WIFI
Not available with Apple CarPlay, and therefore not functional in an underground parking garage. Since Apple CarPlay systematically disables the Wi-Fi network you want to use. Bummer
Vibe coded for sure
This app is so janky - it's a miracle it works at all
Terrible
Service people can’t ring through from front door
Breaks frequently
It often stops working and logs me out with the inability to log back in. It’ll stay down for days at a time, making it impossible to let people in without going down to the front door.
Worst Privacy Policy Ever! Apple why do you allow
Do people not read the privacy policy on these apps. Sadly my building bought this system and the red flags on what the app is allowed to collect of everything from Biometric data to personal information is unbelievable. How did this pass an Apple REVIEW???
not to mention that the Apple App Privacy says it does not collect any data, then why did I just review the 10+ page privacy policy that talks about sharing your biometric data with Alibaba and other entities.
not to mention that the Apple App Privacy says it does not collect any data, then why did I just review the 10+ page privacy policy that talks about sharing your biometric data with Alibaba and other entities.
Show more
It's ok, but...
For the most part, the app is fine. The big problem is that it logs me out at seemingly random times, which is a really stupid thing for a door buzzer app to do.
Camera doesn’t work
I’ve tried several updates but the camera still doesn’t work. Which is the primary purpose of an app like this - so I can see who’s buzzing me before I let them in! Useless app
iPad version?
When can we expect an iPad optimized version of this app? And while you’re at it, a rewrite with a refreshed UI would be in order.
Apple Watch use requires iPhone in range
Even though Apple Watch has WiFi and Cellular connectivity, an iPhone needs to be in range (Bluetooth) and logged in. Watch, by itself, cannot open doors. As iPhone switches to house LAN via WiFi (which is likely to happen as door is approached), watch app needs to be cycled to avoid excessive spinning grey-wheel (single watch crown press, followed by re-tap watch app to shorten the wait to see Apple Watch door-opening buttons). Technically, Apple Watch should be able to connect to Akuvox door-entry box without presence of iPhone. If you expect to use your Apple Watch to open the door, don’t leave your iPhone at home.
Show more
Lack of customization
The app keeps asking for my camera and there is no way to turn it off. App is also slow to respond
Love it!
We use in our community and it’s fantastic. We have several useful features: the app you can give specific time access with numeric code or scan QR code, the person can also call you and you can open gate, you can open gate if you are in another car and it gives you access to view in camera who’s coming in. Oh I forgot, it can scan your face to let you in. It is a very versatile software/app. I love it!!!!
Show more
Shockingly poor
The app simply is broken and has tons of bugs
I’ve been left stuck outside my house not able to get in more times than I can count and the app is not getting fixed
Make sure you do not rely on this
I’ve been left stuck outside my house not able to get in more times than I can count and the app is not getting fixed
Make sure you do not rely on this
Poor Service
The app doesn’t work even when you login with correct credentials.
Terrible
This software just doesn’t work after it’s set up. Utter trash
Make it make sense
Clunky app. Could be much smoother and more reliable. Also a bit creepy with the amount of phone permissions it “needs”, like nah you don’t need access to my full contact list…
Worst app in existence
Constantly offline and no way to contact them. This has to be the worst service in existence.
Works Great for Our Family
This smart intercom app is incredibly reliable and perfect for family security. Live view and visitor notifications work smoothly, and temp keys make access easy and safe. The motion detection and monitoring features give me real peace of mind, especially with kids at home. Very user-friendly and convenient to use every day.
Show more
Fast and stable
I'm giving this app a full 5-star rating! The SIP video call feature is absolutely impressive—connection is incredibly fast, with clear and smooth video, and the call quality remains highly stable. Every time a visitor rings the bell, my phone connects almost instantly with no noticeable lag. The reliability and responsiveness have exceeded my expectations. Highly recommended for anyone looking for a dependable video intercom solution!
Show more
Good User Experience with Liveview - Truly Surprised
I'm genuinely surprised by the overall experience of this access control app, especially when used in public places with the appointment feature.
The liveview function works smoothly and makes it very easy to check visitors in real time before granting access.
The whole flow feels intuitive and well designed, even for first-time users. Making and managing reservations is straightforward, and it really improves efficiency and security in shared or public environments.
Overall, this is a good user experience that clearly shows attention to real-world use cases. Highly recommended
The liveview function works smoothly and makes it very easy to check visitors in real time before granting access.
The whole flow feels intuitive and well designed, even for first-time users. Making and managing reservations is straightforward, and it really improves efficiency and security in shared or public environments.
Overall, this is a good user experience that clearly shows attention to real-world use cases. Highly recommended
Show more
Intercom
Call-to-Unlock Feature Is Such a Lifesaver for Me!
This app is seriously so user-friendly, and I have to rave about its call-to-unlock function—it’s become a daily lifesaver for my busy routine.
Just last week, I was buried in back-to-back work meetings at the office when my mom texted saying she’d arrived at my apartment building with homemade meals. She’d forgotten her access card, and I was stuck in a crucial discussion with no way to dash downstairs to let her in. Normally, this would’ve meant her waiting around for an hour until my meeting ended, but then I remembered this app. As soon as her intercom call popped up on my phone, the clear video interface loaded instantly—I could see her standing right by the door, waving at the camera. After a quick chat to confirm it was her, I tapped the unlock button once, and that was it. No extra steps, no lag, just smooth, instant access.
The operation is so straightforward, even someone who’s not great with tech could use it without a second thought. Remote door opening has never been this easy, and I can’t imagine going back to the old days of rushing around to let people in anymore.
This app is seriously so user-friendly, and I have to rave about its call-to-unlock function—it’s become a daily lifesaver for my busy routine.
Just last week, I was buried in back-to-back work meetings at the office when my mom texted saying she’d arrived at my apartment building with homemade meals. She’d forgotten her access card, and I was stuck in a crucial discussion with no way to dash downstairs to let her in. Normally, this would’ve meant her waiting around for an hour until my meeting ended, but then I remembered this app. As soon as her intercom call popped up on my phone, the clear video interface loaded instantly—I could see her standing right by the door, waving at the camera. After a quick chat to confirm it was her, I tapped the unlock button once, and that was it. No extra steps, no lag, just smooth, instant access.
The operation is so straightforward, even someone who’s not great with tech could use it without a second thought. Remote door opening has never been this easy, and I can’t imagine going back to the old days of rushing around to let people in anymore.
Show more
