Will not stay connected
Even when the aids are 1 foot from me they won’t stay connected. Works great if they would stay connected. Batteries go down very fast!
Frustrating
Always telling me cannot connect when my hearing aids are in my ears. Must put in charging case then remove so app connects. Really frustrating and cumbersome!!
So annoying
App won’t stay connected, so every time I want to use the app, I have to put the hearing aids back in the charger and take them out.
Serious problems
Firstly, the charging case needs redesign ing- if you take out the aid you put away first I have found that, because the leads are crossed over one another, you pull out the other aid as well, which ends up on the floor.
Secondly, there are serious problems with the Bluetooth connection. I have found it takes up to 5 times to connect the bluetooth and even then the connection can drop out, requiring them to be reprogrammed again.
Third, on a positive note, the units operate well if they are just used as hearing sids. One personal problem however- I work in an area where there are lots of door access badge readers, so when in their proximity sll I get is a loud crackling noise from the aids. They are good for everyday use otherwise, just not at work.
Secondly, there are serious problems with the Bluetooth connection. I have found it takes up to 5 times to connect the bluetooth and even then the connection can drop out, requiring them to be reprogrammed again.
Third, on a positive note, the units operate well if they are just used as hearing sids. One personal problem however- I work in an area where there are lots of door access badge readers, so when in their proximity sll I get is a loud crackling noise from the aids. They are good for everyday use otherwise, just not at work.
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Application Needs Work
The hearing aids are as good as others I've tried in the past, but the functionality of the application is poor. The devices constantly disconnect and I need to carry the case, constantly, in the event they disconnect. Please, please update the application with more consistently.
