Ahead User Reviews

Customer Experience

Positive experience71.4% of reviews
Neutral4.8% of reviews
Negative experience23.9% of reviews

~ Based on 1,767 written reviews from the US App Store.

What users say

Is Ahead Safe?

Ahead: Emotional Intelligence appears safe based on user ratings. AppsHunter Safety Score for Ahead is 94/100.

This assessment is based on 22,417 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 22,417 App Store ratings for Ahead.

Is Ahead Legit?

Ahead: Emotional Intelligence appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ahead is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Broken and Fraudulent

Everything in the app is slightly broken, except for the subscription management which is fully broken.

Reporting fraud.

Worried about worrying?

This app is amazing. Downloaded it today and it’s really worth it.

My grievances with gratitude for Ahead

I have thought about rating this app Ahead with every intention that I thought this tool could help me by having conversations talking about grief that is personalized to me. Unfortunately, this app this tool in Chi sometimes it’s not easy. I constantly have to repeat myself or Kai doesn’t really listen at all do I have to Say. Instead, it likes to do its own thing and give me things that are not always good in derailed me from trying to speak my truth when technically, it’s an app that is designed to help people like me who I thought I had depression. i’ve been feeling so sad and anxious and very much alone identify as a person with IDD specifically down syndrome and when I tried this app, it’s not working for me but I’m learning a lot about the journey that I’m on and it turns out I have to leave visit some of the stuff cause I haven’t been doing that I’ve been working. I’ve been staying active but sometimes when I check in it’s really hard when Kai doesn’t really listen in as a repeat myself it’s just so frustrating and I feel very stressedOut and pressured.

Overall, well I would like to try to come to terms with is if the developer of a head that developed a head please consider adding a voice to a head as in like the chat bought the Chi do you have different voices because postal connections doesn’t matter, and I use another app called Ash Ash is the same thing as Keifer, my head it just gives you multiple voices and if you and the personalization included in like a whole personality for your chat, bot included in the personalized Therapy That is needed otherwise what’s the point of having his abs if it’s not like I don’t know it sounds like a toy in lies of a self-help app or more like a self or like some kind of therapy app that can help you, but obviously it cannot give medical advice, but it can help you in some areas. I think it needs to be priority. I would like that very much to make it more personal and that way I feel like I can have some attachment to this app and above and beyond, that’s all I have to say.
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Annoying

There are good tips 60% of the time. A shame the voice is annoying (and condescending), the activities can go for too long, and it can be a bit clunky.

Don’t subscribe

Not managed through Apple subscriptions. The ability to cancel is broken in the app. Charged and developer won’t respond to emails. Have to file a fraud charge.

App is hard to cancel

Doesn’t Bill assume directly

love it🤍🤍🤍

This app really helps me to calm down and recognize patterns without feeling bad

Very fun!

Enjoying this a lot, I think everybody would. It’s very fun to deal with and it helps my

No just no

I have ADHD and I thought it could help, but no . It started off good but after a month it didn’t let me do the chat thing unless I had a free trial and the yearly trial is £60 , the three month trial is £23 and the yearly one with a family sharing it’s £80 a year . unbelievable

Will forget all your conversations

I use this app daily for five weeks working through a couple issues. Logged in today and it said it had no recollection of anything that we’ve been discussing about over the last five weeks. He wanted me to start back from day one. I’m not sure if that’s a programming issue or “a functionality “issue but I think for this type of application that’s stealing as an emotional coach, that’s a pretty poor save affairs if you’re asking a user to completely restate the entire story of something that they’ve been working with every day. There’s definitely much better programs out there in this niche.
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Bad

Cancelling your free trial, they’ll still try to charge you for the rest of the year.

Terrible

This app sucks so much. I was in a state of mind that needed a little extra help; a daily “to-do list” just to learn a little to help me out. Every single day is the same thing, the rewards are the same, the exercises are the same. It was the biggest waste of money I’ve ever spent. It’s nothing I’ve never heard before. I committed to a year because I liked what I saw and the “trial” of it. I paid for a year and that’s the only reason I’m still here.
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Be careful for auto-renewal

I got this app in April thinking it could help me with some
Anxiety. I got extremely busy with work and didn’t log in and was meaning to cancel before the automated renewal. I never received emails regarding the renewal because if I would have, I would have cancelled. Instead I have been receiving emails about how they can’t charge the card on file. They tried charging my card but weren’t able to because I got a new credit card. I am now receiving threats from this company if I don’t pay the auto-renewal charge (even though I never logged in to use it, I logged in one time to try to cancel), I will be sent to collections. I would be careful with this company, as an app trying to help people with stress and anxiety, they really aren’t transparent when the auto-renewal is coming up. They 100% should send emails when they are about to charge again.
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A Gentle Boost

I have only been using this app for a couple days now but I am finding these tools really helpful for my specific type of ADHD and anxiety. I struggle with emotional regulation and the mini exercises with cute graphic are exactly what I need.

cool and sometimes i feel bettwr after using it

cool

Don’t do it!

I downloaded this app while having a difficult day, assuming it would be a nice break from scrolling on social media for my mental health.
This is the worst interface I’ve ever found on an app. I guess if you are 9 years old it may be useful, but any adult that uses this should just go look into therapy.
Not only was it a waste of my time, even though I quickly realized how bad it was and attempted to cancel my “free trial” and remove my account, this app charged me around $80 for the literal 3 minutes I spent on the app before I cancelled.
They refuse to give a refund even though I can prove I immediately cancelled.
This is a scam. Don’t fall for it.
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DO NOT FREE TRAIL!!

I decided to go ahead and do a free trial to get the whole experience of the app and I canceled my free trial before expired but then they charged me $60 and then I had to go back and cancel it again so why didn’t I get canceled the first time? And they don’t even have a IRL phone number to call you go through email so hearing from them is gonna be slim to nothing.
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Beware!!

I signed up, created an account, and realized that same day the product wasn’t for me. It felt very simplistic, which I’m sure is helpful for some people. But as someone who already works with an in-person therapist, it just wasn’t a good fit.

So I deleted my account less than an hour after creating it. It was completely removed, I couldn’t even log back in afterward.

Then, seven days later, I was charged $80 for an annual subscription. How was I billed after my account had already been deleted? And why was my payment information still being retained after I deleted my account?

That experience feels incredibly misleading. Charging people after they’ve deleted their accounts is not how you build trust, especially in a business that serves people seeking mental health support.
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Disgusting customer service

I reached out to them multiple times about the streaks issue and only received a message the second time. I explained how their system not recognizing presence in the app leads to more anxiety and stress trying to maintain a “streak” and how that doesn’t help people at all. Then I was given a response of “I don’t even know what you’re yapping about.” I’d include the screenshot of this trash if I could. Disgusting that there is zero empathy from the people running a “mental health” app. More like an anxiety booster. I’ll never suggest this to anyone ever again
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This app has really helped me!

I love this app I also love the little memes and the fact that I have gotten better at controlling my emotions!