Scammers
USELESS
right now it is showing48 hours eating. other times it showed over 24, or 30 hours fasting after showing it had turn over to eating time. I jibe reset several times to no avail.
Also I only have 2 choices instead of 4 because I have chosen meat and it won’t switch from eggs or chicken. So disappointing Ted
À fuir absolument !!!!
Response from developer
Bonjour, Nous sommes désolés d’apprendre que les prélèvements et la résiliation de votre abonnement vous ont causé autant de frustration. Nous souhaitons préciser qu’aucun prélèvement ne devrait être effectué sans autorisation. Les abonnements se renouvellent automatiquement sauf s’ils sont résiliés au préalable, conformément aux conditions présentées lors de l’inscription. La résiliation est disponible depuis les paramètres du compte, et notre équipe peut également vous aider si vous rencontrez des difficultés. Nous aimerions examiner votre compte afin de comprendre précisément la situation et vérifier les prélèvements concernés. Merci de nous contacter à feedback@best.me en indiquant l’adresse e-mail associée à votre compte afin que notre équipe puisse vous aider. Best.me Team
Total scam
Response from developer
Hello, We’re sorry the program wasn’t what you expected after joining through the egg diet offer. We understand how disappointing it can be when the available plan doesn’t match what initially caught your interest. We’d also like to clarify that any additional features offered are completely optional and are not required to use the core Best.me program. We’d like to better understand what you expected from the egg diet offer and review your account access. Please contact our Customer Experience team at feedback@best.me with the email associated with your account so we can look into this and assist you directly. - Best.me Team
They’re scam
This application is terrible
They don't make a refund and for everything they charge they should cancel it
Response from developer
Hello Marlene, We’re sorry to hear how upsetting this experience has been. Additional paid services are optional and require confirmation before a payment can be processed. If you believe you were charged unintentionally, we’d like to review the transaction and your refund request rather than make assumptions about what occurred. Cancellation should also always be available through your account settings. If you’re having difficulty cancelling or have concerns about any charges, please contact our Customer Experience team at feedback@best.me with the email address associated with your account. We’ll review your subscription, payments, and refund request and assist you further. - Best.me Team
fraud app
Cannot cancel
Don’t subscribe
Response from developer
Hello, We're sorry to hear about your concerns regarding the recurring charges. We'd like to clarify that Best.me subscriptions renew automatically according to the billing terms presented and accepted during registration unless cancelled beforehand. This means renewal payments may be processed automatically without requiring confirmation for each billing cycle. If you don't recognize a charge, believe something was processed incorrectly, or need help cancelling your subscription, please contact our Customer Experience team directly at feedback@best.me with the email address associated with your account. We'll be happy to review your subscription and payment history and assist you further. Thank you for bringing this to our attention. We're here to help. Best.me Team
this is really annoying. i cant cancel the plan. they just charge me without confirm. .
Total Scam
Response from developer
Hello, We're sorry to hear about your concerns regarding the recurring charges and the clarity of the subscription process. We'd like to clarify that Best.me subscriptions renew automatically according to the billing terms presented and accepted during registration unless cancelled beforehand. Any optional additional services are presented separately and require their own confirmation before a payment can be processed. If you don't recognize the charges or are having difficulty understanding or managing your subscription, we'd like to review your account and clarify exactly what happened. Please contact our Customer Experience team directly at feedback@best.me with the email address associated with your account. We'll be happy to review your subscription and payment history, explain the charges, and assist with cancellation if needed. Thank you for bringing this to our attention. We're here to help. Best.me Team
It’s impossible to cancel!!
Fraude
Faite attention ⚠️⚠️
Response from developer
Bonjour, Nous sommes désolés d'apprendre vos préoccupations concernant les frais. Nous tenons à préciser que les paiements ne peuvent être traités qu'après la sélection et la confirmation d'un abonnement ou d'un service optionnel. Les tarifs et les conditions de renouvellement des abonnements sont présentés lors de l'inscription, avant la finalisation de l'achat. Les abonnements sont renouvelés automatiquement selon ces conditions, sauf annulation préalable. Si vous pensez avoir été facturé(e) par erreur ou sans votre autorisation, nous souhaiterions examiner votre compte afin de comprendre précisément ce qui s'est passé. Veuillez contacter directement notre service client à l'adresse feedback@best.me en indiquant l'adresse e-mail associée à votre compte. Nous serons ravis d'examiner votre abonnement et votre historique de paiements, de clarifier les frais facturés et de vous apporter toute l'aide nécessaire. Merci de nous avoir signalé ce problème. Nous sommes là pour vous aider. L'équipe Best.me
Scam
But unable to opt out of continuing once I decided it wasn’t worth it. They then debited me for next month. No way to contact and query or cancel or get subsequent charges refunded. Don’t give them your details!!!!!
Avoid at all coat
NO SUBSCRIPTIONS OPTION
Response from developer
Hello, We're sorry to hear that you're having difficulty cancelling your subscription. We'd like to clarify that cancellation is available through your Best.me account settings. Depending on where the subscription was originally purchased, it may not appear among your Apple App Store subscriptions. If you're unable to locate the cancellation option or complete the process, our team can assist you directly. Please contact our Customer Experience team at feedback@best.me with the email address associated with your account. We'll be happy to locate your subscription, review its status, and help you cancel it if needed. Thank you for bringing this to our attention. We're here to help. Best.me Team
Worst app ever
Complicated to cancel subsc
Fraud
There is no clear way to cancel the subscription, no live chat, and no proper customer support to help resolve billing issues. In my experience, this app feels like a money grab rather than a trustworthy fasting app.
Be very careful before subscribing. Check the charges closely and read the fine print. Based on my experience, I would not recommend this app.
Scam
A money grabbing scheme
