Airtel App User Reviews

Customer Experience

Positive experience27.1% of reviews
Neutral5.2% of reviews
Negative experience67.7% of reviews

~ Based on 870 written reviews from the US App Store.

What users say

Is Airtel App Safe?

Airtel App: Recharge & Bank appears mostly safe based on user ratings. AppsHunter Safety Score for Airtel App is 84/100.

This assessment is based on 15,697 user ratings, with an App Store average of 4.2/5.

Safety Analysis

82.6% of ratings point to a safe experience
4.7% of ratings suggest some concerns
12.7% of ratings point to a risky experience

~ Based on 15,697 App Store ratings for Airtel App.

Is Airtel App Legit?

Airtel App: Recharge & Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Airtel App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very nice and healpfull of these app

This app very use full for recharge or money transfer or caller tune one of best app in apple store this is the very wonderful app. Thank you!

Network

Worst service ever airtel sucks

Fraud/Biggest scammers

I would recommend not to buy any kind of services from Airtel. Because whenever u gonna call for reporting an issue or raising a complaint they don't have any options for that. And purchasing a connection from Airtel isn't worth wasting time and money. They can't manage the customer properly can't solve their issues. They work like government departments go there then others will say call them and it will go on and on.... Leaving u frustrated and helpless. No way to get your money back and no way to get the connection. Your money is just scammed and it's all going on with the legal process. Better choose Bsnl Broadband or Jio fiber if u are trying to get a New WiFi/DTH connection. Airtel was once a good choice but now it's the biggest scam. I don't know if the Higer authorities know this kind of acts happening or not, or they are just ignoring it. They don't even have a grievance registering number. No one can register any kind of complaint. There is just frustrating Ai talking to u everytime u call. Even if u call the head office of the state or Airtel store. They will say sir call that number Because we can't do anything in this situation.

I have been using Airtel since. It's my first and the worst ever experience I had with Airtel in my life. And I don't trust Airtel anymore. Thinking of even changing my sim card and getting other service provider's sim card. Atleast I won't be this much disappointed..

I would rate Airtel negative if they had a option.
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Awful

Wtf services, im just fed up with this sudden increases in recharge packs. And stoppage of essential services.. my other jio sim is far better. Gonna dump this sim. Hah

Network

Worst service ever airtel sucks

Crashes after couple of minutes

Always crashes after few minutes and Airtel website has no features to use as an alternative

Airtel wifi servicing is so bad

My wifi is facing issues, its been 3 days now. No one has come to fix it and whenever i talk to the customer support or local providers they said they will do it, but clearly without fixing anything they said the issued has been resolved in the apps many times. We are being ignored by airtel services. So guys DO NOT GET AIRTEL WIFI or youre wifi will say resolved before they even come to fix it.
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International roaming plans sucks

Waste and expensive international plans from Airtel

Airtel app is breaking

My Airtel app is breaking on start up from last few days ; not sure what is going wrong. Even no new version is available to be downloaded in AppStore. Any one has suggestions!

Blocks hotspots

Overarching their actual requirement by monitoring.

Fraud app

Glti se v isse metro card mt bnana or agr recharge kroge to pese hi nhi ate card mai, fraud app hai, fir idhr se udhr dodate rehte hai😡😡😡😡😡😡🤬🤬🤬

Worst

Worse network and worst services. No response at all. Worst experience after being such an active customer for so many years. Can’t even complain on this app the chatbot doesn’t help nor lets me speak to a human. And no customer call service picks up. Not even one percent of care they provide. Didn’t help with the wifi issues and left me hanging for days and even cut extra money. WORST APP AND NETWORK EVER.
I will switch to Jio or any other network but not Airtel🙏
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Lockup

I got it to vote for lockup i keep putting my number it won’t work is really low quality 😑

Beggars

They need recharge for even OTP

Useless app

Am unable to find the tracking request

Why my SMS service has been suspended since .

Why my SMS service has been suspended since yesterday, I reached Scotland and it’s on on my second mobile no. I don’t understand what’s the reason behind this.

Worst banking service ever

After multiple complaints. Visited pay points still problem is there unable to use debit card because on app it always says temporary unavailable. Unable to set pin . And they are not solving my problem worst banking experience

Airtel Customer service

What kind of useless customer service do you have I’ve been trying to call different numbers, going to store location just to raise ticket or get someone to atleast look at the issue with the wifi and internet all the employee response is ‘we don’t know, or we cannot help you!’ I’ve been without internet for a week. Specifically on outskirts of Chennai near Thiruvallur/ Thirumaizhisai. I ask you to help the customers! Not make us suffer.
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Network

Network aunda ni fuddi sim airtel bhen di lan airtel walya di bondu sara khandaan fuddi dya daaa

Chatbot is completely broken

The chatbot doesn’t create service requests and also prevents from creating new ones. I’m unable to get any help from abroad, completely useless app. Also they overcharged me for nothing and now there’s no way for me to call them without spending 700 more, thanks to the broken chatbot (not sure why they’re using old tech when genai is literally everywhere)
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