Poor Service
My relationship with Bajaj is through my employer and Bajaj service absolutely very inhuman and poor service
Instance I was using for very first time and I have a 2 year old baby and situation is my wife leg was fractured. The payment to radiology was chosen as consultation because on one hand I have my baby and other hand using non network payment option and by mistake it was selected for consultation. This was not approved stating this is due the terms and conditions of my employer. To me my employer would have terms for incorrect claims, however in this case all the admin task of bajaj of selecting and approving is passed back to users who at medical centres comes with various challenges and they are adding one more to users and rejected the claim
If CEO OF BAJAJ IF READING IT DO KNOW THIS PROCESS IS REALLY HUMAN APPROACH? WHAT WOULD YOU DO TO THESE SERVICE PROVIDERS IN THIS INSTANCE?
Instance I was using for very first time and I have a 2 year old baby and situation is my wife leg was fractured. The payment to radiology was chosen as consultation because on one hand I have my baby and other hand using non network payment option and by mistake it was selected for consultation. This was not approved stating this is due the terms and conditions of my employer. To me my employer would have terms for incorrect claims, however in this case all the admin task of bajaj of selecting and approving is passed back to users who at medical centres comes with various challenges and they are adding one more to users and rejected the claim
If CEO OF BAJAJ IF READING IT DO KNOW THIS PROCESS IS REALLY HUMAN APPROACH? WHAT WOULD YOU DO TO THESE SERVICE PROVIDERS IN THIS INSTANCE?
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Service
Overall, Bajaj Finserv Health is a solid healthcare platform, especially for those looking for convenient doctor consultations, health services, and insurance options. It’s a reliable choice for users who value ease of use, secure transactions, and a variety of healthcare services. However, pricing and support can be areas for improvement.
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Outstanding
This review is on the App and Bajaja Allianz health insurance. Recently I had very good experience with the Insurance. My father was operated in the hospital, and as soon as he was admitted my RM Mr. Bhushan and Riddhi called me and asked for any support. At the day of discharge the RM was continuously following up for the claim settlement, and he did it very well. Also after the discharge of my father from hospital, for follow-up I booked the appointment from the app. And claim the medical bill through the app and got it reimbursed within 2 days. Great experience with Bajaj Allianz. One can go with it without thinking twice.
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Quick Claim Reimbursement
“This application is excellent, and the claims are settled very quickly. The interface is user-friendly, and the response time is impressive, making the entire process smooth and stress-free. Highly recommended for those seeking efficiency and reliability in claim handling.” Thank you Siddhi
Re
App is very easy to operate and claim process is also very easy and quick.
Siddhi from claims team was very helpful in assisting me in claim process. overall my experience on this app and with Bajaj Health is good. Thank you Team for providing such a great service. Thank you Ms. Siddhi
Siddhi from claims team was very helpful in assisting me in claim process. overall my experience on this app and with Bajaj Health is good. Thank you Team for providing such a great service. Thank you Ms. Siddhi
