Benefits Pro User Reviews

Customer Experience

Positive experience38.6% of reviews
Neutral11.9% of reviews
Negative experience49.5% of reviews

~ Based on 497 written reviews from the US App Store.

What users say

Is Benefits Pro Safe?

Benefits Pro appears safe based on user ratings. AppsHunter Safety Score for Benefits Pro is 94/100.

This assessment is based on 52,741 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
3.2% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 52,741 App Store ratings for Benefits Pro.

Is Benefits Pro Legit?

Benefits Pro appears to be a legitimate app. AppsHunter Legitimacy Score for Benefits Pro is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Difficult to navigate

So confusing! It doesn’t have to be so complicated!

Price

The prices are very high

Great Spp

This app is very easy and efficient to use to place orders on line.

Precio

Todo está demasiado caro

Benefits Pro

I had a great experience with Online Benefits Pro. The information was easy to understand, the process was convenient, and I especially liked how easy it was to shop for groceries and OTC products. The website made it simple to find what I needed and use my benefits. Overall, it was a helpful, convenient, and user-friendly experience.
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Very confusing website

I find this website confusing and I cannot even log into my account

TOO MANY ANNOYING F GLITCHES

This thing is awful. Every time I try to book a ride online online whenever they ask me to it keeps logging me out after a few seconds if I need to find the exact address for this stupid thing, and certain addresses are not available for pick up you have to call in to do it. And the staff regarding the transportation section are ignoramuses. don’t waste your time, extremely frustrating very very, very frustrating.
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Not working

Just started giving me problems can’t log in.

Bug

I don’t know how else to reach you but I can’t sign onto app or website. Some weird glitch is happening when signing on. I tried rebooting; it didn’t work. Message on screen: object reference not set to an instance of on object.

App Does Not Let Me Log In

Been trying to login through the app but it keeps stating “Object Reference Not Set to an instance of an object” I don’t even know what that means! App is unusable.

Great app but…

Today tried to log in on my phone and it kept trying to over and over like in a loop. I did take a screen shot and copied what the problem message said, so it said Object reference not set to an instance of an object. Then it would try to log in again and every time same message. I would hope you know how to fix or have an update soon or I may have to delete the app because right now it’s useless I can’t check on my orders or even order anything or check my balances…
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Costs

It would be nice to sort by cost in case say you have $5.50 left to spend it would nice to sort items from least costly to most costly

Terrible App

I can’t scan any products at the store because it just spins around and never finishes and if I put the bar code number in it will tell me if it’s an eligible product but then the screen freezes and I have to close it out and restart again. The screen freezes a lot just looking on the app and I have to close it out again. Very frustrating when trying to find eligible products :(
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Expensive

You need to lower prices it’s so expensive. It’s hard if we have a limit on card .

Review

Excellent Service

Easy to use

Was a little hard They could not get our address correct 103 E Ross Street
Dell City, Texas 79837

Unable to Scan Barcodes

Sadly, this app is unable to correctly use my iPhone 16 Pro Max’s camera to read bar codes. I am using the latest version of the app on the latest version of iOS. Technical support is nonexistent.

Ridiculous Prices

Ordering a product is a breeze once you establish your account. However, the prices of these items are very, very inflated compared to Walmart. You should be ashamed of yourselves for taking advantage of Senior Citizens.
I hate having to use you, but I will not let you take my measly $20.00 when you are making so much more money from us. I think UHC should investigate your prices or allow us to use Walmart, if everyone used them it would force you to take a closer look at your prices.
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OTC

If Nations Benefits is planning to only allow OTC purchases, I will be changing my advantage plan.

Scan items-NOT in today’s version

They claim to let you scan items in store to see what is eligible but digging around for more than a half hour I never found where the scan feature was hidden. Gets 1 star for hiding it IF it’s even there & 3 stars for being able to check balances & find stores.