Automerit is not user friendly
I wish this was a plug in to the actual car. It’s bothersome to have to constantly advise the app that I am not the driver or a passenger in someone else car. It takes up too much time and I often forget about doing it with my busy lifestyle so I often get dinged for inaccurate readings since I’m not the one speeding or unit driving and using my cellphone. There has to be a more user friendly way!
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34% increase
I am extremely disappointed with my recent renewal experience with Belairdirect.
My home insurance premium increased approximately 34%. I have had no claims, made no renovations, and made no changes to my coverage, so this increase came as a complete shock.
I called customer service expecting a clear explanation. To the representative’s credit, even he expressed surprise at how much my premium had increased. Unfortunately, he was unable to provide a specific reason. The only explanation offered was that there had been a large number of insurance claims across the country this year, which “could have” impacted my premium.
As a long time, claims- free customer, I find it frustrating to face such a significant increase without a clear, transparent explanation. If premiums are going to rise by more than one-third, customers deserve more than speculation about what “could have” caused it.
I understand that insurance rates can increase over time, but a 34% jump with no changes to my policy or claims history feels unreasonable. Transparency and clear communication are essential, and unfortunately, this experience has left me questioning whether my loyalty as a customer is valued.
I will be shopping around before renewing my policy and would encourage others to review their renewal carefully rather than assuming such a large increase is justified.
My home insurance premium increased approximately 34%. I have had no claims, made no renovations, and made no changes to my coverage, so this increase came as a complete shock.
I called customer service expecting a clear explanation. To the representative’s credit, even he expressed surprise at how much my premium had increased. Unfortunately, he was unable to provide a specific reason. The only explanation offered was that there had been a large number of insurance claims across the country this year, which “could have” impacted my premium.
As a long time, claims- free customer, I find it frustrating to face such a significant increase without a clear, transparent explanation. If premiums are going to rise by more than one-third, customers deserve more than speculation about what “could have” caused it.
I understand that insurance rates can increase over time, but a 34% jump with no changes to my policy or claims history feels unreasonable. Transparency and clear communication are essential, and unfortunately, this experience has left me questioning whether my loyalty as a customer is valued.
I will be shopping around before renewing my policy and would encourage others to review their renewal carefully rather than assuming such a large increase is justified.
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Pourris
C’est une vraie cochonnerie, c’est non fonctionnel. Tout ce qui est important nécessite de parler a qqu. Évidemment il n’y a pas de numéro de téléphone.
Sucks
Never works says retry all the time
Service clavardage avec Manel
Merci Manel pour ton service , rapide ,efficace et professionnel
Language
I don’t speak French simply because I live in Quebec. Can’t figure out how to change the app language.
Waste of time and money.
This app was absolutely useless. UPDATE I have now cancelled my policy. I do not recommend anyone to use this company. Completely dissatisfied. The only reason they get one star is because apple doesn’t allow you to put 0/5 but 0/5 is my experience.
Hate it works for car but nothing else
It is hard to understand you cant find any info and it only marks ur car movement but nothing else about ur actual account or policy
Doesn’t Always Work!
On April 27th I had a fender bender in a parking lot outside Country Hills UPS depot. And Automerit chose not to work. What????
Add dark icon
Please have a dark icon 🙏🏻
Application complètement inutile!
A quoi a sert cet application si elle est même pas capable de changer de voiture pour une nouvelle!!! aucune mise a jour sur l’application après 4 jours ouvrable ! A chaque changement de n’importe ont est obligé d’appeler. même un changement d’un km faut appeler. Application complètement inutile!! 😠
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Service
Excellent service and very fast
1000/10
I had a great experience working with Mr. Fardeen. He took the time to understand my needs and worked hard to find me an excellent rate with the right coverage. I highly recommend their services to anyone looking for a great insurance quote and outstanding customer service!
Waste of time
This app was absolutely useless.
Great Insurance
The app is user friendly and pricing can’t beat.
Unsatisfactory.
The Hard Of Hearing , DEAF , deserve to be accommodated but aren’t.
It took too long for the real agent to come up with a work around solution to allow me to pay my account in full without having to make a phone call which as I explained was too challenging for me to communicate effectively.
His insistence on me calling the toll free number was frustrating . Instead of offering any suggestion of how I could be helped without calling he was set on the protocol of phoning or cancellation if I let the deadline pass.
Only when I indicated that I had a legal right proclaimed by the federal government and would resort to requesting their intervention if a manner of accommodating my disability wasn’t met.
Finally , he offered to find out from accounts how I could send my payment by interact.
Once he gave me the contact of whom to send the funds to , it was all resolved and paid in full within a few minutes.
Not good enough , wasting time instead of seeking a solution immediately.
It took too long for the real agent to come up with a work around solution to allow me to pay my account in full without having to make a phone call which as I explained was too challenging for me to communicate effectively.
His insistence on me calling the toll free number was frustrating . Instead of offering any suggestion of how I could be helped without calling he was set on the protocol of phoning or cancellation if I let the deadline pass.
Only when I indicated that I had a legal right proclaimed by the federal government and would resort to requesting their intervention if a manner of accommodating my disability wasn’t met.
Finally , he offered to find out from accounts how I could send my payment by interact.
Once he gave me the contact of whom to send the funds to , it was all resolved and paid in full within a few minutes.
Not good enough , wasting time instead of seeking a solution immediately.
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Insurance app that does not show your insurance policy
The app’s purpose is only auto merit.
cannot see pertinent info Terrible app
Useless for checking any home insurance bills.
Worst experience
If you buy it’s good but this company make you live literally
so hard if you cancel it they charge you double the insurance price and I you need the letter of experience they don’t give you . Never buy from them
Please
so hard if you cancel it they charge you double the insurance price and I you need the letter of experience they don’t give you . Never buy from them
Please
Ongoing evaluation
1st day with new app
