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Asset Essentials

Asset Essentials

by Brightly Software, Inc.

235 ratings
77 reviews
💼 Business
🔍 Reference
Free

Details

  • Released
  • Updated
  • August 5, 2017
  • July 16, 2026

Features

Developer

Brightly Software, Inc.
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Asset Essentials screenshot #1 for iPhone
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About

Manage maintenance tasks and assets from anywhere with this mobile solution. Access work orders, track time, scan QR codes, and capture images on the go. Improve team efficiency by eliminating office trips for task updates.

✓Offline access to work orders and assets
✓Work timer and editing functionality
✓Search and filter capabilities
✓QR code scanning for assets and parts
✓Camera integration for image capture
✓Geolocation for asset and work order tagging
Show original description

What users say

Summarized from real user reviews of Asset Essentials. Based on 235 reviews and a 2.8/5 average, it highlights the 7 positives and 11 negatives reviewers mention most about this Business app.

Positive things

  • 👍Easy to navigate and use
  • 📋Effective work order management
  • 📸Photo and file attachment capabilities
  • ⏱️Labor cost tracking with timer feature
  • 🔄Continuous updates and new features
  • 💼Valuable asset management tool
  • ⚡Improved performance after updates

Negative things

  • 🐛Frequent app crashes and freezing
  • 🔐Constant forced logout and re-login requirements
  • ⏳Slow loading and buffering issues
  • 📱Poor mobile app design and interface
  • 🔌Unreliable connectivity and offline behavior
  • 🎯Non-intuitive and convoluted user experience
  • 📸Photo upload failures and limitations
  • 🔍Ineffective search functionality
  • ⚠️Data loss on crashes
  • 🚫App won't launch or opens then closes
  • 🔐Privacy policy violations with photo permissions
See all reviews

What's New in Asset Essentials

3.2.10

July 16, 2026

Bugfixes and Improvements

User reviews

Most RecentHighest RatedLowest Rated

It’s my device I want to stay logged in.

When I try to enter something into “Custom Fields” the keyboard won’t come up. A screen briefly pops up that gives me the option to save my login information, but it goes away in a fraction of a second. That is too short to let me actually hit the save button. Why don’t you people care about improving your app? The iOS app should give you the option to stay logged in if it’s your personal device so you don’t have to constantly re-login all the time, but then again you don’t read these reviews or apparently want to improve your product or rating.
Show more
The Askani WalrusThe Askani Walrus

Response from developer

Thank you for taking the time to write this review. Security is a high priority for us. To help reduce the chances of malicious activity we do require users to log in at regular intervals. We’re sorry to hear of your frustrations and would like to find a solution. Would you please reach out to support@brightlysoftware.com or 877-655-3833, so we can help?

App violates Apple privacy policy

Photo upload fails under iOS Limited Photos permission. App only functions when “All Photos” access is granted, which contradicts Apple’s privacy model. Vendor has been notified for months.
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It’s my device I want to stay logged in.

A screen briefly pops up that gives me the option to save my login information, but it goes away in a fraction of a second. That is too short to let me actually hit the save button. Why don’t you people care about improving your app? The iOS app should give you the option to stay logged in if it’s your personal device so you don’t have to constantly re-login all the time, but then again you don’t read these reviews or apparently want to improve your product or rating.
Show more
The Askani WalrusThe Askani Walrus

Response from developer

Thank you for taking the time to write this review. Security is a high priority for us. To help reduce the chances of malicious activity we do require users to log in at regular intervals. We’re sorry to hear of your frustrations and would like to find a solution. Would you please reach out to support@brightlysoftware.com or 877-655-3833, so we can help?

App not working correctly

Having issues with being able to access locations and when doing a work order setting up the WO status is blank and don’t have any drop downs. This is all on the mobile app.
rech1050rech1050

It’s my device I want to stay logged in.

The iOS app should give you the option to stay logged in if it’s your personal device so you don’t have to constantly re-login all the time, but then again you don’t read these reviews or apparently want to improve your product or rating.
The Askani WalrusThe Askani Walrus

Response from developer

Thank you for taking the time to write this review. Security is a high priority for us. To help reduce the chances of malicious activity we do require users to log in at regular intervals. We’re sorry to hear of your frustrations and would like to find a solution. Would you please reach out to support@brightlysoftware.com or 877-655-3833, so we can help?

See 72 more reviews

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User experience

🐞

Reported Bugs

19 issues

Keyboard won't appear for Custom Fields entry

Bug

Login save dialog disappears too quickly

Bug

Photo upload fails under iOS Limited Photos permission

Bug

App crashes when issuing parts

Bug

Work order status dropdown shows blank with no options

Bug

Location access not functioning properly

Bug

App crashes when opening work orders with data loss

Bug

Slow work order loading (up to 2 minutes)

Bug

Cannot attach files and photos to work orders

Bug

Parts search returns no results despite correct keywords

Bug

App randomly saves incorrect work order titles

Bug

Session expires while actively using the app

Bug

Black screen after splash screen on launch

Bug

App requires reinstall after updates

Bug

Picture upload shows only previously uploaded images

Bug

Scroll position resets to top after selecting work order

Bug

App crashes on startup before login screen

Bug

Bad gateway error messages

Bug

Photos clipped when taken within app

Bug
✨

Requested Features

11 requests

Persistent login option for personal devices

Feature

Auto-fill for commonly used fields

Feature

Prioritize frequently used options at top of dropdown lists

Feature

Push notifications for new work order assignments

Feature

Improved filtering system for work orders

Feature

Visible comment and association sections in mobile app

Feature

Better search with keyword exclusion options

Feature

Maintain scroll position when returning to work order list

Feature

Simplified interface for non-technical users

Feature

Custom Fields keyboard support

Feature

Work order status dropdown functionality

Feature

FAQ

What does the Asset Essentials mobile app do?

The Asset Essentials mobile app provides access to the core capabilities of the Asset Essentials maintenance management solution. It allows users to manage maintenance requests and work orders, access assets, track work timers, and utilize features like QR code scanning and camera integration.

What are the key features of the Asset Essentials app?

Key features include offline access to work orders and assets, work timers with editing functionality, search and filter capabilities, QR code scanning for quick asset access, camera integration to associate images with records, and geolocation for tagging assets and work orders.

Is the Asset Essentials app free to download?

The application is free to download. However, it is a mobile version of the Asset Essentials solution, implying that access to its full functionality may require a subscription or license to the main Asset Essentials platform.

What devices is the Asset Essentials app compatible with?

The Asset Essentials mobile app is accessible on Apple smartphone and tablet devices, such as iPhones and iPads. Compatibility is dependent on meeting the app's specific hardware and operating system requirements.

How does this app help improve team efficiency?

By providing mobile access to maintenance management tools, technicians can increase productivity on the go. The app eliminates the need for trips back to the office to update tasks or retrieve information, thereby improving overall team efficiency.