Airwallet

Airwallet

Mobile payment made simple

109 ratings
149 reviews
Free

Details

Released
May 22, 2019
Updated
October 27, 2026

Features

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About

This app revolutionizes communal laundry by allowing users to check machine availability, book machines for free, and pay using their smartphone. It eliminates the need for coins or laundry cards, offering a cashless and convenient experience.

✓Check machine availability
✓Book washing machines and dryers
✓Cashless payments via smartphone
✓Track purchases
✓Free customer support
✓Reminders for bookings
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What's New in Airwallet

5.3.0

October 27, 2026

Detailed receipts - Tap "Receipt details" on any payment to see a full receipt: what you bought, the machine and location, the price breakdown, VAT, and any discounts. - Receipt details are available right after you pay. They also work for refunded payments. - Times on the receipt now show in the location's own time zone. - Email a copy of any receipt to yourself from the receipt screen. Improvements and fixes - Firmware updates no longer get stuck when the machine can't be found. The update now stops and shows an error. - A coupon from a previous selection no longer carries over to a new payment that has no coupon. - Dates around New Year now show the correct year on receipts and boosts. - The bottom sheet goes back to its normal position when you cancel a drag. - Auto-refill on top-up now shows the setting you actually picked.

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User reviews

Total scam

Make sure you deposit the exact amount you need, because otherwise you have to top up minimum 5 euros, and get hit with a 2 euro fee to withdraw, so you lose money for no reason. Total scam.

Terrible app and unnecessary use case

Useless app to pay for laundry. Should be able to simple tap a credit card or use Apple/Google pay. But was forced to use the app which then double billed me and after that the washing machine didn’t even work. The hotel desk staff did a manual override but said they routinely have issues whenever anyone attempts to use the app.
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Feels scammy

This app requires you deposit a minimum amount of money to pay for something that is less than the minimum. So if I use it to do laundry one time for 20DKK you still must upload minimum 50DKK to use the app.

I will likely never use this app again for laundry. It is predatory and requires uploading money for a problem that doesn’t exist. Why not take regular Apple pay or card?

If you are at a hostel that uses this, understand they are being predatory and taking advantage of you because they get a kickback when you are forced to use this app. It’s too bad. It it is what it is.
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Seems scammy

I hope you enjoy paying for a laundry machine you use 1 time and having the app you used to pay keep your card details forever. Try to use pay-pall? Doesnt work. You must put your card in and there is no way to get rid on the info even after you add money to your account. Definitely seems shady

Not the best

When you book the connect option doesn't work any more, the prives are expensive and the app is too basic to give you proper notification when the wash is done

FAQ

What does Airwallet do?

Airwallet is a mobile payment solution designed for communal laundries. It allows users to check the availability of washing machines and dryers, book them for free, and pay for their laundry services directly from their smartphone, eliminating the need for coins or laundry cards.

How do I pay with Airwallet?

You can pay for your laundry services using your favorite payment method directly from your smartphone through the Airwallet app. This enables a cashless experience, and you can also keep track of all your purchases within the app.

Is Airwallet free to use?

Yes, the Airwallet app is free to download and use. You can check machine availability and book machines for free. The app facilitates cashless payments for the laundry services themselves.

What if I have a problem with the app or my laundry?

Airwallet offers free customer support. You can find answers to common questions in their FAQ at https://airwallet.net/faq-user/, or contact them via email at contact@airwallet.net or by phone at +45 7870 9999.

Can I use Airwallet if my building doesn't have it yet?

If your communal laundry facility is not yet equipped with Airwallet, you can contact them at contact@airwallet.net. They are eager to expand their service and will be happy to help welcome your building into the Airwallet community.