Basket.app User Reviews

Customer Experience

Positive experience50.6% of reviews
Neutral10.6% of reviews
Negative experience38.8% of reviews

~ Based on 85 written reviews from the US App Store.

What users say

Is Basket.app Safe?

Basket.app : Grocery Shopping appears safe based on user ratings. AppsHunter Safety Score for Basket.app is 92/100.

This assessment is based on 2,406 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.4% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 2,404 App Store ratings for Basket.app.

Is Basket.app Legit?

Basket.app : Grocery Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for Basket.app is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t Even Register!

No wonder this app doesn’t have as many people using it as the others, they’re probably like me and can’t even register to get in! All I keep getting is an error message that says, “something went wrong”. I’ve tried for multiple days & still get the same error message. I know it’s nothing I’m doing wrong.

Would’ve been nice to try this out. I heard good things about this app.
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Broken

App doesn’t work, keeps glitching.

Glitchy

I tried to search for items in the app and it just kept flashing the logo and error messages. Can’t even get the app to work.

What happened

This app used to be so good

Download

I tried to download but it keep giving an error

App doesn’t work

App is glitching and won’t work

Something went wrong!

I can’t even open the app! The minute I open it says something went wrong then keeps refreshing but nothing shows!

Well done 👍

Edit: why is the app not working? I keep getting an error message.

I honestly don’t see myself going to the supermarket again, this app is very user friendly and the delivery is always very fast, and most importantly the customer service is excellent!

The app is not working with me at all

It is so stuck

the app doesn’t work

the app doesn’t work

طريقة الدفع

مزعج جدا تحديد طريقة الدفع بالكاش فقط

No receipts

I got an issue with an order amount differing from the app estimation. That happens often ok. But when I asked the help center by chat to send me the cashier receipt just to understand the gap between totals, I just got stupid answers until the point that they just removed the chat option from the help center. Nice method ! Why did you stop providing the cashier receipt ? You used to do it before.
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Worst app

This is the completely worst app I have ever seen in my life it’s too difficult I couldn’t even punch in my number I couldn’t make an delivery too difficult

Address addition needs improving.

I love this app I’ve been using it since 2020, but adding an address feels slow and I can’t change the map to satellite view that shows buildings. I would also like to see apple pay on the app.

لا انصح

اسوء تطبيق شفتو في حياتي!!! لا يمكن اضافة المنتجات الى السله!! وكل مره يعيدني الى نقطة البدايه!

App is good but slow and unstable

Slow and unstable at times

Payment method

Credit card payment online or upon delivery is much needed ! Now days we pay everything online and we don’t have cash available

اسعار اعلى من المتجر و يرفض تسليم فواتير

للاسف التطبيق انحدر بالخدمه و لاحظت ارتفاع و فرق بالاسعار، و ادارة التطبيق لا تصدر فواتير موثقه و تمنع المشتري من استلام فاتوره المتجر، و عند الاصرار على استلامها و التهديد بالغاء الطلب، كان هناك فرق عشر دنانير بين ما تم دفعه بالمتجر و ما تم حسابه على التطبيق من غير اجرة الخدمة و التوصيل.

تسوق

الخدمه ممتازة و لكن ارجو اضافة المزيد من المنتجات الطازجه في قسم الخضراوات و اللحوم و الدجاج
و شكراً

Awesome

Basket is convenient, practical & efficient. Thank you for such great service!