Really good online system but maintenance issues persist
The online booking system is great and so far very reliable.
But there are maintenance issues at the Centres eg two of the ladies toilets at Bitterne Leisure Centre (dry end) have been out of service for weeks.
Classes are sometimes inappropriately replace eg Power Yoga with headstands (!!) instead of Pilates.
But there are maintenance issues at the Centres eg two of the ladies toilets at Bitterne Leisure Centre (dry end) have been out of service for weeks.
Classes are sometimes inappropriately replace eg Power Yoga with headstands (!!) instead of Pilates.
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Too many glitches
Despite having the app and notifications on, every now and then it start sending emails instead. Thus you miss the classes you want.
Terrible app
It’s almost impossible to find what you’re looking for. The search facility is absolute madness. You can’t search my keyword. You have to know what category your classes banded under. There are no contact details for the gym you’re wanting to speak to. You can’t add another membership to your login easily (for families). Even though I have a membership depending on how I access the search facility, for example through the calendar, they still try to charge me to book. The whole thing needs complete overhaul. I don’t think I’ve ever seen such bad navigation.
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Complicated app
This app is very complicated. Also, very annoying is fact that every time u have to log in to this all. Not happy with this app at all
Works but could be better
It’s good; does the job. Would be nice if you could pay with Apple Pay which you can’t do yet. Doesn’t seem to save the card details when paying despite ticking the box. Need to fill out the numbers each time.
