Laggy
When I open the app it doesn’t load nor does it work properly. Storage is 120/512 gb so out shouldn’t be lagging.
Utterly underperforming app
The only way to resolve an issue is through the bot in the app. You have very limited issue list, and a very inconsiderate one, and allowing only listed options to work with is over assuming that you know every issue that users face. No other directions to other resolutions. No option to transfer the chat to an actual agent. The bot doesn’t not understand English CLEARLY. Gives irrelevant replies and resolutions. Very disappointed in the grade 1 level bot that you guys are still using, its so outdated, my fellow students make better bots than this, so please upgrade your bot. No email ids suggested anywhere in the app. No way to contact an agent.
The service number they keep promoting is again handled by bots which are really underdeveloped AGAIN. No way to talk to a real person. In this era of services being at your finger tips you guys really fail. Other brands in the market are really out performing in terms of providing services which are remarkable. Have a look around in the market and learn. I would rate the overall app and chatbot a 1/10. And your willingness to help and reachability and providing updates on matters a total 0/10. Hope you guys take this constructively and improve.
The service number they keep promoting is again handled by bots which are really underdeveloped AGAIN. No way to talk to a real person. In this era of services being at your finger tips you guys really fail. Other brands in the market are really out performing in terms of providing services which are remarkable. Have a look around in the market and learn. I would rate the overall app and chatbot a 1/10. And your willingness to help and reachability and providing updates on matters a total 0/10. Hope you guys take this constructively and improve.
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Intentionally Hard to find correct recharge
This app does not allow you to sort and filter the recharge options, intentionally making it hard and confusing to find the right recharge you need.
Very nice and healpfull of these app
This app very use full for recharge or money transfer or caller tune one of best app in apple store this is the very wonderful app. Thank you!
Network
Worst service ever airtel sucks
Fraud/Biggest scammers
I would recommend not to buy any kind of services from Airtel. Because whenever u gonna call for reporting an issue or raising a complaint they don't have any options for that. And purchasing a connection from Airtel isn't worth wasting time and money. They can't manage the customer properly can't solve their issues. They work like government departments go there then others will say call them and it will go on and on.... Leaving u frustrated and helpless. No way to get your money back and no way to get the connection. Your money is just scammed and it's all going on with the legal process. Better choose Bsnl Broadband or Jio fiber if u are trying to get a New WiFi/DTH connection. Airtel was once a good choice but now it's the biggest scam. I don't know if the Higer authorities know this kind of acts happening or not, or they are just ignoring it. They don't even have a grievance registering number. No one can register any kind of complaint. There is just frustrating Ai talking to u everytime u call. Even if u call the head office of the state or Airtel store. They will say sir call that number Because we can't do anything in this situation.
I have been using Airtel since. It's my first and the worst ever experience I had with Airtel in my life. And I don't trust Airtel anymore. Thinking of even changing my sim card and getting other service provider's sim card. Atleast I won't be this much disappointed..
I would rate Airtel negative if they had a option.
I have been using Airtel since. It's my first and the worst ever experience I had with Airtel in my life. And I don't trust Airtel anymore. Thinking of even changing my sim card and getting other service provider's sim card. Atleast I won't be this much disappointed..
I would rate Airtel negative if they had a option.
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Awful
Wtf services, im just fed up with this sudden increases in recharge packs. And stoppage of essential services.. my other jio sim is far better. Gonna dump this sim. Hah
Network
Worst service ever airtel sucks
Crashes after couple of minutes
Always crashes after few minutes and Airtel website has no features to use as an alternative
Response from developer
Ah, that’s definitely not the smooth experience we want for you. We hear you on the app crashes and the need for easier options on the website. Please share your registered number at airtelcares@airtel.com with “Airtel App Review” as the subject line. We’ll check and assist you. – Team Airtel!
Airtel wifi servicing is so bad
My wifi is facing issues, its been 3 days now. No one has come to fix it and whenever i talk to the customer support or local providers they said they will do it, but clearly without fixing anything they said the issued has been resolved in the apps many times. We are being ignored by airtel services. So guys DO NOT GET AIRTEL WIFI or youre wifi will say resolved before they even come to fix it.
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International roaming plans sucks
Waste and expensive international plans from Airtel
Airtel app is breaking
My Airtel app is breaking on start up from last few days ; not sure what is going wrong. Even no new version is available to be downloaded in AppStore. Any one has suggestions!
Response from developer
Thanks for reaching out. We’re sorry for the trouble you’re facing. Please try reinstalling the app, and if the problem continues, email your registered number and an error video to airtelcares@airtel.com, mentioning “Airtel App Review” in the subject line. Your experience matters to us. – Team Airtel
Blocks hotspots
Overarching their actual requirement by monitoring.
Fraud app
Glti se v isse metro card mt bnana or agr recharge kroge to pese hi nhi ate card mai, fraud app hai, fir idhr se udhr dodate rehte hai😡😡😡😡😡😡🤬🤬🤬
Response from developer
We understand your experience with the Metro card recharge has not been satisfactory. We'd like to review the transaction and assist you further. Please email your registered mobile number, transaction details, and any relevant screenshots to airtelcares@airtel.com with "Airtel App Review" in the subject line. – Team Airtel
Worst
Worse network and worst services. No response at all. Worst experience after being such an active customer for so many years. Can’t even complain on this app the chatbot doesn’t help nor lets me speak to a human. And no customer call service picks up. Not even one percent of care they provide. Didn’t help with the wifi issues and left me hanging for days and even cut extra money. WORST APP AND NETWORK EVER.
I will switch to Jio or any other network but not Airtel🙏
I will switch to Jio or any other network but not Airtel🙏
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Response from developer
Your long association with Airtel means a lot to us, which makes it even more disappointing to know we've fallen short. Please email your registered number and issue details to airtelcares@airtel.com with "Airtel App Review" in the subject line so we can review this on priority. Thanks, Team Airtel
Lockup
I got it to vote for lockup i keep putting my number it won’t work is really low quality 😑
Beggars
They need recharge for even OTP
Useless app
Am unable to find the tracking request
Why my SMS service has been suspended since .
Why my SMS service has been suspended since yesterday, I reached Scotland and it’s on on my second mobile no. I don’t understand what’s the reason behind this.
Worst banking service ever
After multiple complaints. Visited pay points still problem is there unable to use debit card because on app it always says temporary unavailable. Unable to set pin . And they are not solving my problem worst banking experience
