Total scam
Make sure you deposit the exact amount you need, because otherwise you have to top up minimum 5 euros, and get hit with a 2 euro fee to withdraw, so you lose money for no reason. Total scam.
Terrible app and unnecessary use case
Useless app to pay for laundry. Should be able to simple tap a credit card or use Apple/Google pay. But was forced to use the app which then double billed me and after that the washing machine didn’t even work. The hotel desk staff did a manual override but said they routinely have issues whenever anyone attempts to use the app.
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Feels scammy
This app requires you deposit a minimum amount of money to pay for something that is less than the minimum. So if I use it to do laundry one time for 20DKK you still must upload minimum 50DKK to use the app.
I will likely never use this app again for laundry. It is predatory and requires uploading money for a problem that doesn’t exist. Why not take regular Apple pay or card?
If you are at a hostel that uses this, understand they are being predatory and taking advantage of you because they get a kickback when you are forced to use this app. It’s too bad. It it is what it is.
I will likely never use this app again for laundry. It is predatory and requires uploading money for a problem that doesn’t exist. Why not take regular Apple pay or card?
If you are at a hostel that uses this, understand they are being predatory and taking advantage of you because they get a kickback when you are forced to use this app. It’s too bad. It it is what it is.
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Seems scammy
I hope you enjoy paying for a laundry machine you use 1 time and having the app you used to pay keep your card details forever. Try to use pay-pall? Doesnt work. You must put your card in and there is no way to get rid on the info even after you add money to your account. Definitely seems shady
Not the best
When you book the connect option doesn't work any more, the prives are expensive and the app is too basic to give you proper notification when the wash is done
Waste of money
What’s the point of having a balance on a washer and dryer app? We should be able to pay as we go, not need to top up when it clearly costs less to just pay directly.
Also you can’t set the refill amount to 0, which was told on a reply on another review so thanks for the blatant lies
Also you can’t set the refill amount to 0, which was told on a reply on another review so thanks for the blatant lies
Fehlerhaft und katastrophale Zahlungsabwicklung
Tipp: Nutze das Terminal im Raum (neben der Tür an der Wang) falls möglich und nicht diese App. Waschmaschine hat sich nach dem Zahlen aufgehangen und bei dem Versuch mein Geld aus der App zu ziehen musste 2€ Verwaltungsaufwand zahlen und zusätzlich 5-10 Tage auf das Geld warten. Was soll das? Wenn die App wenigstens klappen würde und sich einen ordentlichen Übersetzer leisten würde….
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Scam
I’ve never written a review for an app before, but this app is such a blatant scam that I thought it warranted it. The app attempts to auto-fill your initial budget as $30 (who would ever need this?), then if you put only the exact amount tin that you would require, it actually doesn’t take that amount, requiring more than it. Avoid using this blatant ripoff of you can
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Achtung Abzocke
Man muss immer mindestens 10€ Aufladen. Hat man noch gut haben muss man erneut aufladen. Egal ob noch 6€ auf dem Konto sind und der Vorgang nur 2€ Kostet. Nach einem Jahr wird alles als „Verwalungsgebühr“ abgezockt.
Buggy, scammy, predatory
This is one of the most frustrating apps I’ve ever used. The only reason laundry machine owners would use this app instead of something drastically simpler is a desire to scam customers out of as much money as possible. So many shady design choices: forces adding money to a wallet instead of a simple checkout, pushing auto refill, pushing notification spam, excessive transaction fees, and making it hard/impossible to get money back from the useless wallet.
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DO NOT USE SCAM!!
Was super suspicious of this app based on all of the reviews but went ahead and did it anyway because it was the only way to pay at a laundromat. As soon as I linked my credit card I started getting scam charges on it. If you have linked a card, please check your recent charges. That same week I had an insane uptick in spam calls-I do not think it is a coincidence. I do not know if they have poor security or are literally selling your information, but do not use. I have been trying to contact the owner of the laundromat to let them know.
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Unbrauchbar und Betrug
Holt die App euch auf keinen Fall! Ich war im Urlaub gezwungen sie runterzuladen weil ich waschen wollte. Es hat den Waschvorgang ständig abgebrochen weil angeblich zu wenig Geld drauf war (war es nicht). Musste mehrmals nachladen, habe ca. 30 Euro für 4x Waschen verloren und der Kundensupport überweist mir mein Guthaben nicht zurück. Betrug!
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Don’t use if at all possible
forced to use this app to wash clothes in a hotel. Had to ensure that the app had twice the cost of a load of laundry to even do a single load, and then withdrawing the remaining funds after completing my washing resulted in a “service charge” of $2.00. I will never patronize any property using this app going forward.
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Escroquerie
Obligé de payer un minimum de 10e pour une machine à 5e. Et obligé d’enregistrer sa carte bancaire. A fuir
Poor payment experience
I would stay away from this app.
Obligation de mettre plus que le prix indiqué
Application mafieuse
Arnaque
C’est une arnaque on nous oblige à mettre un solde de 10€ minimum pour une lessive de 6€ et quand on veut retiré surplus d’argent il nous prenne 2€ pour leur frais d’administration à la con c’est une grosse arnaque a fuir
A fuir - voleurs
Je déconseille l'utilisation de cette application. Si vous enregistrez votre carte bancaire pour un prélèvement automatique, il n'est pas possible de la supprimer de l'application. Si vous voulez retirer votre solde vous avez des frais injustifiés de 2€ et si vous tardez à retirer votre argent (+ de six mois) vous avez des frais d'inactivité (perso ils m'ont prélevé l'intégralité du solde)
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Garbage Experience
I just wanted to do a load of laundry at my hotel. This app added 10-12 minutes to the chore between downloading, creating account, connecting payment, and funding the wallet. None of the added “features” add anything useful enough to justify the complications over just using Apple or Google Pay.
Absolute scam
This is an absolute scam of an app to try to data mine with the user data, collect hidden fees for getting overpayments which they will force you to do even if you have the correct amount of money and they count to pay for the machine. Apple should ban products like this
