Didn’t work
Downloaded the app set up the app and tried to send photos and nothing sent. Tried sending photos with the email and still nothing sent. Did a factory reset and repeat all the steps and still did not work. If the easiest instructions to get images don’t work I’m not gonna bother trying the harder steps. Returned the product instantly. Highly do not recommend.
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No delete option
App is not good, many basic options are missing. It’s a one way door in many features like you uploaded a picture, you cannot remove from gallery
Can’t invite friends and family
Cannot invite friends and family to upload pictures to it.
Perfect for Elderly Parents
We send pictures to this frame remotely so our parents can see pictures their grandkids. They like watching the slideshow. This seems easier for them than seeing them on their phone.
horrible app
i bought the frame went to plugged it in and i cant even sign into the god awful app without it telling me my email is already used or my username that i typed in is already used, no idea who made this app but they should be ashamed total waste of my money
Cannot create an account
Creating an account is impossible. It either says email already used, username already used, or invalid password no matter what I do or use. Return this product immediately before trying the app.
App is absolutely terrible
Can’t even get into the app to upload pics. Password reset just goes in circles and support is of no assistance. Avoid at all costs.
Could be so much more
This app is virtually useless..with no ability to configure frames, view/manage frame album…besides adding photos, anything useful such as setting on/off hours, configure brightness, player speed, etc had to be done from the frame. I mean why bother having an app? Pure laziness.
Not intuitive
Not intuitive and very difficult to update photos and if you do they don’t al transfer over
Difficult
Unfortunately, the smart frame is difficult over time. A few months later, after uploading my first batch of photos, it’s not allowing me to upload a new batch. I did all of their troubleshooting but still nothing new has uploaded.
Why can’t photos and videos play together?
This is a very basic feature request. Easy update to rollout. Lazy. Make it so videos and photos all play in one slide show. What else is the point of this? On my way to return it now.
App continually crashes
I can’t upload photos as the app won’t stop crashing
Crashes All The Time
I love the frame. The app? Horrible!! You have about 10secs to choose pics and click on “send” in the app, otherwise it Crashes!!! Happens All the freaking time!!! Who does the tech support & where are the ppl?! You can’t be selling this if you no longer work on the app maintenance. Scam!!!
Signup Error
Every time I try to create a login I get an “un known error”. Any suggestions?
Worked Perfectly Fine
Uploaded pictures both plugged in and wirelessly. Up to about 100 photos now and still working great.
This stinks!
Geezerboarder
Do you love your family?
If so, please don't buy this. You'll only see them when the software decides it to be so, and then when it does, it doesn't follow the schedule you set. So while you snooze through the night it'll be gladly revealing your memories, then as soon as you wake up it'll shut off because why not?
Really?
Bad app design and function. Compared to the dozens of apps we use everyday, this one rates at the bottom. It’s as if the designer never had to transfer photos from an iPhone to the frame. Worse than watching paint dry. I give it 2 stars because the frame itself is quite nice. Frame interface is not great but once you figure it out, the number of clicks recedes.
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Issues
I love the idea of this frame and the app but it is full of issues. Sometimes you can send photos through email and they’ll show up on the frame other times they don’t show up. When you use the app to send photos to the frame, they sometimes don’t show up. Sometimes some of the settings work such as the light detection, or the sleep function and other times they don’t work. I will definitely buy from a different manufacturer and get rid of this one. Don’t waste your money.
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Where are my pics
They're NOT going to the frame - so where the heck are they????
