Hot garbage
10 mins of my life that I will never get back. Tried to use this for a simple capital one purchase overseas. 20 euros ffs. The app was useless. Placed card on screen and then nothing. Gave up and asked my son to pay another way 🤦♂️
Will NOT work, no customer service.
Absolutely the worse app I have ever used. I missed out on timed international purchases because the app would not scan my card. I spent a good hour to position my card in every which way to no avail. No alternative to verification offered, no customer service, no support whatsoever. Will not keep this card. What a disappointment Capital One, you can do better.
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Horrible
I am literally switching to a new credit card company because the Airkey feature is so abysmal.
I moved to the UK and was told my card would be fully functional here, which it was 10 years ago. False. Now, it is not possible to make any online purchases or even pay my bills or part of my tuition, because Airkey is required yet literally does not WORK in the UK.
To make basic payments, I have to go into the app store and switch my country to America, input a family member's info, and THEN use Airkey before switching BACK to the UK and inputting all my info so I can use my phone.
Don't tell me this is an international card then disable that feature with your own awful app.
I moved to the UK and was told my card would be fully functional here, which it was 10 years ago. False. Now, it is not possible to make any online purchases or even pay my bills or part of my tuition, because Airkey is required yet literally does not WORK in the UK.
To make basic payments, I have to go into the app store and switch my country to America, input a family member's info, and THEN use Airkey before switching BACK to the UK and inputting all my info so I can use my phone.
Don't tell me this is an international card then disable that feature with your own awful app.
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Glitchy
This app needs major work. Make sure that you make safari your default browser then good luck! Took me 47 mins to make a transaction that should have taken 10 seconds.
Demo only
App is still stuck in demo mode. Unacceptable!!!!
