Ghastly
First off my kid loves the app and being able to try out new games, but the content is huge and there is no way to select. You either get 1million or 2 million apps, no ability to select preferred genre just by age filters and there is no sense of order. To boot, the parent app is not simple and the kids cant access the full content on iphone or ipad as the apps are blocked (only books videos etc are available so limited functionality. Given i pay monthly for this, i dont know why i bother. Please give us something simple and easy
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Not intuitive
Difficult to navigate. Not intuitive. Can’t add apps.
Content Management is not User Friendly
It is very difficult to remove content from the Home Screen on my kids Fire tablet. You should be able to do it easily in parent mode. I delete something and then it shows up again in ‘Recent’ and my kids just open it up again.
App is not working for the parent dashboard
The app keeps crashing and saying something went wrong and can’t connect to the parent dashboard. Not able to control setting from my phone. I have to make all changes directly on the tablet because the app is not working. Very disappointed especially how much they charge for the service.
Janky app experience
This app is pretty bad on an iPad. It works better on my Samsung phone but even there I come across with problems. The most annoying is when I want to open books and it keeps saying they are not available anymore. Why are they on display then?? So disappointing. I just came across with 3 in a row. Try and explain this to a 4 yo when she chose a book only to be told it’s not available. Games crash frequently, videos look awkward on the screen. I won’t be subscribing that’s for sure. Ripoff…
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