Works Great
I have had no issues with this app functioning as intended. I’ve always been able to login, see my appointments, messages, results etc with no problems. My only suggestion is when I get a notification of new documents, it would be helpful if the old results were marked as “read” or if the new results were bolder or highlighted in some way so it’s easier to find.
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Forced update with bugs
I was forced to update my app this morning, and now anytime I try to create a new message, the app shuts down. Never had this problem before, but it’s a catastrophic issue since messaging is the main functionality I use. Please try not to introduce new bugs in updates, especially if you force them on users…
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Love this app!
It’s super easy to view my results and message my provider. I love all the little images it gave for the results when I had my egg retrieval! The app is super easy to navigate
QR code sign in is terrible
QR code requirement for sign in is terrible and it does not work if your phone is not on certain versions of iOS so I spent 20 mins unable to sign in to get blood work
Desktop website never works
Every single time I try to log in via chrome or Firefox it has me add a verification code. I put in the verification code and it takes me to a consent form and tells me to create a new user name and password. I already have one!!! It’s literally the one I put in that forced me to do the verification code!!! Then when I try to put in my details it says “THIS ACCOUNT ALREADY EXISTS”. OF COURSE IT EXISTS!!!!!!!! THAT’S WHAT I PUT TO LOG IN. I literally cannot access my account to read consent forms on my laptop. This headache experience makes me not want to use RMA at all.
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