Brutal
This app is just bad all around.
If you must use it, make sure you:
1. Connect the app to your frame
2. Accept the request on the frame
3. Refresh the devices on the app
4. Now select photos because you can’t select a device after selecting the photos for some reason (poor programming)
If you want to see a zoom in of a photo, it works fine. Just DO NOT swipe down to get out of the zoom in as you will lose all of your selected photos progress (poor programming)
If you select a large number of files, be patient. There isn’t a progress bar or notification to tell you something is happening. I waited 10 seconds and thought it wasn’t working so I added the photos again, only to find out I was going to send the same ones twice.
The frame seems to work fine, but this user experience is very frustrating. Please do not give this frame/app to someone who isn’t technically savvy.
If you must use it, make sure you:
1. Connect the app to your frame
2. Accept the request on the frame
3. Refresh the devices on the app
4. Now select photos because you can’t select a device after selecting the photos for some reason (poor programming)
If you want to see a zoom in of a photo, it works fine. Just DO NOT swipe down to get out of the zoom in as you will lose all of your selected photos progress (poor programming)
If you select a large number of files, be patient. There isn’t a progress bar or notification to tell you something is happening. I waited 10 seconds and thought it wasn’t working so I added the photos again, only to find out I was going to send the same ones twice.
The frame seems to work fine, but this user experience is very frustrating. Please do not give this frame/app to someone who isn’t technically savvy.
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Functionality needs improvement
It’s difficult to navigate and you should be able to see photos that have been loaded already like in the app of another competing smart frame. I can’t recall every photo uploaded and don’t know if someone else has already uploaded the same photo so it’s difficult to know which photos need to be added as the frame does not live in our home but the the home of my in laws.
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Worked less than a year.
I loved the frame until it just stopped working less than a year of owning it. Turns on and then only shows a black screen. Have tried to reboot several times.
We should have better tech by now
I’ve only had this a couple days but the app has already glitched multiple times and is just poorly designed in general. You can’t edit any settings on the smart frame through the app, you can pretty much only upload photos and videos and that’s it.
If you want to delete a photo you have to do it on the frame and from my understanding you cannot change the order of photos, also I tried using the “folder” feature but can’t seem to figure out how to add anything to it. I think we’re going to return it and get a different brand.
The quality on the frame was great though! I liked the size too.
If you want to delete a photo you have to do it on the frame and from my understanding you cannot change the order of photos, also I tried using the “folder” feature but can’t seem to figure out how to add anything to it. I think we’re going to return it and get a different brand.
The quality on the frame was great though! I liked the size too.
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Functional if patient
Ok the App doesn’t load multiple photos without freezing at first. I loaded 1 then 2 at a time and it got better and better. Last load was over 9 at one time and took 10 seconds to load. I think it learns as you go perhaps so be patient. I couldn’t get App to bind frame only because I didn’t follow the directions. Then it was easy. Nice looking frame.
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