Will never use again
Booked my first time and the therapist is selected for you. I’ve had the selected therapist before on another app and I requested for them to be changed. I didn’t want to cancel the appointment just change therapists. When I contacted customer support they said the only solution they would provide is for me to cancel the appointment and be charged 50%. They did not offer any solutions and agreed that I was either forced to use the provider I had a bad experience with or be charged 50%. Will never use this service.
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The worst
This app is such a scam, The worst customer service, I was hospitalized had to cancel and then, medically unable to have massages done. I told them I couldn’t get them due to my condition, after experiencing the first one it was too painful, Dr. said to wait it out. I have been trying to get a refund and they refuse. Policy is not more important than a customers health. They are extremely rude and inconsiderate. Invested into these sessions I now will leave there because I refuse to support this app.
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Absolutely worst unsafe experience
Listen, you’d be safer with a 20$ lot lizard at the local gas n go then you would with the people here. Like I get it maybe people have bad days but oh my.. this was my first and my last experience with this app or this kind of service. 0/10 and i paid over $300 for the worst experience of my life .. DO NOT DO IT
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Love the service. Wish it was easier to rebook with preferred therapist
I love the convenience and professionalism of the service. It is very easy to book. However, sometimes I would like to see the same therapist again as they have gotten to know me and my needs, and I find it difficult to know when they are available so I can plan ahead.
No Answer
I paid the 100 $ fee. After I scheduled no one has answered me for confirmation. It just keeps saying it’s trying to find a professional 😒
