Maintenance at ccisd
Just started using this and unless you can carry around a computer in your vehicle you can’t do anything. Can not complete work orders or stop timers. Can not fill out anything on the workorder such as action taken or enter parts used. Feel like it was a large waste of money.
It’s my device I want to stay logged in.
When I try to enter something into “Custom Fields” the keyboard won’t come up. A screen briefly pops up that gives me the option to save my login information, but it goes away in a fraction of a second. That is too short to let me actually hit the save button. Why don’t you people care about improving your app? The iOS app should give you the option to stay logged in if it’s your personal device so you don’t have to constantly re-login all the time, but then again you don’t read these reviews or apparently want to improve your product or rating.
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Response from developer
Thank you for taking the time to write this review. Security is a high priority for us. To help reduce the chances of malicious activity we do require users to log in at regular intervals. We’re sorry to hear of your frustrations and would like to find a solution. Would you please reach out to support@brightlysoftware.com or 877-655-3833, so we can help?
App violates Apple privacy policy
Photo upload fails under iOS Limited Photos permission. App only functions when “All Photos” access is granted, which contradicts Apple’s privacy model. Vendor has been notified for months.
It’s my device I want to stay logged in.
A screen briefly pops up that gives me the option to save my login information, but it goes away in a fraction of a second. That is too short to let me actually hit the save button. Why don’t you people care about improving your app? The iOS app should give you the option to stay logged in if it’s your personal device so you don’t have to constantly re-login all the time, but then again you don’t read these reviews or apparently want to improve your product or rating.
Show more
Response from developer
Thank you for taking the time to write this review. Security is a high priority for us. To help reduce the chances of malicious activity we do require users to log in at regular intervals. We’re sorry to hear of your frustrations and would like to find a solution. Would you please reach out to support@brightlysoftware.com or 877-655-3833, so we can help?
App not working correctly
Having issues with being able to access locations and when doing a work order setting up the WO status is blank and don’t have any drop downs. This is all on the mobile app.
