Ark Residents User Reviews

Customer Experience

Positive experience51.9% of reviews
Neutral11.1% of reviews
Negative experience37.0% of reviews

~ Based on 27 written reviews from the US App Store.

Is Ark Residents Safe?

Not enough ratings yet to assess Ark Residents.

Is Ark Residents Legit?

Ark Residents appears to be a legitimate app. AppsHunter Legitimacy Score for Ark Residents is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Progress

We’ve not had many messages but so far so good
Just one small thing that may assist initially until residents get used to Ark would be an alert to advise of a new message

Good to manager

Good no complains

It’s great

Works really well for our building, we use it most days. Nice to use and looks good on my home screen ☺️

New update

The new update causes me to lose messages I can't see any messages from people especially on the Marketplace place.

Jim Martin

Would be better if this also allowed us to communicate with other residents as well as RMG!!

Not bad but needs fine tuning

It’s an ok app and is easier than emailing my management company however there are a few bugs. Tapping notifications doesn’t always result in the app being opened up in the expected place.

Community chat text entry box is covered by the keyboard so you can’t see what you’re writing.

Why is community chat buried in menu page? At least let me adjust which parts of the app are pinned to the bottom navigation bar.
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Ark Notifications

I wish Ark notifications like Marketplace or parcel jumped to that section of the app

ARK

Outstanding App and management response

Make it work properly!

A great app if it worked properly. There are bugs and problems at every turn in this app. The most annoying one is when uploading a report in the conversation section. When typing a message and uploading media, the app regularly crashes. This means I have to retype out the report section, because it looses the uploaded image and data, and you have to start a fresh. This means most of my conversations with the property management agency does not have images attached, which is highly frustrating and have to resort to emailing them separately to a mail box. Which defeats the point of having an app for estate management. The FixFlo extension in the app is also just as bad when trying to report issues.
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Window for residents

“Thank you so much really love the Windows its nice and clean thank guys for your support always 😊,,

Ark

Good app for new tenants, easy to set up and shows all the things going on in your building!

Roan Greenwood

Booking is super buggy.

Calendar is as bad as it gets.

Trash

Basically a trash app. A six year old could make a more successful and intuitive UI.

Excellent When Working

App is perfect for its job but twice in the last few months it has stopped working. The application will not load and you either have to repeat overly delete and re-download or just wait a week. Very annoying when I have to ask someone else to download the app for me so I can use it. Fix this please.
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Very useful

The app is very useful and convenient, however, it still has bugs and sometimes has issues

The app crushed

The app is not stable and crushed today. Fortunately I reinstalled it and it works.

Re: App not working

I can not open the apps on my main even though I have updated it few days ago.

Fix the bug!!!

Come guys, fix the bug! It’s all black screen.

Keeps crashing

Awful app. Keeps crashing, sometimes doesn’t open past the Home Screen, having to repeatedly uninstall and reinstall.

Good and useful

Really good app…could be a bit faster. But aside from that it does all that is needed