App errors
I always have delete and reinstall the app all over again, cause of the bugs and other app errors or messages it gives when the app is down. This is such an inconvenience. I’m not liking this
Unable to reach anyone for hours
I could not log into my account this morning or reach anyone by phone for hours. This is UNSAT. Call me ASAP
Can’t use app anymore
Latest update has destroyed ability to login with Face ID or password. Thanks Ally developers.
Trash app
New app disabled login - called to ask about solutions, after being on hold for 25 min was told its system maintenance and accounts are unavailable. First time in my life I am mad there was no notification or pop up from the onset.
Left my device behind
Now what? Website?
Latest update broken
I can’t log into my account. Customer service doesn’t exist.
The worst
Worst banking app I have ever
Recent update
Wtf! I updated the app yesterday and all of a sudden my face id doesn't work, my username and password are "wrong", and even when I try logging in online I'm getting an error that says "something's wrong try again later". WHAT?!
Bucket Distribution
Deposit bucket percentages don’t distribute properly as allocated. I must manually move bi weekly deposits into the proper buckets. This has been going one for almost a year now after I delayed one of my goals and changed my bucket deposit percentages. This has been going on for a year now even after opening 3 separate tickets with Ally. Customer service always says they will call back to give a status update and they never do. I must call back to check in on the issue only for them to claim it’s resolved or act like it’s a different issue when it’s not. This bucket allocation is the main reason I use Ally, I’m hoping they help get this solved or I’ll likely need to switch HYSA providers.
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Ally
Very good app
Doesn’t work while I’m using a well known, legitimate VPN.
Trash to me if it doesn’t work.
5 STARS
I love Ally, they have always been there for me whenever I need them.
Notification Limitations
I love ally banking. I switched to using their savings and their spending accounts instead of my local bank. There are so many more benefits. The only downfall is the notifications. I have seen this same review all over Reddit as well, so I know I’m not the only user that has noticed. The notifications are very vague and can only be received by setting a certain dollar amount for it to trigger a notification. I wish the notification would be more specific to what it was about, like most other financial apps do.
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Bad bank
Worst bank ever I wish
Debit Card Controls
Debit card controls are terrible on this app. They used to be so much better but now you can’t even find how to do it. Thumbs down.
Awesome
Really awesome bank. APY is really good!
Been a customer a long time
Your app is great and website wonderful as well
Easy to do!
Very great app!
Still can’t login!
Not able to login! I did the update. No luck! I deleted the app and reinstalled. No luck! #worthless
Transfers
Hard to find transfers it was easier before
