BHIM Bharat's Own Payments App User Reviews

BHIM Bharat's Own Payments App
BHIM Bharat's Own Payments App
National Payments Corporation of India (NPCI)

Customer Experience

Positive experience39.1% of reviews
Neutral6.8% of reviews
Negative experience54.1% of reviews

~ Based on 307 written reviews from the US App Store.

Is BHIM Bharat's Own Payments App Safe?

BHIM Bharat's Own Payments App appears safe based on user ratings. AppsHunter Safety Score for BHIM Bharat's Own Payments App is 88/100.

This assessment is based on 1,389 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.8% of ratings point to a safe experience
3.0% of ratings suggest some concerns
12.2% of ratings point to a risky experience

~ Based on 1,389 App Store ratings for BHIM Bharat's Own Payments App.

Is BHIM Bharat's Own Payments App Legit?

BHIM Bharat's Own Payments App appears to be a legitimate app. AppsHunter Legitimacy Score for BHIM Bharat's Own Payments App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolutely stupid to block VPN

Why do you care if the user uses a VPN or not? If you are concerned, just inform the customer and allow them to use the app on VPN. Blocking them from using anything on the app is straight up sinister if not stupid

Best UPI App

I really like the simple and clean UI of this app. No unnecessary complexity, no ads just a smooth, straightforward experience. Exactly how a UPI app should be! 10/10. and it’s working outside of India too.

Response from developer

Thank you for your support! We're glad you enjoy using BHIM.

Potentially useful app becomes useless based on stupid “security practices”

They disable the app because screensharing apps like vnc viewer is installed. They are completely misinformed. Vnc viewer only allows you to look at other desktop computer screens, not your own phone. And if they want to stick to those “security practice”, they should also ban Whatsapp and Facetime both of which can also share screen
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Team please invite genuine feedback

Tried making BHIM my primary payment app because honestly, I really wanted to support India's homegrown platform over big tech. But as much as I want to give it priority, the app just falls flat on basic usability. The interface feels messy and disjointed—almost like it’s trying to be a know-it-all app that crams everything in without mastering the core stuff. When I open it, simple UI features like a neatly aligned recent contacts list, pinned favorites, or an organized way to track business payments and credit cards just aren't there. Google Pay nailed this layout years ago. I love the concept of BHIM, but until it cleans up the chaos and gets the fundamental user experience right, it just can't be a daily driver.
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Response from developer

Thank you for your suggestion. We have noted your feedback and truly appreciate your support. You may also share further inputs at bhim.support@npci.org.in or call our customer care at 1800-120-1740.

Thief

My mobile recharge is not done and Bhim is not refund my ₹3999 I am waiting for 5 days worst upi app

Imbecile developers

They cant support even one prior version of the OS.

Do they just have single intern working on the ios app?

Unable to Aa the Bank

I am trying to use the app from Canada. I have my phone pe working. Unfortunately, this is not allowing to add my NRE and NRO account.

Response from developer

We are available to help you. Kindly write to us at bhim.support@npci.org.in with your mobile number, device model, and operating system version so that we can address the issue swiftly.

BHIM App – Ads Issue & iPhone Widget Scan Problem

I have been using the BHIM app for the past few months. Recently, I noticed advertisements appearing in the transaction history section. This is very disturbing and irritating while using the app. Kindly remove these ads or at least provide an option to disable them for a smooth, distraction-free experience.

Also, I am using an iPhone and facing an issue with the widget. Earlier, when I selected the scan option from the widget, it directly opened the scanner. But now, it only opens the BHIM app, and I have to tap the scan option again manually. This defeats the purpose of having a widget.

Please fix this so that tapping the scan option in the widget directly opens the scanner, as it did before. Both these improvements will be very useful for all users.
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Response from developer

We are available to help you. Kindly write to us at bhim.support@npci.org.in with your mobile number and the error screenshots with the recent timestamp so that we can address the issue swiftly.

Works so fast

The new app interface is so good, fast and even competes with other upi apps

Accumulated cash back lost in oblivion

I’ve been using the app for years without any problem. The recent updates have been glitchy. After a month of usage I tried to redeem the accumulated cash back, and immediately the app glitched saying there was an error try again. But then all the accumulated cash back was back to zero, there is nothing in transaction history nor in my bank account. When I reached out to support team, they ask to continue to check my bank account. Wow!

Update:
Issue was resolved within a week.
Thank you BHIM team.
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Response from developer

We would like to understand your concern better and resolve it at the earliest. Kindly provide your details at https://bhimupi.org.in/get-in-touch along with your mobile number, device model, and OS version.

Too many pop up ads

Very annoying app with too many pop up ads. Getting rid of this app.

Response from developer

We would like to understand your concern better and resolve it at the earliest. Kindly provide your details at https://bhimupi.org.in/get-in-touch along with your mobile number, device model, and OS version.

Cash back to UPI lite

Please add feature to automatically add cashbacks to UPI lite wallet.

Application crashing

When i am opening an application it will directly crash and close the application. Need to solve bug fix issue in latest update. The older version works perfectly fine.

Response from developer

Thank you for your valuable suggestion. We have noted your feedback and truly appreciate your support. You may also share further inputs at https://www.bhimupi.org.in/get-in-touch or call our customer care at 1800-120-1740. Warm regards, Team BHIM

Cannot sign in. Fails at verification step.

Please fix this nonsense verification step. It does not work and stuck at the last step.
Also why do you require mobile data instead of wifi? That’s so stupid, no app does it.

Response from developer

We are available to help you. Kindly write to us at bhim.support@npci.org.in with your mobile number and the error screenshots with the recent timestamp so that we can address the issue swiftly.

App is Crashing

App is not working when you travel outside India or operating outside of India. Mobile no is not registered even having the IVR pack from JIO.

Response from developer

Your input is valuable to us. Kindly write to us at bhim.support@npci.org.in with your mobile number, device specifications, and operating system version, enabling our team to assist you efficiently.

Best UPI App

Really the best UPI App -perfect!

Buggy App: No credit for failed transaction

I did a UPI transaction in Sep 2025. It failed. I am still waiting for refund of the money to my back. Not sure who maintains this app. No response after repeated complaints.

One of the Most beneficial app

One beneficial thing is it’s cash back offer, especially when you pay! I have been using BHIM ever since it’s been released and there were some minor hiccups at the start and in between, but these days working fine for me, domestically and internationally. And it’s MPIN is a safe feature though sometimes it logs you out especially when you have not logged out properly! And it doesn’t charge you small fees that some other apps does! Highly recommended!
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Not receiving otp

Not working anymore worse app fix it please

Please add category tagging

Hi Team,

Please add a category tagging/labelling option. For example if I pay for a shop, add an option under the transaction history to tag the payment to a specific category such as Grocery, Electricity bill, tuition fee gee etc.