Device is always offline
Title says it all.
Slow and unintuitive doorbell flow
On iPhone. When doorbell rings and I click on the notification on the phone, it takes about 5 seconds for the video feed to actually start.
Without a notification, if I want to see an intercom video feed I need to specifically click monitor which is the same size as call and unlock (and last in the list). Additionally clicking the name of the door unit does nothing (I would expect it to go right to the monitor screen). From my experience - I will NEVER want to immediately open or talk without first seeing. Even if I’m expecting someone, I would want to see if it’s who I think it is. I would suggest making the monitor function much more prominent, and minimizing or removing the direct open and talk functions on the Home Screen.
On the Akuvox wall dashboard the UX is different. During incoming call it doesn’t immediately open the video feed, which would be faster and helpful. When clicking into the unit, for some unclear reason it has a bunch of irrelevant buttons and the talk and unlock buttons are small and hard to find instead of being the two prominent central options. I still don’t know what the other buttons do.
Without a notification, if I want to see an intercom video feed I need to specifically click monitor which is the same size as call and unlock (and last in the list). Additionally clicking the name of the door unit does nothing (I would expect it to go right to the monitor screen). From my experience - I will NEVER want to immediately open or talk without first seeing. Even if I’m expecting someone, I would want to see if it’s who I think it is. I would suggest making the monitor function much more prominent, and minimizing or removing the direct open and talk functions on the Home Screen.
On the Akuvox wall dashboard the UX is different. During incoming call it doesn’t immediately open the video feed, which would be faster and helpful. When clicking into the unit, for some unclear reason it has a bunch of irrelevant buttons and the talk and unlock buttons are small and hard to find instead of being the two prominent central options. I still don’t know what the other buttons do.
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Keeps asking for microphone
The app keeps asking for my microphone. No way to get it to stop. Stupid broken app
Trash
Does not work
Awful experience
This app is miserable. It takes 10-30seconds from call to video. I constantly miss calls cause notifications don't work and the app interface and speed is just awful. Please have Claude rewrite this thing entirely from the ground up it's awful
Not user friendly
Nogo
Latest update
Today’s update has made the app crash upon opening, rendering my gate intercom useless
Useless app
It never worked when someone is at the door
WIFI
Not available with Apple CarPlay, and therefore not functional in an underground parking garage. Since Apple CarPlay systematically disables the Wi-Fi network you want to use. Bummer
Vibe coded for sure
This app is so janky - it's a miracle it works at all
Terrible
Service people can’t ring through from front door
Breaks frequently
It often stops working and logs me out with the inability to log back in. It’ll stay down for days at a time, making it impossible to let people in without going down to the front door.
Worst Privacy Policy Ever! Apple why do you allow
Do people not read the privacy policy on these apps. Sadly my building bought this system and the red flags on what the app is allowed to collect of everything from Biometric data to personal information is unbelievable. How did this pass an Apple REVIEW???
not to mention that the Apple App Privacy says it does not collect any data, then why did I just review the 10+ page privacy policy that talks about sharing your biometric data with Alibaba and other entities.
not to mention that the Apple App Privacy says it does not collect any data, then why did I just review the 10+ page privacy policy that talks about sharing your biometric data with Alibaba and other entities.
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It's ok, but...
For the most part, the app is fine. The big problem is that it logs me out at seemingly random times, which is a really stupid thing for a door buzzer app to do.
Camera doesn’t work
I’ve tried several updates but the camera still doesn’t work. Which is the primary purpose of an app like this - so I can see who’s buzzing me before I let them in! Useless app
iPad version?
When can we expect an iPad optimized version of this app? And while you’re at it, a rewrite with a refreshed UI would be in order.
Apple Watch use requires iPhone in range
Even though Apple Watch has WiFi and Cellular connectivity, an iPhone needs to be in range (Bluetooth) and logged in. Watch, by itself, cannot open doors. As iPhone switches to house LAN via WiFi (which is likely to happen as door is approached), watch app needs to be cycled to avoid excessive spinning grey-wheel (single watch crown press, followed by re-tap watch app to shorten the wait to see Apple Watch door-opening buttons). Technically, Apple Watch should be able to connect to Akuvox door-entry box without presence of iPhone. If you expect to use your Apple Watch to open the door, don’t leave your iPhone at home.
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Lack of customization
The app keeps asking for my camera and there is no way to turn it off. App is also slow to respond
Love it!
We use in our community and it’s fantastic. We have several useful features: the app you can give specific time access with numeric code or scan QR code, the person can also call you and you can open gate, you can open gate if you are in another car and it gives you access to view in camera who’s coming in. Oh I forgot, it can scan your face to let you in. It is a very versatile software/app. I love it!!!!
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Shockingly poor
The app simply is broken and has tons of bugs
I’ve been left stuck outside my house not able to get in more times than I can count and the app is not getting fixed
Make sure you do not rely on this
I’ve been left stuck outside my house not able to get in more times than I can count and the app is not getting fixed
Make sure you do not rely on this
