Haven’t been able to login
Where is customer service? I have been trying to log into this app since 6 AM. I have called customer service twice once I was hung up on and the last one I was on hold for 45 minutes and could no longer hold on. I was also tried to contact the company through chat. I was left waiting on chat for 37 minutes. I still have yet to speak to anyone. And it is now after business hours and no one will be back till Monday. So at this point, I have a fancy flashy ring, and an app that doesn’t work. And don’t forget the nonexistent customer service.
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Found differences
I find the calculations are quite off proteins are pretty close, but the fats and carbs are off quite a bit and I’m Saying this because I spent a weekend writing a food journal and write off the containers, calculating calories, carbs, fats, and proteins, and there was quite a bit of difference
Ring not holding charge
My ring is no longer holding a charge for the full day. I reached out and all they give you his tips. Very frustrated that I spent all this money on something that will not hold a charge.
Health hub
I like the fact that my steps are measured, my food is logged and I get direction each day based on my readiness score. The workouts are in app when I want them. I can log my own workouts too. I can log my weight and so basically it’s a hub for my health. I want to become healthier as I age not the reverse and I feel like this provides a dashboard where I can objectively do that.
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Change
Alter has changed my life
I am in the best condition of my life
Love the completeness of the integration of disciplines of activity mental and nutty all link to my DNA
I am in the best condition of my life
Love the completeness of the integration of disciplines of activity mental and nutty all link to my DNA
A lot of information
The app and its caloric intake tracking feature are impressive tools that offer detailed insights into your health. It monitors various aspects including your sleep patterns, food consumption, exercise routines, and more, providing a comprehensive overview of your well-being. It typically takes about a week to become familiar with its functionalities and navigation. Once you start using the device's ring notification system, you may find yourself resetting your routines and setting new health goals. Overall, this technology has significantly improved my health management. I had severely underestimated my caloric intake during breakfast, realizing that calories can accumulate rapidly throughout the day.
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Not Worth It!
It’s not worth the cost! The DNA part is not as informative as they lead you to believe. The mirror connection to the tracker is hit or miss. Do not finance! You get stuck in a never ending payment. They will not process returns.
App good; ring TERRIBLE
I love the guidance this app gives. I have had AlterMe for 193 days and my 2nd ring has died. I’m very disappointed because the app is so good but it matters none if the ring doesn’t do what it should do for a span of time. Now I have another lull in my data.
Pulled the trigger!
I added the mirror/screen at the last minute and I am so glad I did! I’m self motivated so I can workout at home. Once it was setup I loved it!! It’s awesome!! I’m not paying for a membership which are so expensive now. I’m saving time commuting. I love the ring but I think it could be even more robust! I was sick so I couldn’t work out and I couldn’t enter it. The Ring works great and I love the details I get. I was shocked that I shouldn’t be doing high impact and high intensity cuz that’s all I’ve done my whole life. I just didn’t look like I was fit. I had a layer of fat. Now I know to listen to my DNA and relax about my routine. It’s awesome actually. I’ll keep you posted !
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Alter me
I have a lot to learn, but I’m loving it. I’m extreme beginner.
Food generator is not working
I cannot generate me as. Continues to say it is catching up
Sucks
The so called AI scanner has a mind of its own. 95% of the time I’m not able to scan my food. I have to keep trying. I have an IPhone 16 and it says it works best with IPhone 17. My software is updated. Don’t have the funds to go and get a new IPhone now.
Overall really great
I love the guidance this app gives. Also, the check mark when objection is complete! This app does have some flaws, however every time I have had a malfunction, I have had incredible customer service. The turnaround for a resolution is very timely as well. I highly recommend this company for holistic driven health 🙌🏻
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Worth every penny
I’ve only used it for about a month now and I’m already sleeping so much better and am feeling way less stressed! The workouts are really fun and have a lot of variety. Even with just using it for a month, it has been worth every penny.
A program that works
From a lady who has had two gastric bands and reversals, a gastric sleeve, been on whole 30, Paleo, Weight Watchers, Gundry, Plant, paradox, and keto and struggled to lose every ounce this program has done wonders for me both mentally and physically. I have lost weight consistently, my body is less stressed and I actually believe I will get to a healthy weight for the first time ever on any plan. I love every type of workout although I do wish they would add rebounding. The app is easy to use all around It’s just a great program.
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Could be 5 stars😉💕🌴
Awesome App, just waiting to see if they add the option for adding conditions like POTS, EDS, MCAS, & others. As well as adding vibration plate & rebounding for exercise. Once they do they’ll get 5 stars from me!!!
Terrible product, shady business practices
For the first 10 months that I had this ring, it had to be replaced three times. I spent a lot of time trying to deal with customer service. The app was also very glitchy and I finally requested a refund and was told that I would get it but never received it. I discovered that this so-called refund was a credit app applied to my balance owed. So basically, I spent a lot of money for a product that I returned but my “refund” went to the company. this is one of the most frustrating experiences I have ever had with an app and with so-called customer service and I highly that if you’re looking for a ring tracker and exercise program, do NOT use this product.
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Trying something new
I like the idea of having workouts & nutrition geared towards my dna. The workouts are easy to follow & the app is easy to maneuver as well. My only issue is the workouts vids tend to freeze multiple times while the music in the background keeps playing. I wait a min or two before i’m forced to end the session & then go back to it. If they can fix that issue, the app & science behind it would be great.
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It’s something
The program itself is not all that for what you pay. And the app itself doesn’t work half the time neither does the hardware (ring). Customer support is subpar. If I could go back in time I would have never signed up.
Not worth it
I’ve been a member since September and unfortunately this is an expensive lesson learned.
This ring sucks, it’s bulky and I am constantly moving it to different fingers because it gets in the way of grabbing or holding stuff. And I was unable to return it because they only give you 30 days per their return policy. Ugh
And seemingly the ring doesn’t recognize any of my workouts that are done outside of the app. For example I’ve been doing Pilates and swimming and I take walks and it doesn’t register any of it. Disappointed!
Finally the financial company the makes sure they get your money is also a joke. I reached out to them to let them know I am unable to register my account online using any browser or any device. And all I received from them, is a message telling me how to register my account, and nothing addressing the errors I sent to them.
This ring sucks, it’s bulky and I am constantly moving it to different fingers because it gets in the way of grabbing or holding stuff. And I was unable to return it because they only give you 30 days per their return policy. Ugh
And seemingly the ring doesn’t recognize any of my workouts that are done outside of the app. For example I’ve been doing Pilates and swimming and I take walks and it doesn’t register any of it. Disappointed!
Finally the financial company the makes sure they get your money is also a joke. I reached out to them to let them know I am unable to register my account online using any browser or any device. And all I received from them, is a message telling me how to register my account, and nothing addressing the errors I sent to them.
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