I expected the app to be horrible and I was not disappointed
During onboarding, the ‘Back’ button during passport scan does not work. Scanning the MRX results in the app freezing and does not move forward.
Updated app.
It took several attempts to use the app, eventually all good, excellent customer service when I contacted BoC for advice.
Bank app failure
The app does not respond after scanning passport photo. It stays stuck on the screen. I’ve done all troubleshooting options. Nothing.
‘Menu - Messages’ don’t open on iPadPro iOS 18.7.1: Urgent fix required
Update 24/02/26: latest bug fixes haven’t fixed the messages button - it shuts down the app instantly when tapped.
Messages (from the drop down menu on the left) don’t open when tapped on iPad Pro (iOS 18.7.1). Please fix as soon as you can! I can’t read any communication messages from the bank - even in a web browser! Thanks!
Messages (from the drop down menu on the left) don’t open when tapped on iPad Pro (iOS 18.7.1). Please fix as soon as you can! I can’t read any communication messages from the bank - even in a web browser! Thanks!
Show more
‘Menu - Messages’ don’t open on iPadPro iOS 18.7.1: Urgent fix required
Update 7/02/26: I can see you tried to fix the bug below, but now tapping ‘messages’ just shuts down the app completely!
Messages (from the drop down menu on the left) don’t open when tapped on iPad Pro (iOS 18.7.1). Please fix as soon as you can! I can’t read any communication messages from the bank - even in a web browser! Thanks!
Messages (from the drop down menu on the left) don’t open when tapped on iPad Pro (iOS 18.7.1). Please fix as soon as you can! I can’t read any communication messages from the bank - even in a web browser! Thanks!
Show more






