Will NOT work, no customer service.
Absolutely the worse app I have ever used. I missed out on timed international purchases because the app would not scan my card. I spent a good hour to position my card in every which way to no avail. No alternative to verification offered, no customer service, no support whatsoever. Will not keep this card. What a disappointment Capital One, you can do better.
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Horrible
I am literally switching to a new credit card company because the Airkey feature is so abysmal.
I moved to the UK and was told my card would be fully functional here, which it was 10 years ago. False. Now, it is not possible to make any online purchases or even pay my bills or part of my tuition, because Airkey is required yet literally does not WORK in the UK.
To make basic payments, I have to go into the app store and switch my country to America, input a family member's info, and THEN use Airkey before switching BACK to the UK and inputting all my info so I can use my phone.
Don't tell me this is an international card then disable that feature with your own awful app.
I moved to the UK and was told my card would be fully functional here, which it was 10 years ago. False. Now, it is not possible to make any online purchases or even pay my bills or part of my tuition, because Airkey is required yet literally does not WORK in the UK.
To make basic payments, I have to go into the app store and switch my country to America, input a family member's info, and THEN use Airkey before switching BACK to the UK and inputting all my info so I can use my phone.
Don't tell me this is an international card then disable that feature with your own awful app.
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Demo only
App is still stuck in demo mode. Unacceptable!!!!
Useless
Stuck in endless demo loop. I’ll be traveling to Europe soon and I’m worried this will be a problem
It’s doesn’t work and can’t use my card
The app doesn’t even work it’s so difficult to tap your card and it never works. I can’t even use my capital one card because it requires me to use this app.



