Efficient and fantastic
The app allows you to check in before arriving and look at what is happening entertainment wise and what is available on the menu in the al a carte restaurant and choose your bookings even before you have arrived which is fantastic!
Helpful app
Very good app that you can do booking of every restaurant and also sort out your night with full listings and you can set reminders for them too
Does not work
Nothing on the app works. I can’t check in.
Great Stay
Upgraded free of charge and looked after extremely well throughout our stay
Liza forshaw
Excellent
Good but needs improvements
Not all information is searchable on the app and requires external sites to get information for the hotel
Great app, everything you need and easy to navigate!
All info on there ànd very easy to use!
Really easy to use
Really easy to use and great access to see what’s on, book reservations and more
JG
Awesome resort!!
Doesn’t work
It works well to book your
stay. Once you are in the hotel and try to see you bookings- forget it. Never open. Vers disappointing
stay. Once you are in the hotel and try to see you bookings- forget it. Never open. Vers disappointing
Overly Complicated
I have a booking for 5 people on the old system and the Hyatt system won’t recognize it, and I can’t get reservations for dinner for our entire 8 person group. Plus the lack of BP access makes you email the contact page to check in. No idea if the can do dinner reservations for us all. To do dinner reservations on the app you have to add the other reservation numbers individually for each dinner booking. Ugh!
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Great service
Amazing place for family and friends
Ok app.
Very disappointed that we couldn't check in. Couldn't get reservations until we arrived. Missed out on a few restaurants that were really wanted to try. Did ask for help. They sent me to a web page. That didn't work. Got here and they said, oh you are checked in.
Très bien
Pratique! Merci
Loading trop long
Fonctionnait super bien, jusqu’à la mise à jour du 7 juillet. Prend plusieurs minutes à loader.
Super App
Fonctionne tres bien.
Great App
Comprehensive,easy to use full of useful information
App Issues
Having issues with the app. It won’t let me click on anything. Trying to reserve à la carte for dinner and I don’t have many options. Disappointed and off to a bad start.
Very glitchy
Rarely loads on first try. Often have to close out app completely, re-open then refresh until it loads. Could not access full app until I was at the resort, even in the 10 day window so we were not able to pick any dinners ourselves. On resort wifi, the app rarely works.
Best attention to detail
This is the 3rd time we have booked a stay at Bahia Principe Coba, even though we have seen some changes the meaning still is to make people happy, we love all the infrastructure you offer, and your superstar staff, Don Jose , don Abraham, don Manuel, at the lobby entrance and transportation, Karen and Jeremias, at the restaurant, Irazu at the front desk and Mateo at customer service are some of the wonderful people we have met and enjoyed being attended by. Thanks for all your ways to make our stay an unforgettable time.
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