Okay. Needs improvement
Took an adequate interface and completely messed it up with a huge 1/3rd screen stupid banner.
Logging in now has the largest buttons possible making it REALLY easy for someone to see your passcode from a distance. This is really dumb what they’ve done here! Security starts with preserving a passcode locally!
Also should be able to order one’s accounts in whatever order one desires in the view all accounts screen. This is SO simple to do, just enable ordering on the list view! I don’t want my Credit card account next to my current account. I want to order these in whatever makes the app work best for me!
I can see what they are trying to do but they are losing the reason for an app which is a simple and intuitive way to do what you want.
I can see this getting dramatically worse than it is now, before it gets better. This update has already made it so much worse of a user experience that the previous app version!!!
UI / UX need to kick the marketing team out of the room for the next design, and fewer people involved would probably help this moving forward. “A camel is a horse designed by a committee”
Give us a horse please.
Logging in now has the largest buttons possible making it REALLY easy for someone to see your passcode from a distance. This is really dumb what they’ve done here! Security starts with preserving a passcode locally!
Also should be able to order one’s accounts in whatever order one desires in the view all accounts screen. This is SO simple to do, just enable ordering on the list view! I don’t want my Credit card account next to my current account. I want to order these in whatever makes the app work best for me!
I can see what they are trying to do but they are losing the reason for an app which is a simple and intuitive way to do what you want.
I can see this getting dramatically worse than it is now, before it gets better. This update has already made it so much worse of a user experience that the previous app version!!!
UI / UX need to kick the marketing team out of the room for the next design, and fewer people involved would probably help this moving forward. “A camel is a horse designed by a committee”
Give us a horse please.
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Slow and glitchy
I open find the app slow, glitchy and not accurate. Showing old figures after money had gone into the account, timeouts when trying to move money into my own different accounts. It’s not great!
Why do I keep having to login!
It never stays logged in, I always need to scan my face and use my passkey
The old app was better
The 2026 update done to this app basically adds no new features but gives you the same experience in a more difficult layout. Businesses need to stop making apps more complex and ‘tech-y’. Every AIB user I know is not happy with this.
Useless
The new AIB app is such a nightmare that I am considering changing bank. It’s glitchy, balances rarely show first time and bugs mean basic tasks like transferring between accounts are long ordeals, and sometimes completely impossible.
Because AIB have replaced some of their customer support staff with an AI chatbot, there is also nobody to talk to about these issues. This is what happens when a company doesn’t care about its customers or staff.
Because AIB have replaced some of their customer support staff with an AI chatbot, there is also nobody to talk to about these issues. This is what happens when a company doesn’t care about its customers or staff.
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3rd class app
Previous application was users friendly. This new app zero zero zero
don’t bank with aib they support a genocide
they’ve proposed a 1.2 million agreement with Snyk, an israeli cybersecurity company
Latest version sucks
Can’t login in the latest version , keep throwing g me different errors.
Tried to pay and ask passport
Asked my passport photo of my face for a payment, ridiculous !!! Also I logged out from my bank and uninstalled the app now I had to go to the bank so they post a code to my house so than I can logging again !!! I will move to other bank ! Had enough
Bring back quick balance
Bring back quick balance don’t care about fast log in and everything else just bring back the quick balance how could you have so many notifications about the new app coming soon and make it worse
All my data is deleted
Cute app but why mess with my payees! I’m using this for one reason and I can’t anymore. Livid
Terrible app
The new app is absolutely shocking. Too many cluncky steps for simple stuff.
Big improvement!
Looks great
Terrible app
Terrible, terrible terrible app. One gets into a doom loop how about authentication that’s impossible to get out of with it suggesting at one point they will send “a code in the mail”!
A complete joke.
A poor app, totally broken. Newest update accuses me of using a ‘rooted or Jailbroken phone’. It isn’t. Great way to treat your customers.
Quick Balance
Please bring back quick balance. How can you be this tone deaf
Inter account transfers
This option is fantastic, it’s simple and it happens immediately. Fantastic I love it.
G.Joy
Best bank in Ireland
Display balance
I would like to see my balance after every transaction on my accounts, like it used to be. It’s easier to keep track of spending.! Please
Awful app
Unbelievable that in this day and age, can only transfer/make a daily payment of €1,000
