.
For an app that’s supposed to be the source of truth for gate/boarding info, this is a serious reliability issue. I’ve had to file a formal complaint with Aegean directly. Would not rely on this app alone for time-sensitive gate info.
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Don’t make changes on app
I tried to change our seats on the App. It tried to charge me but I’m SA Gold. Then, it accepted payment and confirmed my seat locations. When I got to the airport, we had totally different seats!
Fantastic Service
Hi there we are never disappointed when we fly with Aegean Airlines, Dimitri’s the boss has always looked after to oldies from Australia, 76 and nearly 86 and Crete is the best location Thank you again Aegean❤️🌈🌈🌈🌈🌈🌈
Fast check in payment not accepted
Tried to add fast check in and pay with 4 different CC but would not work
Horrific app experience
As usual and never fails another horrific app experience!! Truly disappointing for a proud airline company that has wonderful employees.
Please give a way to emulate the Air Canada app and others who value their customers!
Please give a way to emulate the Air Canada app and others who value their customers!
Extremely disappointing customer service experience
A very disappointing experience with AEGEAN.
Following a booking mistake caused by an autofill error, I contacted the customer service team to request a simple name correction. This was not a change of passenger: it was the exact same person, with official identification documents provided as proof.
Despite this, AEGEAN showed a complete lack of commercial sense and flexibility. Instead of looking for a reasonable solution in a situation that was clearly understandable, the company remained strictly administrative and refused to provide proper assistance.
A company is also judged by how it treats its customers when problems occur. Unfortunately, AEGEAN failed in this respect.
I strongly recommend thinking twice before booking with this airline. This experience has completely discouraged me from travelling with AEGEAN again.
Following a booking mistake caused by an autofill error, I contacted the customer service team to request a simple name correction. This was not a change of passenger: it was the exact same person, with official identification documents provided as proof.
Despite this, AEGEAN showed a complete lack of commercial sense and flexibility. Instead of looking for a reasonable solution in a situation that was clearly understandable, the company remained strictly administrative and refused to provide proper assistance.
A company is also judged by how it treats its customers when problems occur. Unfortunately, AEGEAN failed in this respect.
I strongly recommend thinking twice before booking with this airline. This experience has completely discouraged me from travelling with AEGEAN again.
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Watch for unexpected fees
Purchased comfort flex ticket because they show free changes on the website. I went to change my ticket to a later flight and they charged 30 euros. Scam! I want a refund! Will dispute this with my credit card for a refund.
